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Create a Code of Ethics for a fictitious company for this assignment - Coursework Example

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Wild Orange Resort Nelliampathy, Palakkad, Kerala, India Telephone +91 9920409910 Introduction of the organization: Nelliyampathy is one of the most beautiful and exotic locations in Palakkad district of Kerala, India. It is a hill station with height ranging 450- 1500 meters…
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Download file to see previous pages The resort is just 5 km away from the beautiful orange plantation. We provide elegant luxury with all the modern comfort in accommodation. Wild Orange resort has 50 individual suites with 2 specialty restaurants delicate to pure south Indian food, Aruvi and the Seasons multi cuisine restaurant , Teyla the a coffee shop and a library bar, called Vajra, which offers finest beverages and best cigars. We provide room service facility and 24 hr laundry. Our priority is complete satisfaction of our guests. We want every guest at Wild Orange resort to leave with an unforgettable experience. We believe in our people and we aim at the care of our employees as of our guest. We also follow to give the best training to our employee’s to make the vision of wild orange resort real. In our business Guest is our priority, then our team members and at last profit, this is the driving force of Wild orange resort. Mission Statement Our mission statement is directed towards our guests, associates and investors. Guests- We believe in uncompromising guest service by exceeding the guest expectations with high levels of service standards. Associates – We respect our associates as we do our guests and therefore work towards their growth and development. Investors – We are committed to provide maximum returns to our investors through our careful and dedicated business practices. Director’s message Dear Associates, Wild orange resort has witnessed incredible success over a period of time, from its humble beginning to nation’s most famous tourist resort. The achievement of this level was possible because we believed in very simple principles and ideas such as personalized guest service, Optimum utilization of nature’s gifts, and care for our employees. Wild orange resort will see tremendous growth from now on where the company will be transformed to a hotel chain with new resorts opening. In order to impart the growth history we had developed a business code of conduct which each and every associate is bound to follow. Let’s have a pledge to follow the code of conduct, for the success of our company. Sincerely Executive director Nalinaj Raveendran Guiding Principles: Wild Orange Resorts have strong guiding principles. As far as wild orange resort is concerned, it has a strong foundation of its values and code of ethics. We believe in providing our guest with personal care and attention. Each guest who stays at Wild orange resort must remember his/her days in the rest of their life. Detailed and elegant service is the priority of our resort which makes it an unforgettable experience. Our people are valuable and they are nurtured to deliver their best towards uncompromising guest satisfaction. Our training program aims at developing professional skills of the employees which ensure better standards of service and also motivation for employees. We are committed to the nature as we are located in one of the most precious and beautiful locations on earth. We practice eco friendly products and services which contribute to nature and we help the local community. Core value – The Company that mutually represents associates and Guests. Purpose of Code: Wild orange resort plans to continue its growth trend in future too. For this trend to be continued, we need a set of strict time tested and proven code of business ...Download file to see next pagesRead More
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