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Customer’s Name: Date: 1. Write a minimum 150 words at a college level, using correct grammar, and complete sentences: Times have changed, and the corporate sector has transformed drastically over the past few years. I recently came across an article in a financial magazine about corporate responsibility, towards environment and society…
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Download file to see previous pages It came as a shock to me that, highly acclaimed market leaders are lagging far behind in terms of fulfilling social, environmental and ethical obligations, as compared to their less commercial counterparts. After going through the entire piece of work, it became evident that economic viability is not the only criteria, for being an all-rounder, but, there is a lot of difference between being big, and being good. 2.  Write a minimum 100 words at a college level, using correct grammar, and complete sentences. a. How to handle phone customer complaints non-defensively? In a call centre specifically, phone complaints are inevitable no matter how good are the products or services? All complaints must be handled in a calm and friendly manner, by listening, understanding and solving the customer’s problems and the conversation must not be allowed to erode into an argument at any time. Similarly future benefits, value enhancing deals and discount packages are also an effective remedy for resolution. b. How to use digital photos to update your Web site? Digital imaging helps attracting visitors to your website, also to improve an article or presentation; public domain images are free to use, howsoever, you want. It is recommended to download royalty-free clip art, photos, illustrations, animations, sounds, borders, icons, backgrounds. However, some of the photo libraries are right protected, and in order to avail them a royalty or fee has to be paid. A radial mapping tool can be helpful whilst downloading the images. c. How to use a particular campus system (registration, student job placement) or fill out a widely used form (financial, graduation, or internship application). Process of Registration and Job placement: Complete the application form (online or manual). Submit all documentation required. Call the Office of Admissions to determine that the paperwork you requested from other institutions has been received and that your status has been updated to fully admit. Seek information, advice, and encouragement, about your particular interests and talents. Build rapport with the campus staff, and alumni of student counseling service providers, to gain summer internships, graduate school off-campus employment or career guidance.  Attend Career Services and hands-on workshops, to gain knowledge and awareness. Internet research Choosing and applying to graduate school Writing statements of purpose for graduate school and internships Resumes, cover letters and interviewing Study, travel and work abroad Internships / job search. Hiring. (Temporary or long term). 3.  Write a minimum 150 words at a college level, using correct grammar, and complete sentences. Consider an effective team you have observed or participated in.  Identify the characteristics that contributed to this team’s productivity.  Provide an example of each.  Then use concepts from this chapter to suggest at least one way the team could have improved. In the final semester of mine M.B.A, I was part of a team project for designing a product from scratch, develop a strategy for marketing and advertising, and finally put it on sale and mark its revenue and productivity. All the team members were assigned particular tasks, and we chose our team leader; specific goals were set; I was assigned the task of ...Download file to see next pagesRead More
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