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COMPANY MOTIVATIONAL PROFILE FEDEX Almost all corporate firms and organizations of sound reputation devise motivational strategies by announcing various incentives, packages and urges that induce, inspire and stimulate the employees and workers in order to obtain better outcomes out of the services rendered by the employees while working at the organization. Some of the companies lay stress upon training and learning processes of the workers, while others focus upon rapid promotions and positioning to increase the inspirational level of the staff members.
The term motivation has been defined by different theorists differently. “Motivation is”, Kreitner views, “the psychological process that gives behavior purpose and direction.” (1995: 241) Thus motivation is simply the principal factor behind performing something purposeful towards some particular direction. “Motivation is an inner drive”, Higgins states, “to satisfy an unsatisfied need.” (1994: 19). Motivation is an urge that supports man during the course of the fulfillment of some tasks individually and collectively.
Motivational factors are tremendously significant not only for the employees during their job in a corporate firm, so that they can be proved more and more productive for the organization and work place, but also its role is imperative one for the companies and organizations for the enrichment of their sales volume and creativity as well. Like other organizations and companies, the world’s leading courier service of Canada i.e. FedEx has also articulated comprehensive motivational schemes for inducing the employees and extract best possible outcomes by meeting the targets and achieving the goals.
The management of FedEx has introduced rapid growth opportunities as well as incentives and rewards for the employees on the one hand, and an imperative share in the profit the company earns because of the hard efforts and dedicated and result-oriented performance of the employees on the other. Hence, this global organization offers multiple motivational opportunities for the employees, which are highly supportive in expanding the business of the FedEx courier service in over 160 countries of the world.
“FedEx customer service managers know how important it is to recognize and reward their employees. Customer Service has a wide variety of recognition programs, with a combination of cash and non-cash prizes as incentives. The BZ (Bravo Zulu - a US Navy term meaning well done) is a monetary reward managers can give to any staff member for exemplary service.” (ccemployerofchoice.com) In addition, the company offers the employees with complete medical facilities through the team of competent medical professionals, as well as regular medical check up, compensation and remuneration on meeting accidents while performing office duties, 30 annual paid leaves and job security assurance.
These incentives are highly beneficial ones for the company and employees alike. It provides the employees with happiness and satisfaction and physiological benefits in words of Maslow’s Need Hierarchy Theory (1943). There is a free and frank corporate culture in the company and no one is discouraged to communicate with the senior management or the member of different departments. “The Health and Wellness Committee is made up of individuals from all 3 Canadian contact centers. They have developed an ambitious program to increase employee satisfaction, reduce stress, improve the quality of work life and focus on work/life balance.
” (ccemployerofchoice.com) Since the individuals look for care during illness, the FedEx’s compassionate look after accelerated the magnitude of employees’ dedication towards the company. Moreover, the regular incentives and rewards, on reaching the sales targets and marketing goals, boost up the morale of the Federal Express employees.REFERENCES:Higgins, J. M. (1994). The Management Challenge (2nd edition). New York: Macmillan.Kreitner, R. (1995). Management 6th edition. Boston: Houghton Mifflin Company.
Federal Express Canada Limited (ccemployerofchoice.com)
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