Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Conflict within an Organization - Essay Example

Comments (0) Cite this document
An organization consists of different groups of stakeholders, each of which contributes to the organization in return for rewards. Stakeholders cooperate with one another to contribute jointly the resources an organization needs to produce goods and services…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.5% of users find it useful
Conflict within an Organization
Read TextPreview

Extract of sample "Conflict within an Organization"

Download file to see previous pages Inside and outside stakeholders, such as employees, management, and shareholders, however, competes over their share of the rewards and resources that the organization generates. To grow, change, and survive, an organization must manage both cooperation and competition among stakeholders (Gasparino & Raghavan, 2001; March, 1962). Organizational conflict is the clash that occurs when the goal-directed behavior of one group blocks or thwarts the goals of another.
Conflict can be beneficial because it can overcome organizational inertia and lead to organizational learning and change (Coser, 1956; Robbins, 1974). When conflict within an organization or conflict between an organization and elements in its environment arises, the organization and its managers must reevaluate their view of the world. Conflict between different managers or between different stakeholder groups can improve decision-making and organizational learning by revealing new ways of looking at a problem or the false or erroneous assumptions that distort decision-making. For example, conflict at AT&T between the board of directors and top managers about the slow pace at which top managers were restructuring the company caused a radical change in managerial attitudes (Hymowitz, 2001; Bernstein et al, 2000). A new top-management team was appointed to increase the pace of change and to overcome AT&T's conservative approach. Similarly, conflict between divisional managers at IBM resulted in a major change in organizational focus, from a purely mainframe focus to a more consulting-oriented focus (Nugent, 2002).
Beyond a certain point, however, conflict stops being a force for good and becomes a cause of organizational decline. Innovation is, of course, more or less impossible in such a setting. An organization in trouble spends a lot of time making decisions-time that it cannot afford because it needs to adapt quickly to turn itself around. Thus, although some conflict can jolt an organization out of inertia, too much conflict can cause organizational inertia: As different groups fight for their own positions and interests, they fail to arrive at consensus, and the organization drifts along; failure to change makes the organization go from bad to worse (Amason, 1996).
At first, many organization theorists regarded conflict as wholly dysfunctional because it was believed to be the antithesis of cooperation. It was generally interpreted as a sign of a defective or an incomplete social structure. Therefore, early conflict theorists proposed that the appropriate response was the creation of structural mechanisms for dealing with issues that generate conflict. Committees, task forces, liaison roles, and many other forms of coordination were recommended for this purpose (Galbraith, 1977).
The second phase of theorizing about organizational conflict developed around American organization theorist Louis Pondy's observation that, although conflict may be unpleasant, it is an inevitable part of organizing (1967). In Pondy's view conflict may still be regarded as dysfunctional, however, as a natural condition, conflict is unavoidable and should be accepted. This phase of study led to theoretical interest in the sources of conflict, and a search for understanding of its fundamental conditions. The natural view of conflict helped managers confront conflicts they could not alter ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Conflict within an Organization Essay Example | Topics and Well Written Essays - 2500 words”, n.d.)
Conflict within an Organization Essay Example | Topics and Well Written Essays - 2500 words. Retrieved from
(Conflict Within an Organization Essay Example | Topics and Well Written Essays - 2500 Words)
Conflict Within an Organization Essay Example | Topics and Well Written Essays - 2500 Words.
“Conflict Within an Organization Essay Example | Topics and Well Written Essays - 2500 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Conflict within an Organization

Communication within an Organization

.... To achieve this, teamwork should be established between doctors, nurses and other health professionals concerned with the provision of health services. Such team work entails effective communication. However, due to organizational and personality factors that bring about more issues such as the hierarchal positioning of hospital personnel, scheduling, and the management of multiple tasks, among others, communication within the organization usually suffers. This is emphasized further in multidisciplinary cases wherein health professionals from various fields work on a case. Transfer of knowledge from one professional to another may be impaired due to a host of factors. Personal Communication Human beings...
11 Pages(2750 words)Term Paper

The Conflict in the Organization

...?Conflict in the Organizations Conflict is a disagreement that exists in many organizations and between individuals due to differences in ideologies.The causes of conflict are always varied and they differ from one person to another or from one organization to the other. The objectives of this paper is to look at the different types of conflict, their causes, how to solve the conflicts, and the different levels of conflict. Summary Conflict is as a way of discordance that is instigated by the real or apparent opposition of wants, morals, and welfares between individuals...
3 Pages(750 words)Essay

Conflict within Nursing Work Environment

...desired to manage the conflict in a constructive manner, where she had an open and honest dialogue designed to share individual concerns, at the same time listening with the desire to understand the physician. The intent was to get the problem out in the open, so it can be dealt with effectively (Almost, J., 2006). Conflict as demonstrated in this incident is constructive when the differences are resolved in outcomes favourable to group cohesiveness and organizational innovation that would lead to increased performance or productivity. This is an example of interpersonal conflict that has generated within the structure and function of the organization....
8 Pages(2000 words)Essay

Crisis Within an Organization

...Crisis within an Organization Introduction Many organizations go through ups and downs. Such is the nature of financial, political, social, and economic organizations. The responsibility of resolving these issues are often left to the hands of the managers and the members of the organizations. However, the process of unraveling and resolving these issues often goes through the ethical and moral discussions between and among the members of the organization. This paper shall discuss the Toyota Crisis. It shall discuss this issue in terms of how the organization and individuals within Toyota were called...
11 Pages(2750 words)Research Paper

Working within the Organization

...Working within the Organization The cause of Antonio’s stress Antonio is feeling stressed firstly because he is newly hired, and as a team leader, the employers have great expectations from him. Failure to produce the missing data might result into a downward shift in his post and he might no longer remain a team leader. Likewise, Antonio would be deprived of all the benefits and privileges he enjoys as a team leader. Secondly, if Antonio is not able to evaluate the staff and tell the number of patients who overstayed and their reasons because of undocumented data of the latest two weeks, his first impression upon the employers would be very bad, which might affect his performance and reputation in the...
2 Pages(500 words)Case Study

Personnel and organization conflict

...The managerial staff is responsible for the performance of the company and its employees. In order to determine how well a company is performing, managers have to measure the performance in a quantifiable manner. A way to achieve this goal is by implementing performance standards. “A performance standard is a management-approved expression of the performance threshold(s), requirement(s), or expectation(s) that must be met to be appraised at a particular level of performance” (, 1998). Companies that use performance standards are able to determine which employees are performing well. Performance standards typically emphasize individual performance, but they can also be used to measure group performance. The employees... managerial...
2 Pages(500 words)Essay

Creativity within the Organization

...Running Head: Creativity within the organisation Creativity within the organisation Creativity within the organisation Harnessing creativity within the organization Harnessing creativity in the organization leads to innovation within the same organization. The task of transforming creativity in an organization lies with the managers. There are several ways through which a manager can harness creativity with the organization and they are as follows: The manager should understand the true value of his client or customer. This means that the manager should look at the...
2 Pages(500 words)Assignment

Conflict within Groups

...Conflict within Groups and Conflict within Groups Introduction The proper functioning of anyorganization is critical for its societal well-being. There is a close tie between organizational efficiency and group performance. Indeed, work groups may be viewed as the most significant foundations between the individual and the organization. As such, the effects of group conflict may communicate to people the values and behavior required for a proper functioning organization (Dovidio, Sauy and Shnabel, 2009, p. 597). In work group theory, conflict within groups is viewed as one of the various...
14 Pages(3500 words)Assignment

Conflict within Mcdonalds

...Conflict within McDonald’s al affiliation Conflict within McDonalds McDonalds is among the world’s largest fast food chains. The corporation boasts of serving over 68 million customers daily in their over 35,000 stores located in 119 countries around the world. The company was established back in the year 1948 and has undergone tremendous growth by franchising some of their stores (Gilbert, 2009). However, over the years, the company has been facing some problems that have affected its operations. Conflict within the organization is one of such issues that can affect a corporation both negatively and positively. This...
2 Pages(500 words)Essay

Power within organization

...Power within the organization Organizations today have become very dynamic, and thus various leaders apply various powers so asto manage their employees effectively. However, these power have either been used positively or negatively. Coercive Power This type of control occurs when the person in authority threatens his or her subordinates with various forms of punishment when certain tasks are not done well or not completed. The power is gotten from threatening others conveyed through fear of being demoted or losing one’s job. For example, the VP of Sales may negatively threaten sales folks so as to meet their objectives or get replaced. Referent Referent power originates from being...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Conflict within an Organization for FREE!

Contact Us