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Organizational Behavior and the Individual In organizational set up, there has been gigantic progression in the area of business since many decades.Organizational behavior is one of the attainments that have facilitated business experts to examine the thinking processes and aspirations of individuals in organizations (Deborah, et. al. 2010, 471). In particular perspective, consensus has been evolved that organizational behavior, side by side with feelings and actions of individuals, play a decisive role in the triumph or collapse of an organization and this is the cause that in contemporary times, organizations are paying primary attention on the power of people and their actions on their various courses.
In accumulation, professionals have pointed out that in the core values of globalization; organizations are now going to deal with people from variant cultural, social and sociological backgrounds that have resulted in enhancement in the importance of organizational behavioral study. (RobbinsStephen P. Robbins (Author) › Visit Amazon's Stephen P. Robbins Page Find all the books, read about the author, and more. See search results for this author Are you an author? Learn about Author Central & Judge, 2007, 523) Furthermore, readings have signified that there appears a continuing alteration and transformation in the inclinations of organizational behavior in the organizations owing to a number of factors, such as human resource diversity, internet oriented workplaces, employer- employee relations, etc.
In order to comprehend the impact of organizational behavior, this paper will focus on the Wal-Mart. In the Wal-Mart, chief liability of work is on the managers that put labors to carry out work proficiently. Furthermore, the company has dual care tendency; of employees, along with the consumers by upholding and observing the MARS model that stresses primarily on four agreed factors of motivation i.e.: perception, ability, role and situational factors. In this connection, it is very vital for every manager in the Wal-Mart to recognize the MARS model.
For example, the top most all-purpose factors is definitely motivational factor which is exercised by managers at the Wal-Mart to control their employees. David Bourassa (2010) claims that Motivation theory like many theories has specified the vitality of motivation in convincing the employees and bringing them closer to work for the organization. As regards to this, Maslow’s hierarchy is considered to be an essential epitome of the direct effect of organizational behavior in standard business processes.
Maslow’s level one is Physiological & Bodily level that contains handsome salary and secure working environment. Next, level two pertains to security and safety in the fields of Job oriented training programs and professional improvement. On third level comes sociability and friendship. This also covers seminars on team construction and workplace companionship. Then Maslow takes fourth level that depicts personal esteem, according to which employer must recognize employee’s work and performance and must award rewards and promotion accordingly.
The last but not the least, at fifth level stands self-actualization which means in other words autonomy. (David Bourassa, 2010) Organizational professionals have analyzed that function of above mentioned levels of Maslow can perform a central role in enhancing the performance of organizations, particularly in the customer service department. Moreover, motivational ability is yet another key factor in the MARS model, which shows the acknowledgment of capabilities of every individual by himself in the organization that is very significant for the profit of the organization itself.
Viewing from another angle, it is very indispensable for the managers to hire employees for suitable positions, as gifted individuals at the improper place frequently results in uselessness in the organizations. Opposite to this, individuals enjoying proper job of their inclination and aptitude, always put in successfully towards the on the whole mission of the organization. To get this observation confirmed, Wal-Mart carries out a survey or feedback method that enables the organization to appraise the understanding of its employees that guarantees quality recruitment of the employees in the organization.
Situational factor is another noteworthy constituent of the MARS model that transpires the value of accessibility of definite instruments and workspace that individual entail in accomplishing a given task. From this perspective, MARS model demonstrates that it is very significant for individuals to have requisite apparatus and paraphernalia to execute their tasks, and thus, absence of such tools results in insufficiency and mere waste of time, consequently, collapse of the organization. If historically viewed, Wal-Mart has been enjoying a significant place in the business market since the early 60s.
Especially, a vision of the Sam Walton that in fact started to obtain major achievement in the international market from 1980s has been running on the principles of esteem, brilliance, and service. Studies have showed that such rules of ethics and honesty have enabled the organization to uphold its level of accomplishment. Although, the organization has faced up to failures in the past, nevertheless, the company has sustained to put efforts to develop its workplace atmosphere that has been one of the main reasons of its success.
In addition, recently, Wal-Mart has faced criticism on its current practices of organizational behavior and that has resulted in harmful effect on its market goodwill or reputation, and there is still an on-going debate regarding practices of controlling workers; however, it is expectation that with its set organizational rules, Wal-Mart will be capable to lessen such controversies shortly. Categorically speaking, higher employee productivity is one of the foremost consequences of the effect of organizational behavior; nevertheless, it time and again results in lessening of job satisfaction.
It is anticipation that further studies in this connection will make certain a better comprehension of the impact. References Bourassa, D. (2010). “MARS Model of Individual Behavior and Results” Ezine Articles. Retrieved on 01-04-2011 from http://ezinearticles.com/?MARS-Model-of-Individual-Behavior-and-Results&id=571834 Deborah G. Ancona, Thomas A. Kochan, Maureen Scully, John Van Maanen, D. Eleanor Westney: (2010) Managing for the Future: Organizational Behavior and Processes: South-Western College Pub, 471 Robbins P.
Stephen & Judge, A. Timothy (2007) Organizational Behavior (12th Edition) Prentice Hall, Twelfth Edition, 523 Walmart (2010): Walmart. Retrieved on 01-04-2011 from http://www.walmart.com/
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