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Fast Food / Low Wage Labor Observation - Essay Example

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The outlets serve the foods in a packaged form for take away or customers can sit and enjoy the food from the premises. The fast food outlet consists of…
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Fast Food / Low Wage Labor Observation Essay
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Fast Food / Low Wage Labor Observation

Download file to see previous pages... This made each individual to be different and stand apart from the rest of the employees. This earned the workers respect from the customers of the premises, as they were considered serious and sensible.
The workers were also working in unison for the purpose of achieving effective results. The serving staff communicated to the cooking staff whenever the food was out of stock. The cooking staff responded by making more food so as not to keep the customers waiting for long. This effective interactions through communications ensured that customers received their food in time without delay.
Respect was also more evident between the workers. Although the workers were made up of various races, they interacted as colleagues. Whenever a worker made a mistake, he was corrected by the fellow workers without being shouted at. This promoted a sense of belonging between the workers in the food outlet.
The workers were also ready to help each other whenever an issue arises. The kitchen staffs were easily requesting the service staff to take food from the kitchen whenever the kitchen staffs were occupied with excess work. This created a friendly working environment between the workers, as they were able to get to each other’s rescue in case of excess work. The culture of multitasking was thus promoted in the food outlet by these interactions.
The workers were polite to each other. There was no culture of shouting towards each other while communicating or whenever another worker made a mistake. All the workers spoke to each other in a polite way. This fostered good understanding between the workers as they worked as a team. Team working thus ensured that the work in the food outlet was carried out faster and in a coordinated way. This minimized delays in serving the customers.
The workers interacted as colleagues but not as friends. They interacted in a professional way as required by the patrons. The workers were not making fun of each other ...Download file to see next pagesRead More
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