Conflict Interests and Goals - Case Study Example

Conflict Interests and Goals – Reflections from Case study Discuss the nature of goals in a conflict. Why goals are important? Usually speaking, a goal is something that a person deeply cares about and is the objective, which he or she wants to succeed in. Even in case of conflicts, the parties involved in the conflict have their respective and often times conflicting goals at the root of the problem. Goals play an important role in conflict as they primarily drive the desired outcomes for the players in the conflict, which often change through conflict interaction.

During the conflict, it is important for the leader to be clear about the goals of the group, who often have multiple goals, in order to effectively manage conflict within its members. Since individual goals are usually contradicting in the conflict, they often cause confusion and internal tension between the group members. To diminish the costs and damages associated with conflicts, group members are required to be cautious and plan out their goals. This supports them to outline the nature of the conflict more noticeably, so that the conflicting parties are able to react maturely.

(Cengage, 2008) While goals may evolve over the course of conflict, starting with a practically focused image of their goals and objectives helps parties to manuever conflicts with less resistance. (Foundation Coalition, 2011) How each TRIP goal functions for 2-3 of the people involved in the case study? TRIP goals with reference to “The Show Must Go On”: Topic Goals: Topic Goals are goals concerning substantive issues that explain the nature of desires of each person associated with the conflict.

They describe what the members are fighting for (Conflict Purple Group, 2011). In the given case study, different characters had different topic goals; Tim and Rosa wanted to concentrate on their work as set designers and did not want to be involved in the reading process, particularly with actors whereas Victoria / Ned wanted to work on their own pace and terms. Relational Goals: Relational goals ask questions in conflict such as the relationship of parties and their dependence on each other.

With respect to relational goals, it is important that each member defines how they want to be treated by the other (Wilmot & Hocker, 2010). In the case, Tim and Rosa want to be treated with respect by the actors, Roger wants to conduct readings and the play smoothly without conflict while Mr. Selig want to make this play a success. They are dependent on each other to make the play a success because of the team effort involved in it. Identity Goals: It’s key for group leader (Roger in our case) and members to know where they stand with one another.

Knowing and understanding roles, rather in conflict of in regular conversation, is crucial to accomplishing set goals (cios, 2011). Roger can save his own face and group identity by rationalizing actions, help enhancing Tim’s self-esteem, listening carefully and legitimizing their concerns. Process Goals: By process goals, the coach or leader is involved with player’s altercations and take a process to sort group conflicts. (Alper, Tjosvold, & Law, 2000) The defining of these processes comprices of process goals.

These goals emerge when an underdog party calls unjust process or unfair fight. For Roger, the process goal needs to be to listen to his team especially the concerns of Tim and Rosa. Works Cited Wilmot, W., & Hocker, J. (2010). Interpersonal Conflict. Montana: McGraw-Hill Companies. Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. . Personnel Psychology , 53 (3), 625-642. Cengage. (2008). THE NATURE OF CONFLICT. Retrieved June 28, 2011, from Cengage Learning: http://www.

cengagesites.com/academic/assets/sites/4004/1111063974_Managing%20Conflict%20and%20Workplace%20Relations.pdf cios. (2011). Key Elements of Conflict . Retrieved June 28, 2011, from Conflict Management: http://www.cios.org/encyclopedia/conflict/BKeyelements3_incompatiblegoals.htm Conflict Purple Group. (2011). TRIP Goals. Retrieved June 28, 2011, from MANAGING CONFLICT WITHIN ATHLETICS: http://conflictpurplegroup.wordpress.com/trip-goals/ Foundation Coalition. (2011). Understanding Conflict and Conflict Management .

Retrieved June 28, 2011, from The Foundation Coalition: http://www.foundationcoalition.org/publications/brochures/conflict.pdf