Racial and Gender Diversity in Business - Essay Example

Best Buy’s trip to Memphis encourages racial diversity among managers and employees through immersion, encouraging them to observe the strengths and weaknesses of other managers and employees that they could use to improve their services. Learning from a wider variety of racial mixture gives managers the chance to widen their scope of observation as well especially when it comes to preferences, attitudes, and customer service desired. Seeing other people do their responsibilities in a setting where racial and gender diversity is encouraged will also benefit the managers and employees by letting them see that there is no harm in showing their true natures. That, they do not have to pretend to be somebody they are not only to impress other people, which could be limiting their ability to perform well in their workplace.

            Diversity also encourages people to work together in unity regardless of gender and race. This eventually promotes a safer and more comfortable atmosphere for customers. Such a welcoming mood increases customers visiting the place which would mean higher sales and therefore, higher bottom lines.