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Coursework portfolio - Essay Example

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Coursework Portfolio Table of Contents Section 1: Employability Skills 3 Identification of Different Jobs 3 CV For the Job Position of Customer Service Advisor 5 Covering Letter for the Job Position of Customer Service Advisor 6 Section 2: Academic Skills 9 Section 3: Reflective Statement 11 References 14 Section 1: Employability Skills Identification of Different Jobs I do believe that I would be eligible for jobs such as Customer Service Advisor, Sales Presenter and Care Assistant…
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Download file to see previous pages The required skills for the aforementioned job position comprise brilliant communication skills, proficiency in Information Technology (IT) related skills and effective problem-solving as well as decision-making skills (Warwick District Council, n. d). The major duties for the job position of a sales presenter would comprise business development activities, meeting the customers, generating leads and making sales presentations. The required skills include outstanding communication abilities, tenacity, superior level of confidence and self-motivation (International Finance Corporation, n. d). Conversely, the main responsibilities as well as roles of a care assistant are to provide active support as well as deliberately working with the students and most importantly assisting the teaching staffs associated with Individual Care Plans. Moreover, the care assistants would also have to attend and enthusiastically contribute towards Individual Care Plan reviews in conjunction with maintaining any kind of related records. Working mutually with the coordinators of Learning Support along with the lecturing staffs and offering useful practical services to the students are also acknowledged to be the duties of a care assistant. In addition, the other important duties of a care assistant include periodic reporting to the Coordinators of Learning Support, Wellbeing Advisors and teachers along with other relevant external agencies. The skills which are required for this particular job position are high enthusiasm, optimism, self motivation and superb communication skills (Trussville City Schools, 2006). Suitability for Each Job On The Basis Of Seven CBI ‘Employability Skills’ Employability Skills Customer Service Advisor Sales Presenter Care Assistant Application of Numeracy I have completed my graduation course which included the subject of Mathematics and also pursued a financial accounting course which involved numerous calculations. Team Working I was a part of a dynamic team in a knowledge process outsourcing (KPO) organisation where I was required to work jointly with the team members and perform as a team during my one year of service. Self Management I experienced the value of self management quality while working in the KPO organisation. Business and Customer Awareness I am presently pursuing a business management course which principally focuses upon the awareness as well as the satisfaction of the customers in the business sector. Application of IT During my graduation, I also pursued a course in Advanced Diploma in Computer Hardware Engineering (ADCHE). The main subjects included Computer Basics, Microsoft Office, Internet, Software Installation and Networking. Problem Solving In one of my subjects in Graduation i.e. Business Regulatory Framework and Company Law (BRF & CL), I had to learn to analyse as well as to recognise the different problems which I had applied in the past while I was working in the KPO organisation. Communication & Literacy Though I had completed my graduation program from abroad, it was a remarkable experience for me to communicate with various people belonging to diverse ...Download file to see next pagesRead More
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