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Job satisfaction is an essential component that determines the productivity and retention of performing employees. The last, extrinsic satisfaction is based upon the surveyed employees’ response to the survey as regards their working environment and workplace. These responses have been analyzed in this paper. This is an important aspect of ensuring that the organization provides a good workplace and an atmosphere where the employee is motivated to perform at his best. Or, negatively speaking, there are very few distractions and the workers are able to concentrate on delivering their best.
The population size of the Human Resources department is very small and is therefore not considered for the purpose of this paper. The administration department, being a staff function, operates in a different atmosphere, Information Technology (IT), the line function of this organization, is selected for detailed analysis. The IT department has a total of 100 employees of which 29 are male. The satisfaction levels in this department, based on extrinsic factors, are further studied by calculating the statistical central tendencies for extrinsic satisfaction.
The measures adopted are: The above are calculated for all the employees first and then for female and male employees separately. All data is calculated on a scale of 1 to 7 where 1 represents very poor and 7 as very good. The results are presented below: Analysis of the data above throws important light on some of the aspects of the management and environment of the IT department. All employees rate their satisfaction with the working environment on an average of 4.50-4.60, with the female employees giving a slightly higher rating.
It is the deviation that shows that while the male employees are more coherent in their opinion, the females differ more widely as to how they perceive the situation. This is also
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