Internet Banking Web Sites - Assignment Example

Add to wishlist

Summary

Flexibility - If the client's browser is not compatible with flash, there is an alternative webpage which are textual and image based with similar and concise information. But, the site has no visible search tool online.
Constraints - Most of the website content is textual based and with ALT-tags which is an advantage to most users since not all browsers support images and when an inexperienced user accessed the website.
…

Download full paper File format: .doc, available for editing

GRAB THE BEST PAPER91.2% of users find it useful

Read Text Preview

Subject: Technology
Type: Assignment
Level: Masters
Pages: 4 (1000 words)
Downloads: 2
Author: arnold98

Extract of sample "Internet Banking Web Sites"

Download file to see previous pages

But, the site has no visible search tool online. Style - the homepage looks welcoming but pages within and of altering colour page-by-page is suitable to all users. Conviviality - The warmth colour combination is not appropriate to a corporate image like banking.Effectiveness:Navigation - Accessible and clearly defined navigational buttons and links are present but the footer is absent right through. Control - In some pages, links are overly presented which are with underlines, CSS for links is needed.

Recovery - Users can browse anywhere in the site and can click back or other links directly if they mistakenly visited the wrong page.Feedback - No visible feedback procedure is present where users can send their comments and questions online.Constraints - Advantage to this site is that there is a disability page designed for textual readers.Bank: EGG Site URL: http://new.egg.com/Learnability:Visibility - Attractive look but cartoons in homepage is not appropriate, unless it is a general image of the company.

Consistency - The general look is adapted to every page but some of the text may be not readable to some users because of grey font colour.Functionality - Each page serves different functions and which is good. The only problem here is that it is too much of an advertising type and not presenting it simple.Affordance - The heavy graphic presentation of information of products and services is not appropriate to all users.Accommodation:Flexibility - No search engine facility is present online Style - The use of graphics to present data is not appropriate at all times.

Conviviality - If a user has a low-bandwidth. This is an exploratory study that aims to understand the current situation in terms of internet banking utilized by the Royal bank of Scotland, Bank of Scotland, EGG, and HSBC. Based on evaluation, it indicates that the general visibility of this study is guaranteed but the design standards are not applied to internet banking. The results of this study give users, clients, and researchers more understanding of how Royal bank of Scotland, Bank of Scotland, EGG, and HSBC applies there current banking services online with the use of tools via the internet according to the general internet banking website design standards.

...Download file to see next pages Read More

CHECK THESE SAMPLES OF Internet Banking Web Sites

Internet Banking Degree Assignment

ContControl - Users need to feel secure when doing internet banking.... sites need to be secure, make security measures visible and explain to users how to use sites in the most secure manner, providing appropriate warnings where necessary.... Follow platform conventions" (Nielsen, 2002, page 1) - that is to say, do not just make the site internally consistent, but consistent with the majority of other sites (Nielsen, 1999).... Make interactions consistent, both throughout the site and with commonly used interaction metaphors used throughout the web....

4 Pages (1000 words) Assignment

Internet Banking at Citibank UK

hellip; More than a decade ago, internet banking was hyped as an exemplar of a frictionless market, a perpetual cash generator that would suck in customers and spew out an endless profit stream.... banks could honestly claim that internet banking is, at last, contributing to the bottom line.... This essay describes that the supposedly massive rates of customer inertia in banking are no longer a given.... Major changes have occurred in the traditional view of customer defection rates, most noticeably in the banking industry where churn has increased from -10 percent in 2003 to almost +20 percent by 2005....

8 Pages (2000 words) Essay

Customer Satisfaction In Internet Banking

This essay describes customer satisfaction in internet banking.... This paper outlines features of internet banking, distance banking service, the process of customer satisfaction, marketing theories, buyers reflect the use of Self-service technology.... The paper is concentrating on the aspect of one of the modern banking patterns; most contemporary and commonly known as internet banking and customer satisfaction in its service.... The precursor for the modern-day home or office-based internet banking services was the distance banking services over electronic media from the early 80s....

9 Pages (2250 words) Essay

Software Usability

The purpose of Usability is to address the need for government websites to improve the quality of user experience by enhancing their… Modern web sites need to be more interactive, user-oriented, usable, and adaptive to the needs of the target market.... Modern web sites need to be more interactive, user-oriented, usable, and adaptive to the needs of the target market.... Usability has no adverts on its pages, only links to content related to designing more usable web sites....

2 Pages (500 words) Essay

Impact of Search Engines on Page Popularity

While embedding links to popular sites provides a free listing in the SE database, unnecessary keyword stuffing is not ethical.... hellip; SE is motivated to introduce bias in web-page ranking to enhance its popularity.... The positive impact of page ranking system on web users & providers is the endurance to provide better service and quality to strive through the competition.... SE ranking biasThe size of the index-able web estimated at the end of January 2005 is at least 11....

8 Pages (2000 words) Case Study

Alternative Distribution Channels vs Traditional Banking

nbsp; Some ten years ago, the basic form of internet banking would involve the use of web pages that provide information about the bank and its products.... The web page would allow companies access to groups of customers not being reached before.... At present, all banks in the UK have web pages, which increasingly allowed customers to interact with the information provided.... The web page also acted as a mechanism for handling customer complaints and for soliciting suggestions for improvement....

12 Pages (3000 words) Research Paper

Investment by Using On-line Banking Services

The "Investment by using On-line banking Services" paper looks closely at some of the pros and cons of investment through on-line banking services.... nbsp; These days online banking and e-commerce have become ubiquitous, as financial transactions are carried out at users' convenient place and time.... As the internet grew into a viable global communication system, the nature and scope of online financial transactions were also transfigured....

6 Pages (1500 words) Term Paper

Aspects of Banking Sites

This case study "Aspects of Banking sites" analyzes the four banking websites such as HSBC, QNB, Al Rajihi Bank and the US Bank and their key characteristics.... It will also emphasize the authenticity of the information provided by the banks and the effectiveness of these sites to suffice their actual purposes.... nbsp;… Stating precisely, these websites are linked to the World Wide web, which is again based on the Domain Name System of the internet media....

8 Pages (2000 words) Case Study