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Performance Measures - Research Paper Example

To ensure the government meets its goals the US government has put in place a system that uses patient’s perspective of care they receive to assess the nation’s healthcare using a survey program called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). To ensure this is the case the US government collects data on hospitals and compares it using the “Hospital Quality Initiative” which is a tool that uses a variety of methods to help in support and greater improvement in the services and quality of care that hospitals provide. Performance results After accessing the government database on hospital performance through HCAHPS, I was able to compare the data for Pneumonia care between my hospital and two other hospital in my area. I compared the effectiveness of pneumonia care on Lee Memorial Hospital and Leesburg Regional Medical Center against the hospital I work at Gulf Coast Medical Center. The results were for comparing the patients’ performance after receiving their first hospital dose of antibiotics. The next test compared results on percentage of patients that received the appropriate initial pneumonia antibiotics. The results for the first test showed that my hospital had a percentage of 89 while the other two had 96 percent. The second test showed that Gulf Coast Medical Center had 89 percent, Lee Memorial 91 percent and Leesburg 97 percent. From the results and comparison, it was evident that Gulf Coast Medical center needs to enforce a program that will improve

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the situation at the hospital on pneumonia care. I decided to design an improvement plan on pneumonia care because after going through other care plans and compared the results of the three hospitals such as the general process of care I found pneumonia care at Gulf Coast Medical Center to be lowest. Improvement plan Following the above results, I decided to come up with an improvement plan that would see the Hospital’s pneumonia care performance go up. The plan’s basic idea is to improve the antibiotic timing and selection process on the patients’ first dose (Dean & Bateman, 2004). The plan involves reducing the frequent delay in carrying out blood cultures and confusion that arises when administering antibiotics. This will be solved by moving the blood culture process from the phlebotomists section to the emergency room nurses. These nurses are responsible for the administration of antibiotics they are therefore in a better position to control the two interventions (Gross, Patriaco, & McGuire, 2002). That is providing accurate results and supplementing the results with the proper antibiotics. If the necessity occurs, the nurses can contact the phlebotomist who is devoted to the emergency room when instant need occurs. Additionally the plan will develop a system that will ensure there is a hold on antibiotic orders that are to be administered to pneumonia patients until documentation of blood cultures in the emergency room is done. The final policy in the plan will be to allow nurses to administer the necessary vaccinations as long as certain criteria are met without seeking the order from a physician. Timeline for implementation The timeline for implementation of this program before it is evaluated should be from April giving it enough time between now and April 1 2013 for the hospital management and my colleagues to analyze and


Performance Measures Course Name Instructor Date Introduction Patient satisfaction is the key outcome any hospital or health institution will always focus on. As a government the safety and health of its citizens is a primary concern and so is the need to ensure proper and quality healthcare service to the public…
Performance Measures
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