Technological Convergence in Business - Research Paper Example

Technological Convergence in Business Introduction Business communication is considered to be an imperative feature of conducting any form of business particularly when the business encompasses steady cooperation among various business units. Additionally, at the present latest technologies have modernized the ways businesses perform their fruitful communications with one another. In this scenario, there exist a lot of characteristics those have altered the means of communications which possibly recognized as the latest technology based business practice. In addition, it can be observed that one of the majority productive benefits that latest technology has provided in interpersonal and e-communication aspects of business department now is definitely the pace of communication among businesses. Since the time required in initiating and getting communication from diverse business units has lessened during the previous few decades. Thus, this thing just confirms that since latest technology progresses, with the pace of the business communication capabilities having great influence on interpersonal communication aspects (Free Articles Directory., 2011). This paper will discuss how key technological events in the last century have changed the way business communication is done by the businesses. Overview During the previous few years, people’s way of communication has altered extremely. Latest technologies which were on the bounds have turned into adamantly a majority. In this e-communication era the development of the internet technology has been contrasted with the discovery of the printing-press with respect to its basic affect on how business information is created, utilized and distributed across the world. In addition, this worldwide system and its connected technologies have had an immense influence on business communications, and, next to this, evolutions in the areas of digital imaging technology, digital information processing and storage, and development computerization have expressed again how businesses communicate at every phase of the development (Moukoko, 2011). Moreover, at the moment in this competitive environment every business (regardless of its nature and size) enjoys some type of web based or online existence, offering their clients access to a strong and unlimited client support. Currently, the United Kingdom invests 30 billion yearly on online businesses. In this scenario, e-commerce structures imply that clients are able to buy products and valuable services by clicking a button, and that the company is able to design an impressive performance of client actions. The entire of these technology based evolutions have modernized business communications approximately further than conviction. These capabilities have enhanced interpersonal skills and electric communication in business infrastructure. Furthermore, to improvise business interpersonal skills and e-communication the technology of social networking is possibly the majority modern exhortation within business communications. At the present, companies know that websites similar to Twitter and Facebook are advertising areas they are able use, as well as that they may perhaps as well utilize these websites for networking purposes in addition to clients’ dealings. Thus, due to massive innovations in technology business communications has altered much, and will persist to act as technology develops (Moukoko, 2011). In this era technology looks to be overexcited because of steady developments. Innovative technologies are being introduced continually, as well as the influence this can have upon the field of business communication is immense. Since technology persists to go ahead, it is imperative to appreciate the implication of technology inside the area of business communication. In the business communication technological convergence brought following innovations: (eHow, 2011; McGrath, 2008; Management Study Guide, 2011) Pace Because technology has developed a lot, it has immensely speeded up the pace of business communications capabilities. Rather than needing to stay for days intended for a file/letter to be conveyed by dispatch, business data and information is immediately sent via e-mail or through some sort of file-sharing applications. In addition, business products and services orders are performed and processed through a computerized structure through web based functionalities. These aspects permit workers to use up time on additional business job rather than separate order communications as well as for clients to obtain proof on their business orders plus disbursements immediately (eHow, 2011; McGrath, 2008; Management Study Guide, 2011). Ease of Access Technology has significantly augmented ease of access of information and communication within the business domain. Due to innovations similar to cellular phones, electronic mail, IM capabilities, business information could be transmitted extremely speedily to anybody, anyplace across the world. This aspect has modernized accessibility factor in many ways. In addition, business affiliates now have the power to converse or else do their job by remaining at anyplace across the globe. Though this is able to accelerate business communication functionality, it is able to as well make the job having pessimistic effects on individual lives (eHow, 2011; McGrath, 2008; Management Study Guide, 2011). Worldwide Affiliations Technological convergence in interpersonal aspect and e-communication has shrunk the world, particularly in the background of business environment. Individuals from diverse ethnicities cooperate with each other regularly. In addition, worldwide affiliations have turned out to be extremely realistic like effects similar to video-conferencing capability which has assisted the conferences that charge very small amount to perform as compared to moving instantly around the globe. Moreover, this business aspect has as well made the business communication much active, since people from diverse backgrounds discover to adjust themselves for the civilizing and forthcoming divergences inside their company associations (eHow, 2011; McGrath, 2008; Management Study Guide, 2011). Marketplace Gateway In view of the fact that the technology associates offer web based framework to link people from different disciplines, thus business communication among the customers has changed significantly. In this scenario, the emergence of social networking websites has facilitated corporations to focus on demographics which are previously attracted in their goods and business services through commercials. Moreover, clusters of people have been formed to let businesses to dynamically communicate by means of their very reliable clients regarding company and product evolutions and possible offers provided by the business (eHow, 2011; McGrath, 2008; Management Study Guide, 2011). Associated Activities The associated feature of interpersonal skill in business communications has been transformed positively through the development of technology. By using electronic email, text sending methods, social media networking websites, and smart-phones turning out to be increasingly admired, and the use of head to head communication has been reduced. Thus, this change in interpersonal skill and e-communication has a pessimistic influence which has reduced importance of individual associations by business associates and customers in a number of corporations (eHow, 2011; McGrath, 2008; Management Study Guide, 2011). Effect of Technological Convergence on Interpersonal Skills Interpersonal skills and related capabilities have forever been an imperative component of doing the business efficiently. Additionally, a company individual’s traits are able to openly influence the stream and accomplishment of how a business transaction is managed. In this scenario, a flourishing business individual is the one who has the power to efficiently communicate with their customers as well as associates (Goessl, 2008). However, these days the ways of performing business have totally changed because of the profound incorporation of technology into the office. Additionally, within the existing business structure, meetings and company visits have been reinstated through cellular phone meeting or video conferencing technology. However, it is significant to note that phone calls have been reinstated through electronic means like instant messaging and electronic mail. In addition, the idea of globalization has as well affected the types of individual communication. Thus, companies spend much time and funds in doing business through latest technology based innovations rather than the older likable manners. In this scenario businesses follow remotely located prospects and resources (Goessl, 2008). Due to these innovations in technology, applications have greatly influenced interpersonal skills and ways the business communicate with others inside the business domain. Additionally, businesses generally observe that they are frequently criticized customer care service these days is meager; however some companies imagine maybe the reverse is factual. In addition, the competitive and cost efficient nature of business products in the existing marketplaces offers clients several options and in this way clients would not accept poor business products. Due to the technology at the moment, specially, it is significant for companies to efficiently be capable to comprise well-built interpersonal skills and successful form of business communication (Goessl, 2008). Consider the existing competitive framework; companies can take advantage of latest technology to reduce expenses. Additionally, the companies can formulate faster solutions since electronic channels of communication at this technology based age offers a swift move of regular and advanced type of business data and information. Moreover, the businesses can observe that in several manners technology enhances the communication skills since individuals are able to swiftly and efficiently reply to one another through no breaks in time period. Furthermore, the technology as well facilitates persons to stay in contact with one another regularly as less common expensive telephone calls or costly trips are alleviated with the introduction of this new and innovative technology. In this way businesses can observe that technology improves these imperative business communication skills (Goessl, 2008). E-Communication We can think that the utilization of electronic communication technologies inside varying business kinds can be developed through the precise and constant adjustment of those innovative technologies to changing framework of implementation. Additionally, the businesses discovered that the old technology based systems application was considerably affected by the actions of a few latest technology based innovations which introduced the conferencing technology, customized characteristics of the new technology over interpersonal skills and business communications, and changed the way business communicates to other kinds of corporations. Thus, by highlighting these technology aspects, businesses can develop an effective framework for business communication which advocates that it is able to be an authoritative business system for facilitating corporations. In addition, they can offer the constant concentration and business resources required to adjust e-communication technologies to varying circumstances, frameworks, and business communications (Orlikowski, Yates, Okamura, & Fujimoto, 1995). Moreover, these types of communications are nicely embedded into the houses and offices to perform communication. Despite the fact that these alterations in e-communication technology are happening at an exceptional speed, however, they are not fundamental transformations in the critical types of business communication. They are only developments to conventional technology based communication practices. In addition, at the moment these innovative technologies have offered 3 fundamental improvements the way businesses communicate and correspond effectively. The first aspect is that they have significantly extended the levels through which companies are able to communicate as well as the space on which businesses generally communicate inside their frameworks. The 2nd aspect is that they have improved the time-frame wherein businesses communicate and enhance their interpersonal skills and means of communications. Finally, they have augmented the eminence and prosperity of business data and valuable information which could be transmitted when companies typically communicate (Quay, 1998). Conclusion Communication is an imperative element of business activities as it facilitates all the business stakeholders to recognize what the business is about. Inside a firm, these stakeholders need to recognize how they cooperate and collaborate with each other and what is expected of them. On the other hand, outside the firm, it helps the business to tell the people that how the business may fit into their life. Moreover, with the use of latest emerging technologies the process of business communication has improved. This paper has discussed the benefits of technological convergence in business. This paper has outlined the ways technological convergence can improve the business communication. References eHow. (2011). How Technology Has Changed Business Communications. Retrieved May 29, 2011, from http://www.ehow.com/about_6528779_technology-changed-business-communications.html Free Articles Directory. (2011, May 06). How Modern Technology Has Changed Business Communication. Retrieved May 27, 2011, from http://www.itweb7.com/tech/modern-technology-changed-business-communication/ Goessl, L. (2008, April 10). How technology affects interpersonal skills in the business environment . Retrieved May 29, 2011, from Helium, Inc.: http://www.helium.com/items/985309-how-technology-affects-interpersonal-skills-in-the-business-environment Management Study Guide. (2011). What is Business Communication? Retrieved May 30, 2011, from http://www.managementstudyguide.com/business_communication.htm McGrath, J. (2008, June 11). How has technology changed the way we conduct business? Retrieved May 28, 2011, from HowStuffWorks.com: http://communication.howstuffworks.com/technology-changed-business.htm Moukoko, U. (2011, February 02). How Business Communication Has Changed in the Last Decade. Retrieved May 29, 2011, from Article Sharer.com: http://www.articlesharer.com/Art/156021/94/How-Business-Communication-Has-Changed-in-the-Last-Decade.html Orlikowski, W. J., Yates, J., Okamura, K., & Fujimoto, M. (1995). Shaping Electronic Communication: The Metastructuring of Technology in the Context of Use. ORGANIZATION SCIENCE, Volume 6 Issue 4, pp. 423-44. Quay, R. (1998, February 1). The Electronic Village: Impact of Electronic Communication Trends on the Form and Function of Local Communities. Retrieved May 30, 2011, from http://www.acturban.org/biennial/doc_planners/impact_electronic_communication_trends.htm Read More