Dynamics of Hospitality Industry Management PART I (GENERAL) 1.0 Introduction Sustainable development in the hotel industry can be defined as a holistic concept based on the need for development that is cognizant of the current needs without compromising the capacity or capability of the future generation to have their needs met…
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The industry has had major the negative impact on environment. The impacts have revolved around the usage of water, electricity, non-renewable energy and food wastage. Some hotels have been accused of spilling industrial refuse into rivers affecting the aquatic ecosystems. The hotel industry is embarking on training and equipment to ensure that employees make conscious decisions that encourage sustainability. This includes formulation institutional policies that enhance sustainability. The hotel industry hopes to reduce the waste output, energy consumption, water consumption and carbon dioxide emissions through adopting renewable energy. 1.1 Purpose of the report The purpose of the report is to analysis the sustainable development issues that the hospitality industry should focus on to ensure the quality of the future generations is not compromised. The report shall recommend solutions that could positively impact the sustainability management programs and unique additional solutions. PART II (SPECIFIC) 2.0 Westin Hotel Macau The Westin Hotel Macau is part of the Starwood Hotels Group. The Hotel focuses on creating a better world experience by placing special attention to communities and environment. 2.1 Brief Background Westin Hotel Macau is a leading luxury resort located in the Greater China. The 208 room hotel is placed in scenic sites to give the guests lasting experiences. The facility is situated on the south Eastern tip of Coloane Island near the Macau international airport. The facility is part of the 185 Westin hotels and resorts worldwide. The hotel has world class facility that aims at giving guests experiences and not just services. Therefore, the management of the hotel has invested in the qualified manpower and new environmental and financial energy management programs. This is likely to make the hotel globally competitive, high in demand and established. 2.2 Mission statement The Hotel has a mission of helping individuals and communities to attain their maximum potential through strategic perspectives. 2.3 Environmental impact analysis The hotel industry has had a negative impact in the environment. Hotel in the past did not have a comprehensive energy conservation policy leading to the usage of high levels of energy. The equipments used were doubled the energy needs of the hotel. The hotel had little control of the energy consumption and regulation among the employees. This included failure of basic strategies for electricity and water conservation. Most of the energy conservation opportunities were not captured. The negative impacts were seen in the food wastage, unnecessary use of electricity and weak sewerage systems within the entire facility. Most of these negative impacts were propagated by the employees. However, the hotel has developed a comprehensive environmental and energy resource management. This is based on the needs to sustainability. The Westin Hotel managed to reduce the greenhouse gas emissions by over 3 kilograms in 1998. This happened through performing industry specific energy audits and training hotel staff on the need to conserve energy. The facility uses water from treated sewerage in its main golf course. The employees have been trained to minimize electricity usage i.e. using natural light, eliminating unnecessary usage of the cooling systems and enhancing the efficiency. The hotel is investing in employees to ensure that a minimization of physical wastage. Many hotels are
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