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IT management requires one to have skills in technology such as network planning and software design just to name a few. In this case, managing an IT company requires one to have management functions such as change management, budgeting, controlling, and organizing unique aspects of technology. The main purpose of IT management is to ensure that a firm is utilizing IT resources effectively and efficiently. The management team sets goals and objectives that align with technology.
Unlike management in other functions, technology plays a crucial role in IT management. Management of other functions does not specialize in a specific field. The management team utilize all resources of the organization to grow from one level of growth to another. The management team creates a strong organisational culture that encourages employees from all departments to achieve the set goals and objectives. The main purpose of other management is to ensure that a firm utilize all resources in all discipline. The management of other functions enables managers and leaders to evaluate the firm’s external and internal situation and further take actions to prevent future failure.
2. What did Barton learn from his trip to the bookstore and late night of studying?
In his trip to the bookstore and late night of studying, Barton learnt that one has to have adequate skills in all fields of operation. As highlighted by Austin, Richard, and Shannon (12), Barton knew nothing about IT management. In his late-night of studying, he wondered whether all managers were experts in technology. Barton was challenged by the team he was with since they had been doing IT in their entire career. The team had adequate skills and abilities to handle every challenge that emerged in IT. Barton wondered whether the team understood that he lacked skills and expertise in the field of IT.
From his trip, Barton learnt that IT management is different from the management of other functions. He established the need to have adequate skills in IT and utilize resources in the organization. Barton realized that some people are more talented in some specialist than other people. It was clear to him that, there some people who are smarter than him, but lack interest in performing the work he does.
3. Why did Barton's meeting with senior IT operations staff not go as he planned?
Baton’s meeting with Senior IT operations staff did not go as he planned because he had no idea to create a system or a solution in the field of IT. After the morning discussion and meeting with Ruben, Barton believed that the meeting was a crucial area of IT management. Despite having a strong desire to lead the IT department, he encountered serious challenges that he never expected. In the meeting, he would ask Jenny, his assistant to provide him with an IT organizational chart. During the meeting, Barton could not remember any of his goals to his plan. Barton pointed that he requires five people in the off-site. He encountered a big challenge to support his plan. He depended on other members suggestions and agreed on their contribution. Barton could not fit well in the meeting, since he lacked adequate skills in IT. It seemed to him that the members in the meeting made the situation difficult.
4. Why the IT organization is structured the way it is?
IT organization is structured the way it is because technology is moving at a high pace. IT specialists should be equipped with new skills and abilities every century. As technology advances at a high rate, there is a strong need of having experts that will solve problems that emerge. An IT organization is structured with strong management to solve problems that emerge in today’s society. IT organization is crucial as it provides society with adequate skills and resources in IT.
5. What takeaway might Barton get from the story about the hospital CIO?
Barton understood that the hospital’s network had been done for some time, and there was a need to introduce a network that would solve the problems in IT. The CIO hospital lacked the networking expertise and as a result, the company failed in its IT management. An organization is more likely to fail when it lacks the skills and abilities to manage a certain field. Every department requires experts to organize and manage. In the field of IT, it is crucial to have networking experts who enhance growth and success in the organization. Barton was challenged by the case of the CIO hospital, and his desire to read, research, and listen to IT experts increased tremendously.