Why Turnover Is a Critical Issue in Health Care Organizations - Essay Example

"Why Turnover Is a Critical Issue in Health Care Organizations" is a wonderful example of a paper on care. Nurse retention becomes successful when they believe that their assignments are equitable and doable.  Experiencing a sense of gratification and achievement at the end of a nurse’s shift and the belief that proper care was provided, improves staff satisfaction and finally retention.  Other important elements include motivating staff to exercise skills such as critical thinking when implementing proper solutions to the issues that may occur during the shifts, communicating their expectations to the nursing supervisors, and setting flexible care priorities (Dunham-Taylor and Pinczuk, 2006).

Why Turnover Is a Critical Issue in Health Care Organizations

There are major concerns about the rising turnover rates among registered nurses (RN).  This is mainly attributed to the shortage of nurses and other economic and non-economic factors.  The high turnover rates in the health care organizations influence the quality of care offered to the patients, minimizes employee morale, and adds more expenses to healthcare organizations as they sometimes have to incur recruitment, hiring, and training costs to replace lost employees (Gates and Jones, 2007).   

The Role of the Nurse Leader and Hospital Administrator in Retention

Advanced nursing roles such as clinical nurse specialists, certified registered anesthetists, and nurse practitioners play a critical role in staff nurses' retention because they improve the work environment.  For instance, experienced clinical nurse specialists have assisted in streamlining the work of nursing staff.  They function as the sources of knowledge in the modification of interventions, individualizing patient educations, and consulting on patient management and assessment (Joint Commission Resources, 2005).

Question 2:

Components of an Effective Interview

The effectiveness of an interview is dependent on several components. These components include active listening, probing, and establishing a rapport.  Active listening is an important component in an interview.  Active listening involves eye contact, not being judgemental regardless of the interviewers’ personal opinion, not interrupting, and using body language to show that one is paying attention. Questions asked should be in line with the aim of the interview and the subject’s response.  Probing involves interrogating further about the answer or the question asked by the interviewee.  A rapport should be established between the interviewer and the interviewee.  Rapport is established by stating the aim of the interview and formal introductions between the concerned parties.  Rapport levels the playing ground between the interviewer and the interviewee (Arthur, 2006).

The interview process can be made more effective by using open-ended questions such as “what makes you think you are the best candidate for this organization?”  Clarification of the questions is also important since it makes the interviewee away of what the interviewer is asking.  The interview can also be made more effective by paraphrasing and restating what the interviewee has asked or answered.  Good pacing makes the interviewee comfortable and allows him or her to think of the questions asked by the interviewer.  With good pacing, the interviewer will be able to gather much about the interviewee thus, the interviewer will be able to make a good judgment about the suitability of the candidate.

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