Reason for Ranking PNC and BB&T Banks Top in Training - Essay Example

The best training is acquired when the trainer incorporates formal and informal learning techniques. A perfect learning environment gives room for practical sessions in the process of training, interactively for all the participants. Indeed, the reason explaining the high ranking of the PNC and BB&T banks was their ability to embrace technology in training. Precisely, when the PNC bank automated the loan process and adopted the electronic system, they started a program that facilitated online learning (Guerrier, 2008). As a result, the users had to adjust to the new technology through virtual learning. The system increased the number of trainees, thereby, making the bank an intensive financial training institution. 

BB&T bank, their intention of developing transferable and applicable learning technology made them a reputable training institution. The system was an innovative way of ensuring that the employees achieved excellence through learning. In addition, the technical training would help in integrating the vision, values, and business strategies (Guerrier, 2008). The approach was very creative and intended to make the company outstanding. The creative and technological approach to the process of training, made the PNC and BB&T banks meet the highest ratings. Besides, the training facilitated the effective use of the human resources potential in the corporations.

Ways where PNC bank and BB&T Bank tie Training and Development

The technological approach to training was almost similar in both the PNC and BB&T banks. For example, the training was flexible and could address the different learning needs of the employees. As well, the training improved the worker's performance, in terms of efficiency and effectiveness in the production process (Guerrier, 2008). The electronic system that the two corporations embraced replaced the manual operations, making the service delivery faster and right. In addition, the technology leveraged most of the tools used in the corporations and enhanced the relations among the employees, the customers, and the stakeholders working with the corporations. In those aspects, the two corporations tied their training and development, specifically, to their strategic goals, corporate goals, and the competitive edge over their competitors in the market.

Ways where the Companies Represent the Best Practice Organizations for Learning and Development

Notable, the paper has outlined that learning and development are complementary, meaning that one exists to complement the other. For example, training facilitates the development of a corporation. In this context, the PNC and BB&T Banks represent the best practice organizations for training and development, specifically about adopting the practice of technological training. Indeed, the technological approach to training workers is a modern practice that enhances the efficiency and effectiveness of the work (Guerrier, 2008). Through the use of technology, corporations meet the accuracy and prompt execution of duties.

Often, the application that aims at achieving the organizational goals is the best practice that it should embrace (Guerrier, 2008). For example, the training that the workers received shaped their performance culture to match the current organizational needs. Moreover, the training enabled the management to center on the transformation needs of the corporations. For instance, changing the working condition in the corporations to suit the interest of the workers, such as; increasing the worker's salaries, and allowances, and forming a reliable dispute resolution team within the organization. In addition, embracing technology in training the workers, assures the stakeholders and the customers that the corporations are responsive to the employees’ needs.

Conclusion
In summary, corporations need to adopt the latest technologies in training workers and automating service delivery. In essence, that is a sure way of making the service delivery fast, correct,t and reliable. In addition, technology is flexible and may enable the corporation to cut the cost of operation, by reducing the number of employees to a manageable level. Furthermore, advancing technological use creates confidence between the corporation and the stakeholders, including the customers. Read More