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To understand the problem being faced by Lael Matthews, one must first understand the phenomenon usually called ‘Glass ceiling’ in management terminology. It’s a metaphorical terminology, but for most women and minorities this is a nightmare. This terminology is usually…
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Download file to see previous pages In her present job Lael Mathews faces this glass ceiling, people higher up the hierarchy are trying to interfere with her job. She must promote one of three managers, and all of her choices have disadvantages and advantages. She must decide from Liz, Roy, or Quang. Although she has a soft spot for Liz and knows that Liz can really use the money provided by the promotion but also knows that being a single mother she can not show full commitment and an above average performance. Promoting Liz will however bring positive PR to the company as she is an African American. Lael’s boss is also favoring Liz for the job. The other choice Roy although old, has been up for a promotion for a long time, and many employees think that he deserves it. Further more a senior manager had made a personal request for his promotion. The final candidate for the job is Quang. She is an intensive hardworking Asian. Always among the top students of her class she has provided the company with record performances in the past. Moreover she is engaged to an upper management person’s son, who is intent on getting her promoted. Narrowing it down, the problem that Lael faces is:
As Lael is a woman she is pressurized by everyone with power. The main reason upper management employees keep pushing her for their respective favorites in case of this promotion, is because they all think they can bend her according to their will, as she is a woman. If she goes against their will, they can do great harm to her career in the future. The greatest threat can be from her supervisor who wants Liz to be promoted. His request is though of a less personal nature as compared to the supporter of Quang. He is much more intense in his support as she is a relative to him. Lael as a human being is also effected by her personal emotions. Her association with Liz can severely impact her promotion decision. Moreover in light of the recent accident ...Download file to see next pagesRead More
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