Manager of a Bank - Essay Example

Management of a bank falls within the wider scope of management and requires managerial qualifications. The position’s basic academic qualifications vary across banks. While some banks prefer people with Masters's Degrees in Business Administration or postgraduate diplomas in business management, others recruit individuals with Bachelor's degrees. Qualified accountants under Chartered Accountancy can also fill the position of a bank manager. Similarly, a Master's degree in Economics is an entry qualification into the career position. While possession of any of these qualifications establishes an opportunity to be employed by a bank as its manager, a combination of two or more, and even possession of other academic qualifications in addition to these, adds a competitive advantage to an individual for consideration into the position of a bank manager.

Such qualifications are necessary for meeting the scope of work in the banking sector, which defines the roles and responsibilities of a bank manager. The manager has a general responsibility of overseeing operations in his or her branch or sets of branches and includes exercising control over branch employees and processes. The manager is for example responsible for marketing his branch and the branch’s offered products. He, concerning this role, ensures the development of strategies for understanding customer behavior and influencing such behavior toward higher demand for the organization’s product. He is also responsible for meeting customers’ expectations and resolving any emergent problems from customers. This is achieved through two initiatives. Ensuring that customers’ utility through offered products is achieved by initiating market research to determine products that can meet customers’ changing needs. He also approves market research findings for implementation towards the delivery of newly developed products and practices. The manager also listens to customers’ complaints against his branch’s employees or products and generates resolutions to raised problems. Other responsibilities of the position include overall supervision of human resources within the manager’s scope of duty, monitoring and evaluating the branch’s performance levels, and preparing and submitting reports to the bank’s head office.

To administer the position’s roles and responsibilities effectively, a bank manager needs to have several skills and established experience. Managerial experience, especially within the scope of a financial institution is necessary. The manager also needs communication skills to facilitate interactions with, and management of employees, processes, and customers. Leadership potentials as well as the capacity to motivate employees towards achieving set objectives are also essential. Other instrumental skills include marketing skills, the ability to focus on objectives and integrity.

My career dream is to become a bank manager. The scope of the position involves the management of bank processes, employees, and customers. A person needs to have at least a bachelor’s degree and personal and interpersonal skills to qualify for the position. The manager’s roles include supervision of development and implementation of strategies to ensure the objectives of the manager’s branch. The manager also reports to the head office and requires specialized skills for meeting the position’s roles.