Free

Performance Measures - Research Paper Example

Comments (0) Cite this document
Summary
Performance Measures Course Name Instructor Date Introduction Patient satisfaction is the key outcome any hospital or health institution will always focus on. As a government the safety and health of its citizens is a primary concern and so is the need to ensure proper and quality healthcare service to the public…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.8% of users find it useful
Performance Measures
Read TextPreview

Extract of sample "Performance Measures"

Performance Measures Introduction Patient satisfaction is the key outcome any hospital or health will always focus on. As a government the safety and health of its citizens is a primary concern and so is the need to ensure proper and quality healthcare service to the public. The reason for the US government to carry out a continuous process of data collection on the process of care and patient hospital experience is to ensure that the public is satisfied with healthcare service. This is by ensuring that each hospital maintains its reputation by providing quality service and the patients at the end of it draw great benefit in the end. To ensure the government meets its goals the US government has put in place a system that uses patient’s perspective of care they receive to assess the nation’s healthcare using a survey program called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). To ensure this is the case the US government collects data on hospitals and compares it using the “Hospital Quality Initiative” which is a tool that uses a variety of methods to help in support and greater improvement in the services and quality of care that hospitals provide. Performance results After accessing the government database on hospital performance through HCAHPS, I was able to compare the data for Pneumonia care between my hospital and two other hospital in my area. I compared the effectiveness of pneumonia care on Lee Memorial Hospital and Leesburg Regional Medical Center against the hospital I work at Gulf Coast Medical Center. The results were for comparing the patients’ performance after receiving their first hospital dose of antibiotics. The next test compared results on percentage of patients that received the appropriate initial pneumonia antibiotics. The results for the first test showed that my hospital had a percentage of 89 while the other two had 96 percent. The second test showed that Gulf Coast Medical Center had 89 percent, Lee Memorial 91 percent and Leesburg 97 percent. From the results and comparison, it was evident that Gulf Coast Medical center needs to enforce a program that will improve the situation at the hospital on pneumonia care. I decided to design an improvement plan on pneumonia care because after going through other care plans and compared the results of the three hospitals such as the general process of care I found pneumonia care at Gulf Coast Medical Center to be lowest. Improvement plan Following the above results, I decided to come up with an improvement plan that would see the Hospital’s pneumonia care performance go up. The plan’s basic idea is to improve the antibiotic timing and selection process on the patients’ first dose (Dean & Bateman, 2004). The plan involves reducing the frequent delay in carrying out blood cultures and confusion that arises when administering antibiotics. This will be solved by moving the blood culture process from the phlebotomists section to the emergency room nurses. These nurses are responsible for the administration of antibiotics they are therefore in a better position to control the two interventions (Gross, Patriaco, & McGuire, 2002). That is providing accurate results and supplementing the results with the proper antibiotics. If the necessity occurs, the nurses can contact the phlebotomist who is devoted to the emergency room when instant need occurs. Additionally the plan will develop a system that will ensure there is a hold on antibiotic orders that are to be administered to pneumonia patients until documentation of blood cultures in the emergency room is done. The final policy in the plan will be to allow nurses to administer the necessary vaccinations as long as certain criteria are met without seeking the order from a physician. Timeline for implementation The timeline for implementation of this program before it is evaluated should be from April giving it enough time between now and April 1 2013 for the hospital management and my colleagues to analyze and be convinced of its success rate. The program if successful at the time of evaluation, which will be after three months then it, will be adopted and used as a hospital procedure. If no improvement results are noticed then necessary measures will take effect whether to abandon or improve it and re-implement after fixing the areas that need adjustment. Measurement of results From time of implementation, July 1 2013, which will be exactly three months the hospital will carry out an evaluation of the hospital performance, compared to its previous performance before implementation. This will be done internally to assess the performance also data from government HCAHPS department will also be used to value the hospital performance against its counterparts in the region. The results will determine whether the program should be incorporated into the hospital system or if it should be rejected. Conclusion I am confident that this program is going to work and in the long run there will be a great improvement of pneumonia patients care at Gulf Coast Medical center. The program has worked before in various hospitals including Holland hospital, which introduced it, and I am going to share this insight with the management, which I hope will improve their chances of accepting the plan (Lashbrook, 2009). References Dean, N., & Bateman, K. (2004). Local Guidelines for Community-acquired Pneumonia: Development, Implementation, and Outcome Studies. Infect Dis Clin North, 975-991. Gross, P. A., Patriaco, D., & McGuire, K. (2002). A nurse practitioner intrventions model to maximize efficient use of telemetry resources. Journal for Quality Improvement, 566-573. Lashbrook, A. (2009, October 3). Holland Hospital: Improving Pneumonia Care by Hardwiring Process Enhancements. The Comonwealth Fund, pp. 1-10. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Performance Measures Research Paper Example | Topics and Well Written Essays - 750 words”, n.d.)
Performance Measures Research Paper Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/nursing/1470818-performance-measures
(Performance Measures Research Paper Example | Topics and Well Written Essays - 750 Words)
Performance Measures Research Paper Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/nursing/1470818-performance-measures.
“Performance Measures Research Paper Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/nursing/1470818-performance-measures.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Performance Measures

Ethics and Performance Measures

...? Ethics and Performance Measures Introduction In a company, ethics and performance measures are important because they dictate the direction in which the company takes. Everything that happens in the company needs to be accounted for because it shows how it is responsible in taking the company forwards (Shell, 2009). The top management in the company should bank the efforts in determining that the company runs on an integrated team work which should not be let to fall. The ethics of the employees help the focus of the company to be achieved, because when employees have their focus in employing the laid strategies in the company affairs, the goals set by the strategists...
7 Pages(1750 words)Research Paper

Levers of Control, Balanced Scorecard 1, Non-Financial Performance Measures

...? Summary The article “Coming up short on non-financial performance measurement” by Christopher D. Ittner and David F. Larcker is about use of nonfinancial performance measures which reflect a realm of intangible value, are handy for managers, employees and investors for achieving their goals and ultimately affect financial results of the organization. The purpose of the article is to highlight the importance of effectively using nonfinancial performance measures, revealing the mistakes that companies make when measuring nonfinancial performance and introducing and highlighting the effective practices for...
4 Pages(1000 words)Article

Average Costs and Variable Costs as Performance Measures

...? Accounting Average Costs and Variable Costs as Performance Measures According to Pride, Hughes and Kapoor , Cost Accounting involves such processes as the collection, analysis, summary, and evaluation of certain courses of action in order to offer invaluable advice to the management on the best way to act regarding cost efficiency versus capability. Through cost accounting, the management can understand the management needs and in this regard control the current operations as they plan. Normally, in every accounting environment be it within an organization or the government institutions, there are costs of production that include the fixed and the variable costs (Drury, 2008). While fixed costs do not...
3 Pages(750 words)Essay

MBA in Supply Chain Management: module - Change and performance measures

...of unаuthorіzed copіes of theіr desіgns. Іndeed mаny OEM compаnіes engаged іn developіng electronіc product models hаve аlso іnіtіаted projects to protect theіr models аgаіnst unаuthorіzed use. To іllustrаte the effectіveness of decentrаlіzed procurement І wіll use the exаmple of computer compаny Compаq thаt redesіgned theіr PCs to mаke modulаr аssembly of certаіn feаtures possіble, іnsteаd of аssemblіng аll PCs аt the plаnt locаtіons. They hаve, therefore formed аssemble components bаse thаt іs specіаlіzed to customer demаnd through modulаr аssembly performed by dіstrіbutors geogrаphіcаlly closer to customers. Thіs chаnge hаs enhаnced theіr responsіveness to locаl mаrket аnd sіgnіfіcаntly іmproved theіr customer...
18 Pages(4500 words)Essay

Practice Determinants and Outcomes of Multiple Performance Measures

...Curtin Business School Practice, Determinants and Outcomes of Multiple Performance Measures – An Exploratory Study in Hong Kong and Shanghai By CHEN Mau Wai, William This thesis is presented as part of the requirements for the degree of Doctor of Business Administration of Curtin University of Technology January 2006 TABLE OF CONTENTS Table of Contents List of Tables Acknowledgement Abstract Chapter 1 Introduction 1 1.1 Introduction 1 1.2 Objectives 1 1.3 Significance of the study 3 1.4 Organization of the study 3 Chapter 2 Literature Review on Performance Measurement Survey 4 2.1 Business...
80 Pages(20000 words)Essay

Performance Measures

...Verizon - Performance Measurement Document Table of Contents Executive Summary Introduction 2 Approach to Monitoring and Log Analysis Measure Background 3 Role and Responsibilities 3.1 Chief Information Officer 3.2 Senior Information Security Officer 3.3 Program Information Security Officer 4 Legislative and Strategic Drivers 5 Measures Development Process 6 Information Security Measurement Implementation APPENDIX: References Executive Summary The organization has to change its approach regarding controlling of information security breaches within its information system. It has to rely more on other defenses like monitoring processes and log analysis...
2 Pages(500 words)Assignment

Developing Performance Measures for Immunization Registries

...Developing Performance Measures for Immunization Registries The article, ‘Developing Performance Measures for Immunization Registries’ by Saarlas et al. (2008) is a study conducted by Public Health Informatics Institute to strengthen health information system. The institute is part of Task Force for Global Health, which is a non profit organization. Its major aim is to use information technology in the area of public health for improving and improvising healthcare delivery system. In the era of technology, it is imperative that public health policies and public health system must exploit the potential of information technology to attain their long term and short term...
3 Pages(750 words)Essay

Performance Measures

...Performance Measures Psychosocial issues in any healthcare practice are important to observe and understand. Different fields in Medicare have various characteristics through which they view the issues. In the 21st century, developments have been made enabling faster resolution of the problems in the field. Forensic mental health is one of the major fields that focus on psychosocial issues from the fact that the brain is involved and it is the brain that controls all the activities from decisions that people make on a daily basis. It is important to go through the various aspects in the field in an effort to understand it even more. Forensic Psychology is understood as a mixture of both psychology of the...
3 Pages(750 words)Research Paper

W3 Dis Potential Performance Measures

...Potential Performance Measures al Affiliation Potential Performance Measures To assist in gauging the performance of any endeavor, there must be a standard that has been set which becomes the basis of defining how one performed within a given time frame. In terms of organizational performance measures, Niven (2010) disclosed that the performance measures include financial, customer, internal processes, as well as employee learning and growth as the means of gauging how well the organization was able to achieve the identified mission and vision statements. For Global...
1 Pages(250 words)Essay

Performance Measures

...Performance Measures Investment centers have varied performance measurements. One of them is the return on investment, ROI. This most common type of performance measure considers both the operating income and the invested assets to give the income earned into an account as documented by Needles, Powers and Crosson (2014). Higher ROI means that the investment center utilized a small portion of the invested assets to generate greater operating income as opposed to lower ROI which would mean that more invested assets were used to generate a similar or lower operating income. Despite encouraging a comparison of income generated to assets...
1 Pages(250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Performance Measures for FREE!

Contact Us