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Human Resource Learning and Development - Essay Example

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Human Resource is known as the intellectual assets of the company without whom the business cannot run. Their importance is such that they must be taken care in terms of heath, wealth, motivation and problem resolution. (Keeps, 2002)
The situation that is specifically being dealt now is that of the company where intercultural diversity is encouraged…
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Human Resource Learning and Development
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Download file to see previous pages But with time, it was seen that many international managers were facing problems in dealing with the employees, there was high turnover, low job satisfaction and the result was that many international managers were returning to their home country. What the company lacked was the fact that it needed to train its cross cultural managers so that it can manage the hotel in the way it wanted. Thus, a training session was organized, which would tell these managers how to deal with cross cultural customers in a country which is foreign for them as well. This training was done for those international managers who plan to make their careers in any of the three Middle East countries i.e. Saudi Arabia, U.A.E and Egypt. Prior to the workshop, the managers were asked interviewed as to their knowledge of the Middle East countries. The result was that they knew very little about these countries, their working style or their cultures, even though they were well aware of what their job demands of them. Moreover, the survey was also done which reinforced this point. (Lucas, 1994)
Before discussing the specificities of the training program that the international managers will go through, it is necessary to discuss the theories of training that have been presented so that this case can be fit into these theories and it can be said that the literature which has been written on the subject of training is being thoroughly considered before starting a training session of its own.
The content theories of training stresses on the vitality of such training which makes the trainee learn things based on the experience of the previous learners and the context in which they have worked. Obviously the context in which various trainees are trained is entirely different. Therefore, the context of the previous learners will not be taken into consideration. Only their knowledge and the experience that they share by the type of training they went through will be important and it will be applied to the new context of the new trainees. (Blake, 2003) The learner will be facilitated in a way which will help him relate the new knowledge being given by the knowledge that is already in his mind and then to have the process of unchanging by processing the old knowledge to become new knowledge and to be stored as such in the memory. There will even be material that the trainee can use even after the training is over and therefore, this will reinforce the learning habits which were taught in the training session and will stay with the trainee for a long time. (Keeps, 2002)
The cognitive system that is studied under the content theories of training emphasizes on three factors which should be taken into consideration when a trainee is being trained. Firstly, the individual should be equipped with long term memory about a certain subject that is, he should be able to have a perfect understanding in the long term for a particular subject, in our case, it is slicing films and dealing with films in the projection room. Secondly, the processing skills of each ...Download file to see next pagesRead More
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