Workplace diversity: Is it a national or an organizational culture Predominant? Managing workplace diversity has become a priority concern among organizations in the United Arab Emirates today. The UAE has one the world’s largest net migration rates, with numbers of immigrant workers increasing significantly over the recent decades. The UAE’s cross-border mobility has resulted in the interaction of people with diverse language, customs and ethnic backgrounds. Although diversity has been shown to have a number of benefits, including enhanced employee creativity and competence, this recognition is often found in theory rather than actual practice.
Intercultural communication has become a necessity in most workplaces due to the forces of globalization. Diversity Management The term ‘workplace diversity’ can be defined as the co-existence of staff from diverse racial and cultural backgrounds in a particular institution (Chan, 2011). Diversity is valued in organizations for a variety of reasons. Researchers have identified diversity as an important element in sustaining equality of access and opportunity in the workplace. The support for equal opportunity helps institutions gain from increasing multicultural labor force.
According to Henderson (2011), it is in this way that organizations initiatives in supporting diversity are aimed at ensuring that a given organization does not lose or waste talent. Given the nature of the UAE labor force, our research investigates whether or not intercultural communications and diversity strategies have evolve led in the UAE workplace to current standards which is believed to be required for success, or whether the strategies used to manage its diverse workforce remains assimilative and relatively ineffectual in meeting current and future needs and objectives in the UAE organizations.
There are a number of activities that an organization can engage in to manage diversity of their workforce. Various researchers studying diversity in the workplace have consistently found that organizations that emphasize collectivism in the work environment see increased diversity than organizations that emphasize on individualism. In this study, it is revealed that emphases on teamwork fosters better relationships within a department and promote identity within a given organization that moves beyond surface level differences (Al-Ali, 2008).
Research Method The study adopts a multi-method which moves toward combining qualitative and quantitative techniques to produce a complimentary set of data regarding practices involving a number of variables. Rojewski (2004) argues that using both quantitative and qualitative methods is becoming more common and desirable. Quantitative and qualitative interpretation provided by intercultural research offers different behavior of operations and measuring theoretical creations and realistic concepts.
While the qualitative methods offers a high intensity of measurement exactness and statistical control, qualitative techniques supply a superior depth of information concerning the scenery of communication procedures in particularly on research setting. According to Assumpta and Sandin (2009) suggestions, there is one common approach to intercultural communication studies which is the indigenous approach which is focused on the things that are unique to a particular culture. A cross-cultural approach focuses on etics, which has less goals of understanding the similarities of differences across cultures.
In this research report we attempt to gather information regarding the cross-cultural issues as practiced in the UAE workplace through comparing responses attained from foreign workers in the region and who are native to the culture. Results Cultural Knowledge and Tolerance Regardless of actual interest in learning about other cultures, many research respondents’ found out several practical reasons for gaining knowledge when it regards culture that differed from their own (Hofstede, 2010).
Read More