Management class-Trader Joe's case - Essay Example

Trader Joe’s prefers friendly, oriented employees who posses essential qualities as being ambitious and adventurous. Trader Joe’s asks its employees to enjoy smiling and have strong sense of values. The management under the guidance of Joe emphasizes on implementing the culture of product knowledge and customer involvement among the store employees. According to the company, knowledgeable and friendly crew is the critical success determining factor. As a result of these strategic implementations, Joe has been able to connect with his customers.

He encourages his employees to taste and learn well about the products. At the same time he asks his employees to interact with customers to collect their feedback on the products. Trader Joe has been able to satisfy both his employees and customers at the same time. Joe ensures that those who work for him are well paid and satisfied. The benefits for employees include medical, dental and vision insurance, company paid retirement, paid vacation and a 10% employee discount. 2. The management operations include various strategic phases such as planning, organizing, directing, and controlling.

The effective coordination of these correlated activities is a basic factor which determines the level outcomes of business performance. Planning is one of the very important managerial strategies. The focus should be on satisfying the taste of customers for choosing the natural ingredients, inspiring flavors, and minimizing the costs by purchasing directly from producers. A well effective organization of the trade is also very important. Trader Joe’s considers it important to sell the quality products at low prices and limit the stock as too many options may confuse the customers.

Joe allows employees to play vital role in determining the overall success. Joe has very good conviction regarding the production processes. He believes that production should not be in extra large quantities but to satisfy the customers. The manager well directs the process of production and trade in order to well accomplish the reputation in the market. The company demonstrates how the employees’ attitude can acquire and retain customers by cultivating product knowledge and customer involvement.

Trader Joe always tries to satisfy his employees so that their support can be ensured at all times. 3. Trader Joe’s considers human capital as a very important factor as it plays a significant role in determining the success of the company. The sale of a product depends on how well the product is demonstrated to the customers. The interaction between the employees and customers is essential so that the customers feel free enough to share their views about a product. Hence Trader Joe always analyses the range of employees’ content and tries to entertain maximum.

Joe appreciates his employees wherever necessary by putting the outcome to the source. For instance, His employees are well paid and provide medical, dental, and vision insurance. He also offers company paid retirement, paid vacation, and a 10% employee discount. 4. The company run by Joe applies its pursuit of creating value chain to every facet of its operations. The production focuses on the use of natural ingredients and inspiring flavors. Effective sale of the products is achieved by limiting the stock and selling quality products at low prices.

The employees employed are customer oriented by being ambitious and having strong sense of values. Another aspect that adds to the value chain is Joe’s knowledgeable and friendly crew. Effective flow of goods is an important factor which influences the supply chain. Beginning from the manufacturer, goods should be well transferred to the wholesaler and further to the retailer. There must be good coordination between the wholesaler and the distributor for the smooth flow of goods. All these factors are active with Trader Joe’s as its essential aspects of value chain.