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For better understanding the purpose of operations management and its relationship with organizational strategy, it is important to look at a case study. An operations and logistics management case study of Domino’s Pizza in India will clearly explain the relationship between strategy and operations management.
As the tagline of Dominos explains, the vision of Dominos Pizza is to become the pizza delivery experts. Dominos Pizza was called Dominick’s Pizza in the initial years when it was owned and operated as a small pizza shop by Dominick De Varti. It was bought by Thomas S Monaghan and James S Monaghan in the year 1960. From 1961 onwards it was owned and operated by Thomas when James sold his entire share to Thomas. In was later on renamed as Dominos Pizza and adopted a mass expansion strategy ever since. “Dominos philosophy rested on two principles – limited menu and delivering hot and fresh pizzas within half-an-hour.” (ICMR, 2010) Dominos entered the Indian market in the late 90’s when the market was just beginning to adapt to the fast food culture. The management saw an immense potential in the Indian market and had formulated a mass expansion plans in the country. This case study will give a clear insight into the strategic choices used by Dominos for managing its Indian operation.
“An operation is transforming process converting a set of resources (INPUTS) into services and goods (OUTPUTS).” (Jpcmedia, 2010) For Dominos, the operations begin from the stage when it orders the raw materials like wheat, vegetable and other ingredients. As Dominos is in the food industry it is of utmost importance that the quality of the product should be given higher attention from the very beginning. The next operational challenge for the company is distribution of the processed raw materials to the different stores. Next is the step where customers are involved. That is, taking orders from the customers. Customers order pizza over the
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Operations management purveys are tactical, strategic and operational levels (Mahadevan 2010). Operations management in an organization involves the following. Goods and service design Goods and service design involves development of goods and services that satisfy the preference and taste of the consumers.
This report discusses the role of ICT for logistics and transport services industry. Information and communication technology can have a significant influence on the mobility of goods and people. Without a doubt, ICT is a significant facilitator of change in organizational and social practices, therefore influencing the demand for transport in temporal and spatial terms.
ustry: 20 Part 1: Operation Management: 20 Part 2: Electric Power Industry and Operations Management: 22 Operations Management in Business Organization: CASE STUDY of General Electric Company: 26 Chapter 1: About General Electric Company: 26 Part 1: The Company’s Businesses, Products, and Services: 27 Part 2: Mission and Vision of the Company: 27 Part 3: Organizational Goals of General Electric Company: 28 Part 4: Profits and Achievements of General Electric Over the Years: 29 Chapter 2: Current Operations Management of the company: 30 Part 1: Use of Plant Applications Production Management: 33 Part 2: Operations Management Leadership Program: 34 Part 3: Operational Capabilities in Technolo
The aspects of the operational fields such as location planning, capacity planning and the quality control are determined which would be of relevance for the printing company to succeed. From the analysis it has been observed that the business would be located in Madinat Zayed, the capital city of Al Gharbia in the UAE.
It will be vital to mention that effective operational functions depend upon collective performance of various organisational departments. In this regard, a few of the departments present within diverse organisations generally include human resource (HR) department, financial department, operations department and marketing department.
This set of activity is normally recurrent and highly sophisticated and therefore most organizations normally have their unique supply chains. ‘A Bloody Story’ informs us of the supply chain that is embraced by the New Zealand Blood
Demand for hotel services could therefore be relatively high based on the various sporting activities and other attractions for visitors to this region. The organisation must however, undertake intensive market research to establish the
ompasses the responsibility of the business operations being as efficient as possible so that minimum resources are utilized in order to meet the requirements of the customers. Operation management is concerned with controlling and executing the process through which inputs in