E-Business Service Business to Business Service Provider - Essay Example

Need of ever doing business face-to-face. Such liberty has developed various models within the business such as B2B. B2C, C2B. G2B etc. There are basically three types of e-business, 1-to buy and sell goods, 2-inter and intra organization information exchange, and 3-customer service.

The website: Beware is a B2B service provider with a portal for suppliers and consumers. The suppliers could list their products and other businesses and governments can purchase them through beware portal website. Beware vision is to become a leading business B2b service provider and change the way business is done in the Middle East. The website currently has 60,000 trading partners with 50,000 online auctions worth over $2.5 billion. The customer base includes governments, large businesses, trading companies, etc. The company deals in several countries of the Middle East with a franchise approach. The company has good future forecasting and is expected to raise the number of member, it also has several quality and branding awards. The products transacted on site are from oil and gas to the FMCG industry.

The website deals like any other portal providing facilities such as contacting customers, catalogues, and auto extend auctions etc. Bewari also provides training for online procurement and procurement consulting. The company is now working with the government on creating an online directory of all the companies in the region. The future plans include starting up a business to consumer website; however it is far from implementation. The website is powered by oracle which provides safe and reliable trading software.
Achievement: The website has been very effective throughout the region and its major achievement include :

• Regional w & E saving 48% over stationary costs
• Airlines saving 2.5 million on fire fighting equipment
• Police saving 14% on equipments.

It helped save reduced procumbent cycle times to government workshops, airlines, and regional electricity and construction companies. The extended market reach helped small IT products supplier reach the government and large companies overcome poor responsiveness.

Challenges: Despite all the good things about the website, the company is facing some management issues which are listed below,
• Absence of system to share information and learning across the organization.
• Uncertainty regarding sustainable growth, as figures are not consistent and vary from very high to low.
• Buyers resistance to change for replacing traditional systems.
• Creating trust regarding the security and privacy of the website.
• Increasing awareness regarding laws and regulations behind the transactions
• Increasing awareness and use of the internet among suppliers and buyers
• Pressure from stakeholders to improve performance

Task of Student: The above scenario is presented in a summarized form, the task of the student is to identify and suggest changes in the following areas,
• SWOT and Porter’s five forces model
• Sustainable performance
• Strategy related to emerging B2b
• Change management
• Trust development
• Laws of online transaction
• Future of e-commerce Read More