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Management class-Trader Joe's case - Essay Example

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1. Trader Joe’s prefers friendly, customer oriented employees who posses essential qualities as being ambitious and adventurous. Trader Joe’s asks its employees to enjoy smiling and have strong sense of values. The management under the guidance of Joe emphasizes on implementing the culture of product knowledge and customer involvement among the store employees…
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Management class-Trader Joes case
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Management class-Trader Joe's case

Download file to see previous pages... At the same time he asks his employees to interact with customers to collect their feedback on the products. Trader Joe has been able to satisfy both his employees and customers at the same time. Joe ensures that those who work for him are well paid and satisfied. The benefits for employees include medical, dental and vision insurance, company paid retirement, paid vacation and a 10% employee discount. 2. The management operations include various strategic phases such as planning, organizing, directing, and controlling. The effective coordination of these correlated activities is a basic factor which determines the level outcomes of business performance. Planning is one of the very important managerial strategies. The focus should be on satisfying the taste of customers for choosing the natural ingredients, inspiring flavors, and minimizing the costs by purchasing directly from producers. A well effective organization of the trade is also very important. Trader Joe’s considers it important to sell the quality products at low prices and limit the stock as too many options may confuse the customers. Joe allows employees to play vital role in determining the overall success. Joe has very good conviction regarding the production processes. He believes that production should not be in extra large quantities but to satisfy the customers. ...Download file to see next pagesRead More
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