Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory - Essay Example

Comments (0) Cite this document
In new age, organisations regard personality as being of key significance in their decision making. Neo human relations school explains that for organisations, personality is the major criteria for selection or rejection. Management, an integral part of this relationship, should take into account psychological and social needs of employees in order to manage them…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER99% of users find it useful
Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory
Read TextPreview

Extract of sample "Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory"

Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory In new age, organisations regard personality as being of key significance in their decision making. Neo human relations school explains that for organisations, personality is the major criteria for selection or rejection. Management, an integral part of this relationship, should take into account psychological and social needs of employees in order to manage them. The great contribution of the neo human relations school is that they has changed the view of organization as a static entity and proposed to give proper attention to the personnel function.
Herzberg, Maslow and McGregor developed distinct theories which help to describe organizations in connection with personality, motivation, commitment and social influences.
They explain that attention should be focused, therefore, on improving the people-organisation relationship. Management is essentially an integrating activity which permeates every facet of the operations of the organisation. The effectiveness of any work organisation is dependent upon the efficient use of resources, in particular human resources.
According to Douglas McGregor, the style of management adopted is a function of the manager's attitudes towards people, and assumptions about human nature and behaviour. He put forward two sets of suppositions - Theory X and Theory Y. The central principle of Theory X is based on direction and control through a centralised system of organisation and the exercise of authority. In contrast, the central principle of Theory Y is based on the integration of individual and organisational goals. These underlying philosophies will influence a whole range of managerial behaviours and strategies. One of the most important factors in the successful implementation of organisational change is the style of managerial behaviour. In certain situations, and with certain members of staff, it may be necessary for management to make use of hierarchical authority and to attempt to impose change through a coercive, autocratic style of behaviour. According to Theory X and Theory Y, some members may actually prefer, and respond better, to a directed and controlled style of management.
Frederick Herzberg's theory is also known as the "Hygiene theory". The main question Herzberg try to answer "What do people want from their jobs". This theory of motivation is related to job satisfaction. In particular, Herzberg's two-factor theory is essentially a theory of job satisfaction. His belief is that job enrichment should give people the opportunity to use their talents and abilities, and to exercise more self-control over the job. Inherent in the job should be a learning and growth experience. Building on from the two-factor theory, Herzberg has identified a number of factors as part of an approach to job design and job enrichment. He singles out intrinsic and extrinsic factors created to job dissatisfaction.
The great contribution of Abraham H. Maslow is the "Theory of Needs" which explains motivation of employees and helps managers to force than to work effectively. Maslow singles out five basic levels of needs: psychological (hunger, thirst), safety (protection), social (be accepted, belong to a certain group), esteem (self-confidence, achievements, respect, status, recognition), and self-actualization (realizing one's potential for continued self-development). This theory shows that needs follow in sequence and when one need is satisfied it decreases in strength and the higher need then dominates behavior. This leads to the statement that a satisfied need is not a motivator. There is a doubt whether this really applies in practice to the higher needs as it is likely that self-esteem requires continues stimulation and renewal.
Taking into account Neo human relations school of management, it is possible to say that it added "human element" to organisational theory. For manager and organization it is crucial to understanding factors and forces that motivate employees and force than to work effectively. Effective motivation process is at the heart of organization development and improved performance. Improved results will not be achieved unless workers can also feel a sense of excitement about their work which results in the motivation to perform well. Proper attention to the personnel function will help improve the efficiency of the labour force and the level of organisational performanceManagement should, therefore, endeavour to create the right balance between the interrelated elements which make up the total organisation, these into coherent patterns of activity best suited to the external environment in which the organisation is operating.
1. Howard, L. C., McKinney, J.B. Public Administration: Balancing Power and Accountability. Praeger Publishers, 1998. Read More
Cite this document
  • APA
  • MLA
(“Describe the contribution of the Neo Human Relations School of Essay”, n.d.)
Retrieved from
(Describe the Contribution of the Neo Human Relations School of Essay)
“Describe the Contribution of the Neo Human Relations School of Essay”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory

Human Resources And Organisational Development

The company undertook aggressive expansion strategy by establishing budget clothing stores in malls and purchasing chains of travel agents. The company also created the “Montague” in honor of the founder of the company. 80 percent of the income was from the grocery business. Later, Mercury Consolidated acquired Smith’s and installed new managers with the objective of out competing Allworld Foods. Mercury Consolidated had initially embarked on similar strategies in New Zealand, France and South Africa. Allworld depended on other business lines like clothing, Montagues and travel to buffer the revenues when grocery business was declining. Smith’s ne management implemented new product mix and streamlined operations. Smith’s ventured...
13 Pages(3250 words)Essay

Human relations theory

...Mainly, the Human relations theory in organization and management has been attributed to Elton Mayo. Mayo's major theoretical stand point, according to Wood (2004, p.35),is that " in the absence of an explicit understanding of the determinants of co-operative effort, rapid technological and scientific advance tends to be associated with increased social disorganization." Wood (2004, p.36) has added that "by social disorganization, Mayo means, a disruption (loosening, weakening, impoverishment etc.) in the social ties, codes and established routines." Wood (2004, p.36) has further clarified this position of Mayo by dileneating that these social ties, codes and routines are the factors that "regulates the relations of individuals to one...
8 Pages(2000 words)Essay

Management and Organisational Development Module

...Management and Organisational Development Module Summary This question pertains to a discussion of the future management and organisational strategy that Reddix can adopt to aid a successful transition to a better managed hospital. The emphasis is of course upon the role of the senior management in this regard with regard to the development of a coherent and pervasive knowledge culture.It would be worth revisiting a number of organisational difficulties ailing Reddix hospital at the present in summary to discuss the cure of such institutional ailments. Introduction The case study has pointed out that the consultants who have been hired to rehash the managerial structure of Reddix have suggested the promulgation and inception...
6 Pages(1500 words)Essay

Organisational Theory

... Performance. Cambridge: RFF Press. Dent, M., Chandler J. and Barry, J. (2004) Questioning the New Public Management. London: Ashgate Pub. Erridge, A. Fee, R. and McIlroy, J. (2001). Perspectives on Private and Public Sector Procurement. Aldershot: Gower. Flynn, N. (2002) Public Sector Management. London: Financial Times Management. Goodman, E. A., Zammuto, R. F., & Gifford, B. D. (Fall 2001). The Competing Values Framework: Understanding the Impact of Organisational Culture on the Quality of Work Life. OrganisationDevelopment Journal, 19(3), 58-68. Gibson, J.L. (1966) Organisational theory and the nature of man.' The Academy of Management Journal, 9(3), 233-245. Kearney, R.C. and Berman, E.M. (1999) Public Sector...
12 Pages(3000 words)Essay

Jung's Neo Psychodynamic Theory

...Jung’s Neo Psychodynamic Theory A. of the Condition Phobia originated from the Greek word “phobos”, which means fear ( 2000). It is a condition that manifest into an anxiety or dread of something in particular that is commonly difficult for an individual experiencing the fear to deal with ( 2000). Therapists and psychiatrists characterize phobia as an “anxiety disorder” which projects illogical fear of a certain circumstance or particular object that gives rise to relentless anxiety, which in most situations are irrational or needless (Phobia Variations Defined and Explained, n.d.). There are two main types of phobias, which are as follows: 1) specific phobia and 2) the social phobia (Phobia Variations...
10 Pages(2500 words)Essay

Neo-Human Capital Theory

...Definition of Neo-Human Capital Theory Neo-capital is an umbrella term which is used to describe the various types of value creation drivers which are embedded in orgaizational processes. Human Capital is one of them. Human Capital is defined as Stock of individual knowledge, capability, and skills that are economically usable.It is a mixture of the process of developing individual knowledge, skills, or abilities and the process of improving the relationships between various types of neo-capital. It is in organisations and businesses are important and essential asset who contribute to development and growth, in a similar way as physical assets such as machines and money.There are mainly six types of Neo-capital drivers. E.g. 1...
1 Pages(250 words)Term Paper

Organisational development and human resource management

The acquisition of other similar industries would enable them to expand their activities and reach a wider variety of customers. The developments of an organization along with the management of their human resources are vital methods in ensuring that an organization achieves its set objectives2. The organizations ability of reaching a wider market would greatly have assisted in augmenting their profitability while enabling them to carry out their activities more effectively3.
The article stipulates the main objective of Templeton Hardware as making its presence felt in the market through them becoming the retailer that leads in the provision of all al fresco items. Under the leadership of their CEO, the company goes on to acqu...
4 Pages(1000 words)Essay

Organisational Change Management: Human Resource Management, Organisational Behaviour and Tourism

This report stresses that the organization has found itself in a state, where external pressure is forcing to bring about change its existing organizational structure. The main external factor in this case was political reforms in the country, which was passed with the aim of introducing efficiency in the electricity market. Prior to this, ELEC was enjoying monopoly in the electricity market and the employees had become complacent due to excessive benefits received from the job. The changes in the external environment had triggered internal pressure within the company, mainly manifesting through changes in the vision of the management. The reforms in the electricity market were made due to the fact that existing companies had crea...
12 Pages(3000 words)Essay

Public Relations and School Administration: The Jena Six Story

The infamous Juvenile Correctional Centre for Youth is located in Jena, with the institution closing after merely 2 years of its opening. The closing of the institution was owed to prevalent brutality and racism. One of the scandals they were involved in was the choking of black juveniles during a meeting with a lawyer. The guards also paid inmates for them to wrestle and fight with each other for their entertainment and also laughed at teenagers who are trying to commit suicide inside the jails (Witt, 2007).
At one time, district boundaries lines had been drawn to establish or maintain white-non white separation. It was in the last 20 or so years that nonwhites had begun to move into several areas; Jena for one, previously p...
11 Pages(2750 words)Term Paper

Problems of Human Activities

A lion’s share of the industrial, cultural and academic leadership is made up of the baby boomers. The baby boomers also have the highest median household income in the United States of America. An undue burden is being placed by these baby boomers on their children’s economy. They are in a state of denial regarding their aging and death and thereby they do not plan for their retirement. Since there is a too rapid decline in population the immigrants help in maintaining the fertility rate and population of the country. This too leads to a plethora of problems. These immigrants sometimes do not join the mainstream of their adopted country and live in groups following their own culture and customs instead of assimilating...
7 Pages(1750 words)Term Paper

Implementing Schedule of Time Management

... according to a detailed and unbending customary standard that has been predefined (Kenneth, 1998). This is the operation of quality assurance. In conditions of the victorious organization of projects, quality assurance is quite important. Performing quality assurance is a necessary equivalence of the project management procedure (Balachandra, 1997). Throughout the development of quality assurance, the project organization group and or project administration team manager experiences the development of relating the before planned and complete quality related actions, for the reason of making certain that the present situation fits within those limits, and undertakes hard work to utilize all of the formerly designated developments in order...
6 Pages(1500 words)Coursework

Change Management

... of these, management must go out of their way to deal with organizational resistance to change because even the most carefully laid out or well intentioned changes can still meet resistance. Subsequently, an organisation’s ability to gain benefits from their change efforts is largely affected by their ability to create environments that encourage support and acceptance from other members of the organization. (Coetsee, 2003) Definition and application of resistance to change Some authors assert that resistance to change my be defined as behaviour that human beings depict when they are attempting to protect themselves from the effects of change; these effects may be real or they may be imagined depending on the situation under consideration...
10 Pages(2500 words)Coursework

Contemporary American Catholic Homiletic Theory and Practice

...Overview of Contemporary American Catholic Homiletic Theory and Practice Luke 4:16-21 The foundation moment in Christian preaching is written in Luke4:16-21, when Jesus went into the synagogue in Nazareth and stood up to read the scroll of the prophet Isaiah “and he begun by saying to them, ‘today this scripture is fulfilled in your hearing’”. (Luke 4:21) Upon the ripening of time, Jesus stood at that moment as the prophetic speaker proclaiming God’s scriptural Word, declaring the fulfillment of the prophecy in Isaiah in his person. He spoke in revelation of the fulfillment of written words to a congregation, laying down the foundation of Christian preaching that has since been the basic implement in the sustenance and propagation...
6 Pages(1500 words)Case Study

The Effect of Democracy on Chinese Development

Any country first needs to go through economic liberalization and political liberalization before finally settling into a stable democratic situation. Democracy should not at any one point be viewed as if it were socialism, but should be seen as a means of promoting economic development through accountability and protection of individual lawful rights and interests...accountability in the sense that the respective leaders are able to fight corruption, enhance social harmony, strengthen public trust and more importantly empower government institutions that are directly in touch with the people (Liu, 2008, p.1-2). Owing to the Chinese well informed and affluent society on top of having a very dynamic economy, the political change wh...
7 Pages(1750 words)Coursework

Marks and Spencer Organizational Development Process

Procurement of resources is made globally from over 2000 suppliers. More than 75000 employees are on the rolls of the company. In the retail clothing sector of the UK market, the company has a growing market share. Online business strategy is also adopted by them. (About us, 2009).

Through customer-focused production and marketing techniques, the company is aiming to attain a world-class position in the retail market field. Along with offering of highest quality products, customer servicing is also ensured by them for attaining loyal customer base. “Our brand values – quality, value, service, innovation and trust – are more important than ever. Our commitment to these values sets us apart from our comp...
7 Pages(1750 words)Case Study

Universal Declaration of Human Rights

An assessment regarding the binding nature of the provisions of the UDHR was made in this work. The UDHR was instrumental in the development of international law, specifically the International Covenant on Civil and Political Rights (ICCPR) and the International Covenant on Economic, Social and Cultural Rights (ICESCR). Furthermore, the role of ICCPR and ICESCR, which derive from the UDHR were examined. This was done by referring to case law and the opinions of various authors. It also analyzed UN Charter provisions, such as the preamble, Article 1(3), 2, 13(1), 51, 55, 56, 62(2) and 68.3

This work arrived at conclusions, by establishing the binding nature of the UDHR on the member states. The UDHR was rendered binding...
8 Pages(2000 words)Case Study

Cognitive Development in Childhood

The significance of cognitive development among children lies in the fact that the children learn, acquire and develop cognitive and social skills along with other interpersonal skills that help them grow as competent individuals.

This paper addresses the key issues of the development of cognition in children between three to five years. In this context, various theories of cognitive development are discussed briefly along with special reference to the cognitive theory of Piaget. The paper also looks carefully into the relevance of cognitive development during this age upon the development of other areas and skills of the child.

When it comes to the cognitive development of children, the name of Piaget is und...
7 Pages(1750 words)Assignment

People, Organisations and Management

Organizations and their management styles have evolved to a great extent in the service and manufacturing industry over the last century, and so have been the concepts of management and its functions. These evolutions can be traced to significant developments brought about by the industrial revolution, scientific management principles such as Taylorism and Fordism, transition of feudalistic to capitalistic approach and others in different sectors of manufacturing industries. However, the beginning of the industrial revolution was characterized by a rigid hierarchical bureaucratic way of organizing business enterprises, a style prevalent even today but only in military service organizations. Nevertheless, the manufacturing and busi...
8 Pages(2000 words)Assignment

Druckers Contribution to Management Theory and Practice

... as well as proper communication channels where there is possibility for feedback from both ends. In an organisation where there are clearly defined channels of communication, it would be easier to communicate any important information about any changes that may be effected within a short period of time. The main advantage is that communication forms the back bone of successful operations of any given organisation. Without proper communication, there would be high chances of conflict and misunderstanding hence efforts should be made to ensure that all the workers are well informed about the developments that would be taking place in an organisation. Drucker’s contribution to management theory and practise was also influenced by the fact...
10 Pages(2500 words)Assignment

Human Relations Theory

Before human relations theory, Taylorism acted as the gist of management and organizational leadership that supported the notion of financial incentives and strict procedures with defined guidelines being the criteria of effective organizational management. However, with the help of series of tests and experiments, Elton Mayo and his successors mainly Douglas McGregor and Abraham Maslow managed to provide a better insight of mechanisms through which leaders, employees and procedures are interconnected in an organization (Tompkins, 2005; Miles, 1965).
According to this approach, the human factor plays a vital role in the functioning of an organization. Hence, employees cannot be driven by incentives only and their personal an...
8 Pages(2000 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Describe the contribution of the Neo Human Relations School of Management to the Development of Organisational Theory for FREE!

Contact Us