Problem-Solving and Decision-Making - Essay Example

 For an effective decision-making process, the individuals involved ought to be capable of forecasting the results of every option and centered on these options and results decide on which option is the most potent and capable of resolving and addressing that specific situation. Effective decision-making necessitates that the person making the decision understands the situation driving the decision, recognizes and defines it, identifies alternatives, chooses the best option, and then puts it into practice (Butterfield, 2009). Problem-solving is a logical, goal-oriented process that outlines the action necessary to solve a situation where the actual and expected are differentiated. The situation has no routine solution, or there is a thing that is not satisfactory and recognizes that problem as a chance for coming up with a solution or decision that ought to be effected by a person or persons and lastly, and importantly ought to be worthily resolving (Butterfield, 2009). The person solving the problem has a more or less well-defined objective and solution although it is not instantaneously clear how to achieve it.

            According to Butterfield (2009), the process is characterized by five classic, important steps. Nevertheless, they may not be blindly applicable to all situations. The first step involves defining the objective. The decision maker and problem solver ought to comprehend their achievements and desired accomplishments (Butterfield, 2009). The next step involves collecting and gathering the relevant information and data regarding the situation. Some of the information will be out rightly available whereas some other critical data will need to be actively sought for. For effectiveness, it is a good principle not to make decisions without critically important information regarding the situation. The third step is generating feasible options and alternatives to the situation. Feasible options mean capable of being done or carried out or realized. Step 4 involves resolving; often this will involve considering the advantages and disadvantages of each feasible solution, examining the penalty of each course, and determining its beneficial nature. The last step is the implementation and evaluation. Frequently, there are risks and consequences of feasible courses of action and thus it is critical to analyze and evaluate if the chosen option or alternative has fully addressed and resolved the problem. Collecting feedback after the implementation of the chosen option is necessary to assess if the situation or problem has been resolved.

            In conclusion, decision-making and problem-solving processes are exceptionally critical parts of the business. Effective decision-making and good problem-solving skills are necessary to ensure that any situation is well addressed with minimal negative consequences. Both processes are closely related and intertwined. Effective decision-making and problem-solving skills may vary with individuals but training may help make one more skilled in these processes.