Answers to Cases - Case Study Example

The armed force and militias systematically loot several minerals and raw materials including coltan from eastern part of Congo. They utilize this profit for their operation funding. Stakeholder Theory Approach This case study is all about the Coltan conflict in Congo. A particular business firm can address to the views or opinions of several stakeholders linked with a specific issue through stakeholder approach. Stakeholder theory approach helps an organization to manage and control several critical conflicts and issues.

There are two kinds of stakeholders, such as non-market stakeholders and market stakeholders. This part of the report will discuss about the contribution of these two categories of stakeholders. In-Market Stakeholders In this specific case; employees, customers and suppliers are considered as the in-market stakeholders. Employees of an organization are considered as the important stakeholders of an organization. It is important for the organizations to maintain health and safety standards of the employees.

However, this coltan conflict in Congo can force the employees to raise their voice against the management, but several regional and political conflicts are the major reason behind these issues. Customers are the other important stakeholders. High consumption volume and numbers measures the growth and profitability of an organization within this industry. Loot and smuggle of this coltan raw material by the Congo’s militias stopping the global electronic organizations to meet market demand. Supply chain system of Congo is very much complex due to internal regional conflicts of the country.

Suppliers can be considered as other major stakeholder within an electronic industry. Local, regional and global traders are trying to maintain effective supply chain despite the impossible sourcing of coltan raw material. Non-Market Stakeholders With respect to the case, communities and government are considered as the non-market stakeholders. Communities like NGOs, group of electronic firms, electronic industry citizenship coalition collaboratively tried to develop conflict-free assessment programme to help the global organization to avail conflict free raw materials.

On the other hand, role of government of Congo is not impressive since last four decades. They should review and control the conflicts during the starting phase through strict administrative action. However, government and several organizations are collaboratively trying to ban the conflict. Stakeholder Map Coltan conflict in Congo affected the global electronic supply chain. The country was suffering from several regional conflicts after Second World War. Coltan is a key raw material that is utilized in the manufacturing process of several electronic goods.

Congo is the major sourcing country of coltan. Militias and armed force of Congo generally loot and smuggle this coltan and make huge profit. Government of the country failed to take strict actions against these issues. This conflict affected the supply chain and social life of the workers. Lack of machineries and poor workplace environment can result serious workplace hazard. Looking into these matters, government of Congo and several electronic