Video Case - Assignment Example

Q What makes Hot Topic so successful as a retailer? What makes them so popular with their employees? How can they keep their success going? Ans.Hot Topic’s passion for theme, high employee retention rate, and a family-like work environment are some of the factors that make Hot Topic so successful as a retailer. Employees like to work for Hot Topic because of the myriad of perks and benefits that come with the job in addition to an emotionally, psychologically, and physically satisfying work culture that the organization boasts.

Employees are supported in their day-to-day decisions that they make while dealing with the customers, and their ideas and suggestions are appreciated by the top management. Hot Topic should maintain its commitment to its theme of music and keep opening more branches nationally as well as across the border to keep being successful. Q. 2: How does the idea of no walls and no doors in the corporate headquarters encourage the culture Hot Topic is trying to perpetuate? Do you think you would like to work in such an atmosphere?Ans. The idea of no walls and no doors promotes mutual understanding among the organizational personnel and helps them identify, target, and resolve issues at the grass-root level before they become too big to be fought away.

Such an environment boosts transparency at all levels and in all matters of the organization. In addition to that, communication barriers among organizational personnel both horizontal and vertical are broken in an open environment. I would love to work in such an atmosphere because it will help me understand the organization’s history, culture, norms and values, trends and traditions, goals, mission and vision, and approach to work in very little time and enable me to start delivering and contributing to my company’s development much earlier and more efficiently than I would in a closed and isolated atmosphere.