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Outsourcing and offshoring - Essay Example

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The policy of Dell Inc. is to listen to customers and provide them with innovative technology and service that the customers always trusted and valued. Dell Computer Corporation was founded in the year 1984. The founder of the company was Michael Dell who is actually believed to be the longest-tenured executive to lead the company in the computer industry (Dell)…
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Outsourcing and offshoring
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The corporate headquarters of Dell Inc. is located at Round Rock, Texas. This is where the company was first started. Dell has regional headquarters in Bracknell, England, for Europe, Middle East and Africa and in Singapore to serve the Pacific Rim, including Japan, India, China, Australia and New Zealand. The company manufactures its computer systems in nine locations: Austin, Texas; Nashville, Tenn.; Winston-Salem, North Carolina; Eldorado do Sul and Hortolandia, Brazil (Americas); Limerick, Ireland (Europe, Middle East and Africa); Penang, Malaysia (Asia Pacific and Japan); Chennai, India (India) and Xiamen, China (China). Dell sells its products and services worldwide.
The company started its international activities in the year 1987 by opening a subsidiary in United Kingdom (Dell). The reason for any company to open a subsidiary in a different country is the ability of the company to capitalize on low cost labor, easy access to raw materials, low transportation costs, and avoidance of import duties. Usually, firms which aim for a high market share in international markets opt for this kind of strategy (Research). Dell Computer Corporation has got a global supply network which helps the company in its overall product quality along with lowering the costs. Though the company's principle headquarters and design centers are located at Austin, Texas, the company has managed to expand its operations worldwide. Each one of the company's establishments is specialized uniquely.
The main headquarters of the company situated in Austin, Texas deals with software development and documentation alongside handling the system development of notebooks, desktops and servers. The company has got two global lines of business namely Dell Imaging and Dell Displays. Singapore center of Dell which was started in the year 2005 is the home for both these global business lines of the company. The entire portfolio of displays along with projectors and Televisions are taken care at the Singapore center. These global lines also include Dell printers and other associated software of the company.
The company established a design center in Bangalore, India in the year 2001. The company's design center at Bangalore focuses on software development, server development, international product support, Test engineering and documentation along with enterprise solutions. In the year 200, the company established a design center in the city of Shanghai in China. This center focuses on the system development for desktops along with client system testing and other services related to notebooks and desktops. The company also started a design center in Taiwan in the year 2003 which takes care of data center solutions and notebook and server development.
Each of the design centers of the company located at various destinations specialize in different areas. Each center focuses on different activities depending upon the market in which the center is located. The manufacturing units of the company located at various parts of the world manufacture products and the sale of those products is done in those respective regions and they also re-import the products to other places depending on the need and demand.
Over the years, Dell has developed the capacity to integrate ...Download file to see next pagesRead More
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