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Helping the Smart Technology to Get Turnover Growth in the Long Run - Research Paper Example

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This study, Helping the Smart Technology to Get Turnover Growth in the Long Run, outlines that in the past 13 days, we have dealt with the preliminary aspects of this research including research design, population sampling, and general data collection. …
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Helping the Smart Technology to Get Turnover Growth in the Long Run
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Download file to see previous pages There are also metrics used to gauge its effectiveness, for instance, its impact on direct sales.
Establishing employee training oversight team that ensures everyone is brought on board in this exercise, monitors progress reports, and manages training budgets. It also advice top management on areas of improvement.
According to Harmon effective training on customer care introduces professionalism to a company. This ensures Smart Technologies develops some uniform standards of communication thus reducing the time taken to respond to employee communication. The employees should then be taken through regular checks to bring them up to date with changing technologies.
The limitation is that when conducting information from employees on their own assessment of customer care competencies of their fellow workmates, only a few of them gave accurate and unbiased information. To overcome this, some information was discarded thus reducing sample size.
Another limitation in this research is that companies have different internal and external operating environments; the outcome of this research is therefore only applicable to companies having similar products and business model with Smart Technologies.
As noted in this preliminary report, an assessment of a company’s operational procedures is very essential when preparing long-term growth strategies. ...Download file to see next pagesRead More
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