We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Hospitality Company - Research Paper Example

Comments (0) Cite this document
The paper "Hospitality Company" describes American Airlines is one of the leading airline companies in the country. The country that prides in the delivery of high-quality services seeks to become the market leader. I found the company's phone number, from its website and called the customer care desk with the view…
Download full paper
Hospitality Company
Read TextPreview

Extract of sample
Hospitality Company

Download file to see previous pages... The company’s values include customer satisfaction. In order to achieve this, the company promises to offer a wide array of services and tailor others whenever possible in order to enhance customer satisfaction. The company takes customer’s suggestions seriously and has a functional customer service department to deal with the complaints and suggestions from the customers. This way, it interacts with its customers thereby ensuring that it keeps abreast with the prevailing trends in the market thereby beating its competition. My call portrayed the seriousness with which the company responds to every call. As stated earlier, the line did not keep me waiting. The phone rang for about three seconds before the attendant respondent. Given the large number of customers the company serves on a daily basis, it was right to assume that the company has an efficient customer service. The woman observed all the etiquette beginning with a salutation and according to the time to speak to her. As irrelevant as my call could have sounded, she did not express any disgust. Instead, she responded and tried to explain the company’s vision the best way she could. She did not refer to any literature yet her explanation represented all the vital points in the company’s vision as presented on the website and other marketing literature materials. The attendant did not rush me at any time. Instead, she answered my questions and proceeded to ask if I had any other. This proved the company’s commitment to customer satisfaction. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Hospitality Company Research Paper Example | Topics and Well Written Essays - 500 words”, n.d.)
Retrieved from https://studentshare.org/tourism/1679162-hospitality-company
(Hospitality Company Research Paper Example | Topics and Well Written Essays - 500 Words)
“Hospitality Company Research Paper Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/tourism/1679162-hospitality-company.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Sexual Harassment in the Hospitality Industry
The human resources within the hospitality industry are vulnerable to these sexual harassing behaviors. Since their primary concern is to meet customer satisfaction, thus, its services are confused with what is generally considered as pleasing to the customers in the name of satisfaction and gratification (Þuclea & Pãdurean, 2008; Ispas, 2010).
10 Pages(2500 words)Research Paper
Alcohol Problems in Hospitality Industry
Hospitality industry is more volatile according to the changes in economy than the other industries. This industry is mainly of two types. a) Entertainment areas like clubs and bars. b) Accommodation. Both these sectors of hospitality industry give large employment.
15 Pages(3750 words)Research Paper
Hospitality Industry Marketing
Better hospitality services; involve maximum cooperation between managers and leaders of both hospitality, and human resource. It is important for them to have an agreement that, for them to achieve their goals, they should recognize their customers and do their best to please them.
5 Pages(1250 words)Research Paper
International Hospitality Management
Often, technology is used in the hospitality industry to market their products and services such as destinations and the attractions on offer. The information that is provided online is important to stimulate the researcher or the would-be consumer of the hospitality product and services to have good memories of the travel.
12 Pages(3000 words)Research Paper
Civil rights and hospitality business
The civil rights are applicable in every sphere of an individual’s life, including his private, public and career life. The Hospitality industry is diverse, consisting of hotels, restaurants, bars and even nightclubs. All these businesses have
10 Pages(2500 words)Research Paper
Independent research study - BBA Hospitality Management
There are different social practices and this has caused an unprecedented number of social groups in all nations around the world (Artz & Kamalipour, 2003). This breakdown has affected and been affected by the new media and communication channels in the society (Artz &
7 Pages(1750 words)Research Paper
Hospitality Company Analysis
Virgin’s main hub is the San Francisco International Airport, even though it plans to make a significance presence at Los Angeles International Airport as well. The airline’s frequent flyer package, Elevate, enables frequent passengers to enjoy a special
4 Pages(1000 words)Essay
Sustainable Hospitality
Besides, the restaurant will provide due consideration to the overall protection of the environment through ethical sourcing of raw materials and ensuring the availability of organic food
11 Pages(2750 words)Research Paper
Wall Street Journal Hospitality Trend-Impact Report
E-business is process of selling and buying goods and services and ticketing through the internet. Business managers and shareholders must have high
2 Pages(500 words)Research Paper
Internal Marketing Research
In its franchises there were 162,000. By 2014, the organization had over 4,000 hotel and ventured in 91 countries (Hilton Worldwide). Apart from the medical services offered to the employees the company offers employment packages on their products and services. The
1 Pages(250 words)Research Paper
Let us find you another Research Paper on topic Hospitality Company for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us