Network Technology and Network Administration - Essay Example

It can be proved by unusual requests and complaints network pros have gotten from end users. So, now basic need is to generate awareness among all users so as to lessen the load on IT professionals. 3. Todd Fink, senior telecommunications administrator at Premier Bankcard in Sioux Falls, S.D., once got a request from a user looking for another coffee holder for his computer. After asking he came to know that customer understood CD ROM drive as coffee holder. Looking at above complaints and stories it can be understood that how important basic knowledge of computer and internet is for every user.

Users don't need an encyclopedic knowledge of how their computers work or how network is configured--but they may need a little technical enlightenment here and there. Organization may provide new users with any substantial training or indoctrination to help them understand IT policies and best computing practices, and that often translates into problems for support techs. One way to head off at least some of the problems is to educate users about certain key computing basics. This will save time and money of users and organization as well.

Here are some important things that are most critical for users to know, such as how to: Computer software is a compilation of structured, written instructions that are executed by the physical components of personal system. Physical components of your PC do not understand human language, so those instructions are written by highly trained computer programmers, using languages (set of commands) that your personal computer does understand. Examples of software are windows, Linux etcPhysical Parts of PC (Hardware)You use computer programs Computer programs take your commands through Keyboard or a Mouse Computer programs use the special language to communicate with CPU CPU executes what