Charlotte Cook - Case Study Example

In the former, the leader is a chosen one and therefore has to be pleasant mannered, ever ready to help, interested in staff welfare, and be able to win the goodwill of all concerned. She has to use persuasion than power, instill duty consciousness in the nurses and teach them to find happiness in doing their job well. The other method is the Authoritative leadership style. This is indicated when circumstances call for a new vision. Any unit requires a clear sense of direction in order to achieve progress.

If this is the problem, the Authoritative style would be very useful. Sometimes organizations drift without any sense of direction and on such occasions also the Authoritative style is more appropriate and relevant. This style has a special attitude. It seems to say, "Come on! Come with me! I am with you. We will shatter all problems and go ahead!" Though authoritative, the style allows the workers a lot of freedom to deploy their own methods, skills, and diplomacy and even to take calculated risks up to a limit.

This is because such freedom convinces the workers of the confidence the organization places on their ability, and will therefore be doubly productive. The only drawback of the style is that sometimes the staff may resent the use of what appears to be the excessive authority and be offended thereby affecting the productivity of the organization.Cook is shrewd and diplomatic. So, her priority is to put her assistant at ease and increase her confidence. So she says, "Why do you hesitate, girl Don't be afraid.

I am with you. I know that you are very sincere and that you know your work. The only thing is you feel a little timid. That is only usual for one who has just joined. It will pass off soon. And remember that all the people here are good and understanding. They have a high opinion of you. Some of them have already told me of their appreciation of you. Therefore, never fear! Turn over a new leaf. Good luck! And, if there happens to be a problem at any time, just tell me! I will take care of it.

""Oh, thanks awfully madam! I am overwhelmed at your kindness. I will certainly turn over a new leaf. You have given me the necessary courage. You have really transformed me!" and she was a new person radiating joy and happiness from then on.Conclusion. Thanks to Charlotte Cook's understanding and sympathetic handling, a model nurse was born! Her endeavor was a glorious success!