Contact Us
Sign In / Sign Up for FREE
Go to advanced search...


Comments (0) Cite this document
In changing economic environment marked by globalization processes, the role of has been changed. In general, the emphasis behind a logistics approach is to view the movement of products, as they pass through the manufacturing process and eventually to the customer, as a total system…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.6% of users find it useful
Read TextPreview


LOGISTICS & OPERATIONS MANAGEMENT 2 In changing economic environment marked by globalization processes, the role of has been changed. In general, the emphasis behind a logistics approach is to view the movement of products, as they pass through the manufacturing process and eventually to the customer, as a total system. Thus instead of marketing, production, distribution and purchasing - all working away oblivious to the others, and each trying to optimize its individual efforts - the logistics concept suggests that it may be necessary for some or all of these areas to operate suboptimally in order that the whole system may be more effective.
There are a wide range of definitions based on main logistics functions within organizational and production processes. Taking into account business definition, "logistics is defined as a business planning framework for the management of material, service, information and capital flows. It includes the increasingly complex information, communication and control systems required in today's business environment " (Logistix Partners Oy, Helsinki, FI, 1996, cited What is logistics 2005). Another definition reflects overall purpose of logistics and states that: "Logistics means having the right thing, at the right place, at the right time" (What is logistics 2005). The latter definition is more appropriate for today's business environment because it reflects the nature of business itself and customers expectations typical for present day economics.
For many years, production inefficiencies have been criticized and scrutinized in order to increase productivity. There has been little close examination of possible savings in the area of physical distribution, now known as logistics. There is a movement towards a closer analysis of all aspects of logistics. This is particularly important where selling and distribution costs are high (Barnett, 1996). Not many companies have paid attention to the importance of the logistics effort as being a positive factor in contributing to profitability through its impact on customer service.
The idea behind the logistics is evolving and today this concept concerns systems, and it rejects the traditional ideas that each activity (marketing, production, purchasing, and distribution) should try to optimize their own set of logistic activities, while disregarding the involvement of others in the flow of materials. Looking at the concept from a total viewpoint, may indicate that some parts of the system can operate at less that the optimum in order to make the whole system more effective. For example the production manager may need to schedule shorter runs, or the transport manager more frequent deliveries, if it benefits the total logistics system. Acceptance of the logistics concept implies a recognition of the fact that an action affecting one part may affect all others. The importance of 'place' is simple: if a product is not available when and where a customer wants it, it will surely fail in the market.
Taking into account changing role of logistics it is possible to say logistics means a system which incorporates such areas as planning, implementation and controlling of products according to changing demands of customers, internal and external factors and cultural preferences. Also, it is important to note that today logistics means the total flow of information and materials into, through and out of the system.
In future, the role of logistics as the main tool of strategic management will increase. Logistics helps to tailor customer service strategies in order to meet the precise needs of customers playing the role of a powerful tool of differentiation and leading to enduring competitive advantage (Chase, Jacobs, 2003). Understanding customers' service preferences based on cultural and social dimensions is the starting point for re-engineering logistics processes to ensure greater cost-effectiveness (Aquilon, 1997); thus customers' service preferences should be the starting point for the development of logistics and supply chain strategies. The challenge to the organization then becomes one of how to re-engineer processes and to restructure conventional, functional systems to achieve these service goals at minimum cost.
1. Aquilon, Malin. Cultural dimensions in logistics management: a case study from the European automotive industry. Supply Chain Management: An International Journal, Jun 1997, 2 (2), pp. 76 - 87
2. Barnett H. Operations management. Macmillan, London. 1996.
3. Chase R.B., Jacobs R.F. Operations Management for Competitive Advantage, Hill/Irwin; 10 edition, 2003.
4. What is logistics 2005. Available at: Read More
Cite this document
  • APA
  • MLA
(“LOGISTICS & OPERATIONS MANAGEMENT 2 Essay Example | Topics and Well Written Essays - 500 words”, n.d.)
LOGISTICS & OPERATIONS MANAGEMENT 2 Essay Example | Topics and Well Written Essays - 500 words. Retrieved from
(LOGISTICS & OPERATIONS MANAGEMENT 2 Essay Example | Topics and Well Written Essays - 500 Words)
LOGISTICS & OPERATIONS MANAGEMENT 2 Essay Example | Topics and Well Written Essays - 500 Words.
“LOGISTICS & OPERATIONS MANAGEMENT 2 Essay Example | Topics and Well Written Essays - 500 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document


Logistics and Operations Management

...? Logistics and Operations Management Table of Contents Table of Contents 2 Introduction 3 Budget Hotel versus Luxury Hotel 3 Planning 4 Organizing 5Commanding 6 Coordinating and Controlling 7 Real Life Case Study 7 Budget Hotel 7 Luxury Hotel 8 Conclusion 9 Reference List 11 Introduction Arthur and Stefan (2006) pointed out that deciding performance indicators for hotel industry is difficult task due to the fact that size and revenue of the hotel plays vital role in deciding their performance outcomes. In such context, Johnston and Jones (2004) argued that operational productivity and customer satisfaction can be classified as important performance indicators for hotels irrespective of their size and revenue. In such context, Martin...
8 Pages(2000 words)Assignment

Logistics and Operations Management

...?Logistics and Operations Management Table of Contents Introduction 3 Discussion 3 Ingredients of Hamburger 4 Supply Chain Management (SCM) 7 Scandaland Unethical Practices 7 Recommendations 9 Conclusion 11 References 12 Introduction In the present business scenario, the development of technologies and the gaining momentum of globalisation have improved the activities related to supply chain on a global context. In this context, supply chain management (SCM) comprises various significant aspects such as logistics, supplier and distributions channels in order to comply with the requirements of various industries. SCM has assisted in developing an inter-connection between people, resources, organisations, information, activities...
8 Pages(2000 words)Essay


LOGISTICS & OPERATIONS MANAGEMENT 3 s want products available in the right sizes, at the right time and in perfect condition. This is possible if three key decisions are coordinated, that is inventory, capacity, and delivery/scheduling. These three areas comprise the total process of logistics and a decision in one area may affect the other areas. The three areas under analysis represent interlinking circles because they depend upon each other and influenced by each other.
Scheduling is concerned with the timing. Operations scheduling is concerned with the specification in advance of the timing of occurrences within the system, arrivals to and departures from the system including arrivals to and departures from inventories wit...
2 Pages(500 words)Essay

Logistics and Operations Management

...Chelladurai P., B.s.m.e.d., April 2, 2006 "Logistics and Operations Management" Q1. Despite the fluctuating demand, holding high levels of finished goods enables Multico to fulfill the customer's demand of 100% service level however, this can give rise to other problems. Discuss what the problems, disadvantages and potential costs are that the company may encounter due to this strategy. Problems Quality Management Problems Material Wastage and scrap Increased analysis and repair More working process inventory More Inspection and testing hours Increased cost of goods/services More Process Bottlenecks Delay in shipment of materials Cash flow problems Overtime - Labor Problems Machine Maintenance...
7 Pages(1750 words)Essay

Operations & Logistics Management

Despite the fact that ISO standards are developed with the government support, certification on ISO 9000 is a completely voluntary matter. Pressure, constraining enterprise to carry out a certification, occur by users, but not legislative organs. Almost the most important fact, which is concerned this standard, is the fact that many companies, especially in Europe, require registration on ISO 9000 from their suppliers of goods and services. To cut the long story short we should say if there is no registration on ISO 9000 there is no concluded contract.
In the USA, for example, NASA and Ministry of Defense now require certification on ISO 9000 from its suppliers. Let us consider the example of corporation DuPont, which is an...
9 Pages(2250 words)Essay

Operations and Logistics Management

... by Tesco regarding SCM. The operational issues and the business functions of Tesco are evaluated throughout the essay with regard to supply chain. It has been consequently observed from the essay that the effectiveness of the business largely depends on a strong SCM along with the productive relationship amid the partners. Table of Contents Executive Summary 2 Introduction 4 Supply Chain Management In Relation To the Management of Operations and Logistics Management 5 Criticising the Systems Analysis of Operational Activities 5 Critically Evaluate Analytical Tools, Techniques and Methods 7 Benefits of Application and Implementation from an International Perspective 12 Positive and Negative Attributes Of Supply Chain Management 12 Analyse...
19 Pages(4750 words)Essay

Logistics and operations management

... Logistics and operations management Question Logistics was historically related to the concept of war, being applied to refer to the systematic calculation of the movement of the army and its supplies in the process of combat. This concept was applied to organize the army requirements such that the army was constantly supplied with essentials such as arms, food, medical supplies and essential information signals (Case & Newman, 2004:545). However, the concept of logistics has transformed in the modern society, to represent the systematic organization and movement of goods from their source location to the desired consumption destination (Zhang, 2010:62). The fundamental elements of logistics are the inventory management, capacity...
8 Pages(2000 words)Essay

Logistics and Operations Management

...Logistics and Operations Management Logistics and Operations Management Introduction Logistics is the business process that entails the synchronisation of the flow of information, capital, materials and labour between business processes to ensure that the correct requirements are at the right place at the moment they are supposed to be. Operations, on the other hand, entails the resources, process and control systems concerned with the planning, scheduling and controlling of activities necessary for transforming inputs into outputs in the form of finished products and services. As two concepts that cannot be discussed exhaustively without reference to the other, logistics and operations are the foundations of all industries. Therefore...
18 Pages(4500 words)Essay

Implementing Schedule of Time Management

... according to a detailed and unbending customary standard that has been predefined (Kenneth, 1998). This is the operation of quality assurance. In conditions of the victorious organization of projects, quality assurance is quite important. Performing quality assurance is a necessary equivalence of the project management procedure (Balachandra, 1997). Throughout the development of quality assurance, the project organization group and or project administration team manager experiences the development of relating the before planned and complete quality related actions, for the reason of making certain that the present situation fits within those limits, and undertakes hard work to utilize all of the formerly designated developments in order...
6 Pages(1500 words)Coursework

Change Management

... of these, management must go out of their way to deal with organizational resistance to change because even the most carefully laid out or well intentioned changes can still meet resistance. Subsequently, an organisation’s ability to gain benefits from their change efforts is largely affected by their ability to create environments that encourage support and acceptance from other members of the organization. (Coetsee, 2003) Definition and application of resistance to change Some authors assert that resistance to change my be defined as behaviour that human beings depict when they are attempting to protect themselves from the effects of change; these effects may be real or they may be imagined depending on the situation under consideration...
10 Pages(2500 words)Coursework

Customer Relationship Management

 Consumers started looking for variety and lower prices. Through the use of technology, such customer tradeoff against variety and prices is not necessary. The US life insurance industry is large, mature and dominated by a number of large companies and this industry has been one of the early adopters of computer technology (Subramanian & Chatterjee, 2007). The advent of the CRM systems changed the landscape of the insurance industry.

The health insurance organizations use CRM to prepare health proposals and process applications in a much faster and accurate way. The organizations are better able to understand the needs and habits of the customer and provide more efficient service. Companies are able to integrat...
9 Pages(2250 words)Case Study

Diversity Management in Organisations

...Managing Diversity in Workforce Contents Introduction 2. Diversity Management: Challenges and Benefits 2 3. Managing Diversity 3 3 Significance of Involvement culture 3 3.2 Impact of Organizational Ethnicity on diversity 4 4. Best Practices to Manage Diversity 4 5. Conclusion 5 6. Bibliography 6 1. Introduction “Diversity” characterizes the massive amount of individual divergences that subsists amid persons. Workforce diversity is a gathering of the resemblances and discrepancies between workers in such sorts as “age, sexual category, cultural inheritance, physical capability and race.” (POLLITT, David, 2006) As of today, diversity in the place of work is widely acknowledged as an advantage that contributes to a business institution’s base...
6 Pages(1500 words)Case Study

Active Directory - Security, User, and Resource Management

Administrators make use of group policies to launch principles for desktop predilections and software. For many corporate information technology groups, concurrence with group policies to identify what software should be presented to each category of user, even without human intervention installing it on demand from a corporate server (Silberschatz, Galvin, & Gagine 2002. P. 838). The capability of the AD was introduced in the year 1999, its initial release was with the MS Windows 2000 Server Ed., additionally personalized to spread out functionality, security parameters and build up administration in MS Win Server 2003. The most recent better facilities and efficient edition of the AD are introduced in the Windows Server 2008...
6 Pages(1500 words)Report

The Management, Leadership and Teamwork Competencies Required by a Small Business Owner

On the other hand organizational leadership is defined as the ability based on the specific skill of an individual to lead his/her subordinates in a manner that pre-planned organizational goals could be achieved within the defined time-frame.

According to Burns (1978) and Bass (1985), transformational leadership has a set of category constructs such as values, morals, farsightedness, long term goals, principles, acute awareness about the dividing line between causes and symptoms, mission statements, strategic perspectives, and human resources. Similarly, they identify a set of category constructs in the transactional leadership also. For instance concentration on the task at hand, short term goals and tactics, confusion co...
6 Pages(1500 words)Coursework

Information Security Management

Security is a group of activities that include the policies, measures, and actions which are utilized to stop unlawful access or alteration, theft, and physical damage to information or computer. Security can be supported by an assortment of techniques and tools to safeguard computer hardware, software communications networks, and data (Laudon & Laudon, 1999, p. 502). In the modern age of information technology, there are many threats happened for organizational information. We need a security model that has the ability to manage and secure our information reserves. Technical administrative safety /security measures like security plans, actions and techniques are the main practices for the organizational information security m...
10 Pages(2500 words)Research Paper

People, Organisations and Management

Organizations and their management styles have evolved to a great extent in the service and manufacturing industry over the last century, and so have been the concepts of management and its functions. These evolutions can be traced to significant developments brought about by the industrial revolution, scientific management principles such as Taylorism and Fordism, transition of feudalistic to capitalistic approach and others in different sectors of manufacturing industries. However, the beginning of the industrial revolution was characterized by a rigid hierarchical bureaucratic way of organizing business enterprises, a style prevalent even today but only in military service organizations. Nevertheless, the manufacturing and busi...
8 Pages(2000 words)Assignment

Self Assessment: Conflict Management Style

The assessment also indicated that second to collaborating attitude, I also tend to compromise just to be at peace with the conflict arising and be over it after knowing I had done everything I am supposed to do.

The results of the assessment did not surprise me a bit. And I should say I couldn’t agree more. When presented with random situations that may arise in conflicting ideas or viewpoints, I can say that I am the type of person who approaches issues emphasizing systematic approaches. I usually hear both sides of the discussion and evaluate the issue before I make my own judgment. I am not easily swayed with other people’s opinions even when a lot of them think in the opposite way that I do. When making...
7 Pages(1750 words)Essay

Management Theory and Practice in the Early Childhood Education Industry

As pointed out in a study by Osgood and Halsall (2007) where they carried out research to examine the position of women in leadership or management positions, a “glass ceiling” exists for women in the academic setting, which could significantly impair motivation. Since many of the individuals employed in the early education sector are women, addressing this issue is even more important because these individuals are faced with the difficult task of shaping young minds while also dealing with the problems associated with the actual physical care of very young children. The quality of professionals in this sector is vital because it impacts the growth and development of the children that they care for. The degree of invol...
6 Pages(1500 words)Coursework

Operations and Logistics Management

...Operations and Logistics Management Introduction Operations management and production management form the core activity of almost all manufacturing multinational companies. It is not only the cost efficiency factor but also the need for optimization of activities by elimination of redundant activities for the company that demands focus on the management of supply chain. It is observed that generally firms are ignorant towards the activities, and unable to identify the crucial ones which come under the scope of Operations management, refining operation related processes remains a distant reality for them. Any researcher, who wishes to understand the value of operations management, must familiarize himself with the concept of Just...
11 Pages(2750 words)Book Report/Review

Operations and Logistics Management

...Table of Contents Introduction 2 Toyota 3 Corporate Strategy 4 Operation Management 4 Relationship 5 Ways in which Operation Strategy, Process Types and Layout Design, Facility Design, Capacity and Process Design are organized and activated within the operations of the company 6 Value Addition to the Delivery of Goods 8 Conclusion 10 References 11 Bibliography 13 Introduction Operation management focuses on managing the process of producing and distributing products and services in an organization. Operation management is usually taken into consideration with the overall operations within an organization. Managing of purchases, inventory control, quality control, storage, logistics and their evaluations comes under the purview...
8 Pages(2000 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic LOGISTICS & OPERATIONS MANAGEMENT 2 for FREE!

Contact Us