Importance of communication in CT scan unit - Essay Example

Communication helps patients ask questions and gives CT technologists the platform to explain the procedure to them and their families while it enables the CT technologists make informed decisions alongside physicians and other medical professionals. Therefore, with the importance of communication in the CT scan unit not in question, this paper will discuss the methods of communication the CT technologists use. The CT scan unit is a formal working environment but the nature of interactions that take place there necessitate more than formal communication methods (Acuff, Bradley & Osborne, 2014).

However, the most prominent methods used include written communication such letters, email and memos; oral communication such formal briefings and phone calls; online communications; scientific communication; and face-to-face communication, which entails the largest portion informal communication. All these have a common objective to communicate needs in a timely manner and remain clear, avoid repetitions, be concise and, most importantly, minimize anxiety and trauma. This type of communication remains the most prominent in the formal setup.

Its significance is more emphasized in communications because CT technologists and their colleagues, physicians and medical professionals. One of the primary responsibilities of CT technologists is receiving and responding to orders from physicians as well as departmental protocols, and email and internal memos serve this function effectively. For example, email will enable CT technologists to exchange information and pass and receive messages between themselves and their team members without any of them leaving their work stations.

Although the CT technologist will have an interpersonal form of communication with the patient, written communication prior to the procedure will prepare both patients and their families for what is coming (Beukelman & Ray, 2010). Written communications,