CoOrdinate implementation of customer service stratergies (certificate III in sales) - Essay Example

6 Private Contractor7Architect and Private Contractors8 Company approves Interior Design and Store Lay-outMilestone 39 Interior Designer starts work10 Interior Designers ends work11 Merchandisers fix store lay-outMilestone 412 Booths/kiosks for sports and apparel finished13 The interior designer makes final touches to the store lay-out14 Company opens store to the publicMilestone 5GANNT CHART OF MAJOR TASKS TO BE DONE BY PERSONNEL IN ACQUIRING THE PRODUCTS (SPORTING GOODS, EQUIPMENT, APPAREL AND ACCESSORIES)TaskTask 1 Planning Sports Equipment Task 2 Generating and Selecting list of suppliersTask 3 Checking Quality of Merchandiseand Final ChoiceTask 4 Planning StoreLay-out forSports and ApparelTask 5 InstallationTask 6SportingGoods are placed in Display Booths Task 7 Store is open to the PublicReports & milestonesDuration of Project - months1 Store Merchandising Manager and teamMilestone 12 Merchandising Team3Merchandising Team4 Quality control Manager and team of assistantsMilestone 25 Marketing Director and Merchandising Team6 Architect, Marketing Director and Merchandising Team7 Architect and Private ContractorMilestone 38 Architect and Private Contractor9 Architect and Private Contractor10 Architect and Private Contractor11 Marketing Director and Merchandising TeamMilestone 412 Merchandising Team13 Merchandising Team14Marketing Director, Merchandising Team and ArchitectMilestone 5Identification of Project Stakeholders The project has several stakeholders.

The first group of stakeholders is the. Through special coordination with the company's high-quality suppliers, product testing demonstrations will take place on-site for our customers to appreciate. This system will allow the customer to appreciate the features of the sports equipment and accessories, and they will be able to receive detailed equipment performance information right from the manufacturers' representatives. The Shop employs sports specialists and athletes who are familiar with the various sporting goods and equipment.

The shop caters to university students and sports enthusiasts who live in the community. The shop has a strategic location as it is close to Deakin University Waterfront campus, college and high school libraries, department stores and supermarkets, cafes, restaurants, entertainment sites, city hospitals, designated sporting grounds and the beach. The project has several stakeholders. The first group of stakeholders is the end consumers consisting of the family households comprising of the parents, the teen-agers who are university students, the children and other family members who will purchase the sport equipment, apparel and accessories.

The company must provide high-quality goods at affordable prices.