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Business information system - Essay Example

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Business Information System Table of Contents Table of Contents 2 1.0 Introduction 3 2.0 Literature Review 3 3.0 Organizational Perspective 4 3.1 Contextual Facet 4 3.2 Policy Facet 4 3.3 Psychological Facet 4 3.4 Cultural Facet 5 3.5Industry Example 5 4.0 Managerial Perspective 5 4.1 Strategic & Technical Innovation 6 4.2 Financial Situation 6 4.3 Industry Example 6 5.0 Conclusion 7 References 8 1.0 Introduction Researchers have given effort to define success criterion for IT projects but in many cases they have failed to realize key deliverables…
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Download file to see previous pages have tried to define criteria of successful IT project. According to them successful IT projects must satisfy following specifications. 1-The project should comply with technical performance specification. 2- The project should deliver solution to problem statement. 3-High level of satisfaction should be achieved among various stakeholders such as management team of parent organization, people of client organization, users and last but not the least project management team. Many researchers (such as Rook in 1986, Selin in 1989, Weitz in 1989, Redmill in 1990 and Wallace in 1990) have pointed out that cost, time and user specification as success parameter for IT projects. Other researchers (such as Might and Fischer in 1985, Larson and Gobeli in 1989) have found that IT projects need to fulfill criterions such as cost, technical performance and time in order to get successful. Meanwhile Baker in the year 1983 argued that success criteria for IT projects should not be restricted to variables such as timescale and cost. According to Baker successful IT projects need to focus on fulfilling technical specifications and client satisfaction instead of focusing only on timely completion and saving cost. To put an end to this argument research scholars (DeCotiis and Dyer in 1979, Morris and Hough in 1987, Turner in 1993) have specified following criterion for successful IT projects (Wateridge, 1996). 1-The project must fulfil the business purpose. 2-The project must provide benefits to owner. 3-The project should satisfy needs of stakeholders. 4-The project should meet predefined objectives. 5-The project should be completed within specified time period. 6-The project should not exceed allocated budget. 7-The project should satisfy needs of all the stakeholders. 3.0 Organizational Perspective Delivering successful IT project depends on following organizational perspectives. 3.1 Contextual Facet Exogenous factors play crucial role on deciding the outcome of implemented IT project. In 2002, Lipshitzet has pointed out environmental uncertainties such as change in management, bankruptcy, labour disruption and other contingency situations can halt the progress of IT project. 3.2 Policy Facet Many organizations change their business policy in accordance to demand of the situation. For example business unit planning to expand their business in foreign shore might need customized IT project in comparison to business unit planning to diversify product portfolio in domestic market. 3.3 Psychological Facet Psychological drive of employees and stakeholders plays crucial role deciding the dynamics of IT projects. For example after implementation of IT project managers need to provide training to employees in order to handle implemented system without facing difficulties. In this phase there are possibilities of failure such as employees refuse to learn new things, employees get de-motivated to participate in the project, idea coalition between project manager and employees and others. Ultimately acceptance of the IT project among employees decides the success criteria (Chan, Cooper, and Tzortzopoulos, 2005). 3.4 Cultural Facet Learning organization concept plays cordial role on decidi ...Download file to see next pagesRead More
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