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Q5 - Essay Example

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IS planning is the most significant step that determines the success of organizations in the application of IT to improve efficiency and productivity. Flaws in the planning process lead to Information Systems that lower the organization’s capacity to meet deadlines. This is…
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Download file to see previous pages... Poorly planned information systems also increase the costs of operation or else the customer requirements may not been met. This leads to dissatisfaction among clients and hence the organization can not maintain competitiveness in the market. Moreover, poor planning also leads to the existence of information systems in the organization that are not in use, not because they are spoiled but because the organization does not need them (Benaroch, 2002).
Poor planning leads to failure especially when the organization does not have effective mechanisms for maintenance and supporting the information systems. Without the appropriate plans, the organization might not be capable of maintaining adequate support for consistent working with the system. It might result in to losses and misunderstanding among the MIS staff and the general organizational managers since blameworthiness is usually placed on those involved in the application of information systems rather than the planners. For example, the employees in charge of the control room are blamed for the poor performance of the information systems especially since they interact directly with the clients whose dissatisfaction is often attributed to incompetence among these staff. Such blames are mistaken and are all as a result of poor planning (Tipon et. Al 2001)
The choice of the source of decision support systems in an organization is significant to their effectiveness in enhancing organizational performance. The pros of purchasing the DSS from vendors are many. First, the cost of purchasing the DSS is far much lower than in-house development especially due to the fact that the organization does not have to employ experts to develop the systems. The costs that could otherwise be incurred in the organization for developing the systems can be used for other purposes in the organization. On the other hand, outsourcing presents the organization with a wide range of DSS developers applying various technologies, which ...Download file to see next pagesRead More
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