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These factors influence the level of satisfaction between the company and the customers. The characteristics of the supply chain that influence this level of satisfaction also gives directions the strategies to be put in place. They include speed, flexibility and quality. All the structural strategies/approaches to improve the supply chain should be based on increasing the speed of flow of information and products in the market, enhance its flexibility as well as maintain a top-notch quality level.
The structure of the supply chain should ensure that the product moves from one end to the other within the shortest period. All through the logistic activities, prompt information flow between departments should be smooth (Chi, 2010)On the flexibility issue, the structural designer of the supply chain should bear in mind and include alternative ‘routes’ to be used in case a problem is encountered along the primary route. For instance, in case of delays in transportation of a product to a customer may be due to mechanical challenges, are there any other alternatives that can be promptly applied? This concept also applies to information sharing. The last factor is the quality, whereby it is achieved through the combined subtotal of speed and flexibility. If an approach in the supply chain is highly flexible and ensures fast movement of products and information, then the whole chain is considered of quality (Sukati, I., Abdul H 2011).
The decision on the approaches to monitoring the movement of products and information should be aimed at increasing speed and maintenance of flexibility. This way the management of a supply chain will be facilitating quality and hence meeting customers’ as well as company requirements.
Sukati, I., Abdul H (2011). An investigation of the relationship between supply chain management practices and competitive
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Essentials in operations management: 8 3.1 Capacity planning 9 3.2 Quality 10 3.3 Inventory management 12 3.4 Supply chain management (SCM): 13 3.5 Performance management and HRM 14 4. Strategic implications for the business 15 4.1 Implications for competitiveness 16 4.2 Impact on sustainability of each organisation 17 4.3 Impact on Innovation of each organisation 17 5.
As Ketchen et al (2008) point out, for the last few decades, most of the firms have been paying particular attention to maximising their speed or minimising costs with intent to improve the efficiency of the supply chains. Today, organisations have identified the significance of developing potential supply chains in enhancing operational performance; and as a result, firms consider best value supply chains as the central aspect of their operational strategy rather than a way to increase sales (ibid).
Some of their achievements consist of becoming the first international and Arab-based company to trade their shares on NASDAQ (National Association of Securities Dealers Automated Quotation) stock exchange (Aramex International, 2013). After the experiences that were gained through trading, Aramex reverted to private ownership in 2002.
The paper mainly focuses on how to apply these principles in finding long lasting solutions to issues identified in the case study. Modern organizations need to work in unity if they want to ensure maintenance of their competitive advantage within the supply chain.
A 3PL provider would provide HP with a greater flexibility to meet customer demand and to reduce lead time. Since warehouses are closer and widely spread, there are minimum chances of stock-outs. Even if stock-outs occur, the stock can be replenished
Sources for the firm’s inventories are also affected by transportation costs through proximity to the firm’s location, source and costs of raw materials, packaging, and even the equipment used to handle the firm’s inputs to production. Finally, the firm’s choice of carrier service likewise affects costs and the ability of the firm to achieve goals.
Supply chain management is the most effective tool in an organization as it does not only involve the supply elements alone (Ross, 2006). It stretches to all that information that accompanies the movement of the products to the consumers such as, order status information and
he process of incorporating or bringing together different groups for the sole purpose of working jointly in executing a common business related assignment or purpose (Wisner et al, 2009). Indeed, supply chain is one of the most vital factors that set the pace for the
The term "supply chain management" entered the public domain when Keith Oliver, a consultant at Booz Allen Hamilton (now strategy&), used it in an interview for the Financial Times in 1982. The term was slow to take hold. It gained currency in the mid-1990s, when a flurry of articles and books came out on the subject.
Most of the services offered by warehouses and distribution centers aim at adding value especially to customers, but courtesy of the company; in fact, some of the warehouses act as departments for the organizations (Keller 1).
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