Hourly Rounding: A strategy to improve patient satisfaction scores - Research Paper Example

Comments (0) Cite this document
Summary
In the light of their frequent interaction with patients, the role played by nurses is an important avenue to explore for determining whether changes in the methods by which they go about playing their roles can be a source of increased patient satisfaction…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.7% of users find it useful
Hourly Rounding: A strategy to improve patient satisfaction scores
Read TextPreview

Extract of sample "Hourly Rounding: A strategy to improve patient satisfaction scores"

Download file to see previous pages From the perspective of a health care institution patient satisfaction is of critical importance. In addition to providing repute for the health care institution, the very existence of the health care institution depends on patient satisfaction. A past record of high levels of patient satisfaction is responsible for patients seeking health care services from the same health care institution. Dissatisfaction among patients would lead them to seeking their health care requirements from other health care institutions, where they believe they would derive better satisfaction of services provided. Word of mouth spreading of satisfaction would only lead to other patents seeking health care services from the institution. These aspects need to be looked upon from the growing demand of excellence in services received by health care service users. This only reinforces the need for health care service institutions to bring about changes in their approaches to provide services that meet the parameters of excellence form the consumers’ perspective. However, to achieve such an objective, it is necessary to discover the best means for achieving it (Grove, 2008). Hourly rounding originated in England, where such rounding by nurses is termed as patient comfort rounds. Hourly rounding by nurses follows a predetermined protocol, which is based on the four Ps of pain, personal needs, positioning and placement of patient care. During hourly rounding nurses in addition to providing care based on the 4Ps also look into issues of changing of dressings or giving medications and patient education. Hourly rounding is the basis of compassionate care and strengthening of the nurse patient relationship, wherein the key factor is the increase in anticipation of patient needs and providing the required attention for it (Charmel, Frameton, & Plantree, 2009). Hourly rounding by nurses has been recommended as a means to the objective of enhanced patient satisfaction. However, though the current literature on the effects of hourly rounding on patient satisfaction remains incomplete. Therefore any effort in adding to the body of knowledge on the benefits of nurses hourly rounding on patients will only assist in providing better evidence for its use in increasing patient satisfaction levels (Tea, Ellison & Feghall, 2008). The Studor Study Group, 2007, recommends the use of nurses hourly rounding as an approach to raise the level of patient satisfaction based on the experiences of increased patient satisfaction levels since introducing nurses hourly rounding at the Sacred Heart Hospital, Pensacola, FLA, since 2006. Theorist Jean Watson, 2005, lays the down the basis for nurses hourly rounding becoming useful in increasing patient satisfaction levels through the concept that care and love are strong, yet mysterious forces in nature. In this concept love and care for others has a strong interrelationship with spiritual inspiration for caring of the self. Caring at the individual level expands into the social level. Extrapolating this concept into the environment of the health care institutions involves incorporation of the care and love sciences into the clinical practices of the health care professionals, such that an environment for healing and rehabilitation results (Watson, 2005). McLaughlin and Bulla, 2010, suggest that hourly rounding not only offers benefits for patients in ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Hourly Rounding: A strategy to improve patient satisfaction scores Research Paper”, n.d.)
Retrieved de https://studentshare.org/nursing/1392107-hourly-rounding-a-strategy-to-improve-patient-satisfaction-scores
(Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores Research Paper)
https://studentshare.org/nursing/1392107-hourly-rounding-a-strategy-to-improve-patient-satisfaction-scores.
“Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores Research Paper”, n.d. https://studentshare.org/nursing/1392107-hourly-rounding-a-strategy-to-improve-patient-satisfaction-scores.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Hourly Rounding: A strategy to improve patient satisfaction scores

Hourly rounding: a strategy to improve patient satisfaction scores

...? Hourly Rounding: A strategy to Improve Patient Satisfaction Scores Hourly Rounding: A strategy to Improve Patient Satisfaction Scores The patient-clinician relationship is the vital element of primary health care. Recent advancements in the health care system and the delivery of service tend to limit the continuity of care. Hourly rounding is anticipated to be a potential strategy to improve patient...
4 Pages(1000 words)Research Paper

Hourly Rounding: A Strategy to Improve Patient Satisfaction

...?HEADING: Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores School: Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores 1. Describe your research purpose and background The purpose of this research is to test the effectiveness of hourly rounding to promote improving patient satisfaction scores among hospitalized patients. One of the most important factors...
10 Pages(2500 words)Research Paper

Patient Hourly Rounding

...to Improve Patient Satisfaction Scores.’ MEDSURG Nursing, 19(3): 188-192. Gardner, G., Woollett, K., Daly, N. & Richardson, B. (2009). Measuring the effect of patient comfort rounds on practice environment and patient satisfaction: A pilot study. International Journal of Nursing Practice, 15, 287-293. Grove, J. C. (2008). Staff Interventions to Improve Patient Satisfaction. Ann Arbor, MI: ProQuest LLC. McCartney, P. R. (2009). Hourly Rounds: An Evidence-based Practice. MCN, September/October 2009, p.327. Meade, M. C....
5 Pages(1250 words)Term Paper

Hourly Rounding in the ED by Staff

...portion of their time (Melnyk & Fineout, 2010). Professional nurses on the staff were also eager to take part in the pilot project since it would greatly improve the quality of health care that they could deliver in the Emergency department. Another facilitator was in the form of team work between the nurses and the techs. The Hospital’s head doctor was also very supportive of the project. The Manager’s daily rounding was a positive affirmation of hourly rounding’s importance as a patient intervention to the ED nursing and tech staff. The pilot project’s outcomes were encouraging and showed its workability (Melnyk & Fineout, 2010). When the...
4 Pages(1000 words)Research Paper

Hourly rounding

...timely shifts. References Bourgault, A., King, M. M., Hart, P., Campbell, M., & Swartz, S. (2008). Circle of excellence. Nursing Management, 39(11), 18. Castledine, G. (2002). Patient comfort rounds: A new initiative in nursing. British Journal of Nursing, 11(6), 407. Dutton, R. (2003). Daily multidisciplinary rounds shorten length of stay for trauma patients. Journal of Trauma, 55(5), 913-919. Ford, B. M. (2010). Hourly Rounding: A strategy to improve patient satisfaction scores. Medsurg Nursing, 19(3), 188-191. Halm, M. (2003). Interdisciplinary...
3 Pages(750 words)Essay

Patient Satisfaction

...that TCM and acupuncture are being increasingly used as a complementary management strategy for many hitherto difficult to cure diseases in unison with Western Medicine. This researcher is convinced that more research in such areas will help practitioners to improve their services and obtain a better understanding of their patients' and marketplace's needs. This, in turn, will improve their business and make them more successful. Aim The purpose of this proposed research is to add to the current knowledge and understanding about the relationship between the TCM practitioner or acupuncturist and the patient in order to improve the...
11 Pages(2750 words)Essay

Will hourly hourly rounds decrease patient falls

...to reduce the number of patient falls” (RN & Aocns, n.d., p. 1). Studies conducted in different hospitals like the Saint Joseph Regional Medical center in Plymouth reveal that the concept of hourly rounds introduced in the hospital has reduced the number of patient falls by a large number. The study also advocates that hourly patient rounding should be done in a consistent manner so that the 4 Ps are addressed accordingly and falls can be reduced. Evidence also suggests that “A decrease in patient falls were found when rounding occurred each hour, compared to every two hours” (Nurses...
2 Pages(500 words)Research Paper

Hourly rounding

...directions (Kaminski, 2011, p.1). Through the unfreeze concept of the change theory, the staff will go through preparation for change; thus, accept the need for change (Kaminski, 2011, p.1). The author argues that unfreeze concept then leads to change among the stakeholders; hence, the refreeze stage (Kaminski, 2011, p.1). The execution of the hourly rounding plan is created in a way that sees to the implementation of the change theory through improving on the aspects that enhance patient contentment and also to transform the ideals and culture of the hospital. This theory will also be functional in forecasting on delivery of care and assessing the phases involved in...
2 Pages(500 words)Essay

The importance of bedside report to improve patient satisfaction scores

...based on finding the relationship between bedside using handovers in improving patient satisfaction scores. E - Results of Original Search Strategy The results of the original search strategy were very good as it helped me find the required number of articles relevant with my subject area. I used Google Scholar to find the sources. I typed three to four key words to refine my research. For example, I used ‘Bedside Nursing’ and ‘Patient Satisfaction’ as two main key words to retrieve the articles that I needed for this research. Next, I customized the publication years search for the research articles...
20 Pages(5000 words)Annotated Bibliography

Patient satisfaction

...of quality health care to patients, treating them with courtesy as well as respect and making the health services affordable to the patients. The questions to be used in the process should thus focus on the three issues namely quality, interpersonal and accessibility. The question should be brief with careful wording so as to ensure that they are not biased, vague or enclosed. There is need to use a consistent scale while developing the questions such as likert scale, 10-point scale or the four point scale. The use of scale assists in the ensuring accuracy and precision in the determination of the satisfaction level of the patient. Anonymity should be highly emphasized...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Hourly Rounding: A strategy to improve patient satisfaction scores for FREE!

Contact Us