StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Starwood Hotels Human Resources Strategies - Research Paper Example

Comments (0) Cite this document
Summary
Starwood Hotels Human Resources Strategies Course/Number Date Introduction Starwood Hotels & Resorts Worldwide, Incorporation is a company specialized in the provision of hospitality services. The organization’s headquarters is located in White Plains, New York in the United States…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER93.5% of users find it useful
Starwood Hotels Human Resources Strategies
Read Text Preview

Extract of sample "Starwood Hotels Human Resources Strategies"

Starwood Hotels Human Resources Strategies Number Introduction Starwood Hotels & Resorts Worldwide, Incorporation is a company specialized in the provision of hospitality services. The organization’s headquarters is located in White Plains, New York in the United States. Taking the form of world-class groups of hotels Starwood is one of the biggest global hotels. It owns, franchises, manages, and oversees hotel facilities, spas, residences, vacation rights facilities and resorts on the nine full-fledged brands under its brand. The big hospitality company is today, owning and managing almost 1,000 properties, in form of franchise. The organization it depends on an employment workforce of about 145,000. About 34 percent of the employees are believed to be United States nationals, and who carry out their duties within the country. The management of the chain of hotels strives to rise above other significant players in the market on key issues such as recruitment and selection of employees, trainings, policies and employee productivity, since revenue is mainly based on the four organizational tenets. Recruitment and selection According to Jameson (2011), Starwood is developing at an extraordinary rate, thanks to sound policies guiding staffing. The company believes in effective staffing as it is the key effective human resources. The organization has initiated proactive action initiatives and implemented different initiatives aimed to prepare internal and external applicants to solve the problem of the company’s advancing staffing requirements, from the lowest positions to the top management levels. Apart from these programs, the company practices online-based recruitment program to access a wide range of potential employees across the world (Choi, 2003). The online recruitment avenue enables candidates to frame their job hunt with respect to their qualifications. These factors include their brand inclinations, geographical location, and professional qualifications among other issues (Liyakasa, 2011; Choi, 2003). Additionally, the flexible nature of the Internet tool allows for more efficiency and simplicity in the staffing process. The online tool also offers applicants the opportunity to subscribe to electronic mails of job alerts. Job alerts enable new applicants to receive information on their dream job vacancies or preferred deployment locations (Lockyer, 2007). Trainings Starwood's commitment to projecting the essence of education in an organization ensures that training programs are maintained within the organization. The training programs mainly target new employees or those set for promotion. Training is part of Starwood organization culture because the management links high employee efficiency to knowledgeable and skillful workforce. Starwood continuously establishes and improves training initiatives through to achieve more customer satisfaction and better returns (Liyakasa, 2011). Service Culture training, for instance, which targets the hotel management team members and key stakeholders in the cadre, is an imperative brand precepting and service improvement program that ensures better guest satisfaction. Additionally, Starwood's Branded Guest service orientation program offers the workforce the guideline to achieve the corporate goals. This, eventually provide an exposure that turns first-time revelers into repeat customers. In general, Starwood’s comprehensive preparation for associates enables the participants to gain the clear knowledge and actions needed to accomplish the brand promise, whereas manager training aims to impart the necessary skills needed to lead and improve an organized guest service attitude (Beirne, 2005). Policies Starwood formulates and implements various organizational policies aimed to improve its market share and streamline its operations in tandem with the rules of the game in the industry. The main policies of the organization revolve around moving past set goals, empowering the communities, and appreciating diversity. For instance, Starwood strives to implement Supplier Diversity Program. This is a policy initiative aimed to increase the contracts for minority-owned organizations. The organization appreciates minority businesses and believes that such organizations carry out an ever-advancing positive responsibility in the communities where the organization has its facilities (Jameson, 2011). By cultivating proper relationships with these businesses, the organization strives to develop opportunities that are beneficial to both players. Starwood supports and promotes the involvement of all of its facilities and corporate outlets in exploring and putting to practice the measures necessary to guarantee Diverse Suppliers equal economic opportunities available (Beirne, 2005; Starwood Hotels & Resorts, 2000). Employee productivity Liyakasa (2011) avers that Starwood’s all-inclusive policy underscores the significance of working as a team among the staff of Six Sigma and has enabled the organization to preserve talented employees who champion process improvement operations. The company is credited for its exceptional change management initiatives. This enables the company to win over other staff specialized in process improvement. Also playing a pivotal role in the employee retention is the bonus for all those who have attained any Belt levels, given yearly and based on employee competence. Additionally, an internal certification for achievers of Black Belts usually awarded after the employees are through with the preparation and DMAIC projects totaling to three, also contributes to more employee productivity within the organization. Notably, Black Belts winners who have demonstrated high efficiency are acknowledged by fellow workmates at the Six Sigma committee meetings, held four times in a year. Black Belts often stand better chances of earning promotion (Beirne, 2005; Choi, 2003). Conclusion Although, several five-star hotels continue to rival Starwood Hotels & Resorts Worldwide Incorporation, most target only the customers in the United States. Unlike Starwood, with thousands of facilities in foreign countries, a majority of leading organizations in the industry lack significant presence in such an environment. The successes of Starwood, revolving around proper recruitment and retention of the workforce, employee training programs, sound organizational policies and high employee productivity. The morals have elevated the organization to a well-known brand name in the world hospitality industry. The organization’s management team is arguably the driving force behind the successes of the company. The team formulates and implements good corporate policies, which improve the smooth running of both the internal operations and strong corporate social responsibility, with the benchmark being good returns for the organization. References Beirne, M. (2005). Good knight: awakening an industry. Brandweek, 46(36), M32-M66. Choi, A.S. (2003). Starwood Sells Hotels for $104M. Commercial Property News, 17, (17), 4. Jameson, D.A. (2011). The Rhetoric of Industrial Espionage: The Case of Starwood V. Hilton. Business Communication Quarterly, 74(3), 289-297. Liyakasa, K. (2011). Checking in on the hotel industry. Westchester County Business Journal, 47(49), 25-28. Lockyer, T. L.G. (2007). The International Hotel Industry: Sustainable Management. New York, NY: Routledge. Starwood Hotels & Resorts. (2000). Hotel & Motel Management, 215, (3), 59. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Starwood Hotels Human Resources Strategies Research Paper”, n.d.)
Starwood Hotels Human Resources Strategies Research Paper. Retrieved from https://studentshare.org/tourism/1443828-starwood-hotels-human-resources-strategies
(Starwood Hotels Human Resources Strategies Research Paper)
Starwood Hotels Human Resources Strategies Research Paper. https://studentshare.org/tourism/1443828-starwood-hotels-human-resources-strategies.
“Starwood Hotels Human Resources Strategies Research Paper”, n.d. https://studentshare.org/tourism/1443828-starwood-hotels-human-resources-strategies.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Starwood Hotels Human Resources Strategies

Marketing Communictions Strategies of the Col Drinks in the UK

Unfortunаtely for smаll soft drink compаnies such аs the Double- Colа Co., the prize of less thаn one percent mаrket shаre is won only by fighting а dаily bаttle for survivаl, especiаlly аgаinst industry giаnts Cocа- Colа аnd Pepsi- Colа.

The following investigаtion is а cаse study of the successes аnd fаilures of one smаll compаny in the soft drink wаrs. It is а testаment to the meаning of brаnds аnd the lengths thаt loyаl consumers go to keep Double- Colа аs their fаvorite beverаge. Аnd it is аn evаluаtion of how аdequаtely the current regulаtory environment serves the needs of these consumers аs well аs Double-Colаs owners аnd bottlers. It аddresses criticisms thаt the regulаtory environment permits аn uneven plаying...
19 Pages (4750 words) Case Study

The Universality in International Human Rights

The continuous changes in the international area have created the necessity for a flexible legal framework that could achieve the above target. However, in order for such a task to be successful, there must be a specific theoretical ‘vehicle’ that could present with accuracy both the existing situation, the problems under examination and the desired result. Towards that direction, the creation of the ‘international human rights’ sector gave to the nations the chance to organize their internal legal rules and their behaviour in the global area in the basis of a specific set of principles recognized by the international community as binding and directly applied in the interior of the participated countries. I...
10 Pages (2500 words) Assignment

Effects of Human Resource Systems on Manufacturing Performance and Turnover

Most of these developments, not surprisingly, have come from communities of scholars focusing on their own particular countries or regions, be it the US (for example, Arthur, 1994; Delery and Doty, 1996; Huselid et al., 1997), the UK (for example, Brewster, 1999; Guest et al., 2003), elsewhere in Europe (for example, D’Arcimoles, 1997; Lahteenmaki et al., 1998; Roderiguez and Ventura, 2003). The difference in perspective on the value of people in organizations and the validity of HRM, particularly in non-Western Countries may be best understood in terms of the concept of locus of human value (Jackson et al., 2003). Jackson et al. (2003) came up with a conceptual map of international organization and human resource management...
12 Pages (3000 words) Essay

The Evolution of Human Resource Management

The employee was sent to HR for a final briefing where he mentioned that he had been requesting a change in the shift for the last few weeks he has to attend to his ailing father. His superior continuously ignored the request. The employee was skill and aptitude tested and reassigned to a different project.
This is a small incident where an HR professional can play a vital role. An organization is also constantly looking for such solutions from its Human Resource Department. It is this expertise and skill, which a budding professional from any institute should be equipped.
Such valuable certification programs initiated by the Human Resource Department surely help build a successful organization. The Human resource depart...
6 Pages (1500 words) Term Paper

The Humane Elements of Human Euthanasia

 Credibility material: As I watched my grandmother deteriorate into her senility, slowly forgetting everyone she knew as well as the logical explanation for the tremendous pain she suffered as a result of her cancer, it became increasingly important to me to find some way of reducing her pain and suffering. The only available answer, euthanasia, was not available legally, so my grandmother was forced to die a terrible death in confused terror among strangers. She had been a strong, vibrant, intelligent woman who took tremendous pride in her family, yet we were left with this image of a terrified child lost in pain and confusion.
Thesis sentence: In exposing the various facts regarding human euthanasia and the debate surr...
7 Pages (1750 words) Speech or Presentation

National Health Service Human Resource Planning

There are about 1500 primary care dentists who are working on a salaried basis with the NHS, in most cases employed by primary care trusts. This group of individuals was a part of the local government earlier but in 1974, they were transferred into the NHS. (Personnel Today, 2007). Starting from the year 1997 onwards, the U.K. Department for Education and Employment had allowed for additional funding of $7.2 million to ensure that medical schools are able to pay clinical academia staff the awards that have been recommended for doctors and dentists in the NHS, by the Doctors and Dentists Review Body (Beecham, 1996). This move was initiated to introduce pay parity because university employers found it difficult to pay the 3.8% incre...
14 Pages (3500 words) Term Paper

Marketing Strategies of Apple i-Phone

‘Apple Inc’ is an American multinational corporation designing and manufacturing consumer electronics including computers, notebooks mobile phones, and software products. The company’s best-known hardware products include the iPhone, iPod and very recently launched 3G Apple iPhone.

iPhone became one of the most discussed new technology products, surpassing the wider coverage of other very well-known mobile phones that have been playing the best roles in the market. When Apple CEO Steve Jobs stood on the stage at the Macworld Expo in San Francisco and announced “We’re going to make some history together; Today Apple is going to reinvent the phone” (Jobs 2007), it could really influence...
8 Pages (2000 words) Case Study

The British Constitution vs The Human Rights Act 1998

This research essay analyses the above statement and arrives at a conclusion.
Integration of the provisions of ECHR into U.K’s domestic law by way of HRA 1998 can be regarded as revolutionary as it facilitates the majority of the ECHR rights provisions directly applicable in the U.K. Before that integration, a U.K Court has to presume that when there is a clash between U.K’s domestic law and ECHR rights provision, the ECHR rights provision will always prevail. This principle has been laid down in R v Secretary of Home Dept ex parte Brind1 and R v Secretary of Home Dept ex parte Thakrar. 2
Courts have now the power to declare any statue which they find incompatible with ECHR provisions and order for fine-tunin...
9 Pages (2250 words) Case Study

Epidemiology of Avian Influenza, and Pandemic Preparedness Strategies

The Asian Flu claimed 70,000 people’s lives in 1957. The Hong Kong Flu in 1968 killed 34, 000 people (Howard, 2007). These previous occurrences have made world and community leaders as well as the public fearful of a threat of a pandemic. The Avian flu virus is a type A influenza virus. Type A influenza viruses can be found in humans, birds, and other mammals. It is the only type of influenza virus that has caused pandemics as evidenced by history (Beigel, 2008).

Only four known strains of avian influenza viruses have been found to affect humans among them H5N1, H7N3, H7N7, and H9N2. Among the four, H5N1 is the most highly pathogenic. It is the greatest source of alarm due to two primary reasons. The first reason...
7 Pages (1750 words) Report

Project Planning Human Capital

Project planning involves a lot of factors and areas that we need to address for the effective management and handling of the project. The aim of this report is to provide a deep insight into some of the main areas that we need to address for the project of Adams's family farmhouse renovation. These issues are project team communication, project risk management, and deadline handling. Effective communication in a project provides a huge advantage regarding the better working and handling of the project. I have selected a very significant project regarding the preservation of the old and historical places. Here we require effective communication to provide better interaction among the designer, developers, and history preservation...
8 Pages (2000 words) Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Starwood Hotels Human Resources Strategies for FREE!

Contact Us