Executive Summary
Consult a Doctor provides a 24/7 access to professional medical consultancy and health services at the convenience of the client, especially for non-emergency situations through phone and secure email contact. Founded in 2007 by Wolf Shlagman, the business has ventured out of the local market in Miami, to nationwide coverage in the United States. The company provides Tele medicine services to individuals through certified primary-care physicians, hence helping to reduce the costs and unnecessary visits to the doctors for routine medical checkups that may be solved through medical advice given over the phone, as well as medical prescriptions.
This report presents a proposal for the company’s entry into the Kenyan market in East Africa, where there is a promising prospective client base due to low medical service accessibility. The report outlines the a description of the services offered by Consult A Doctor, an analysis of the Kenyan market, and an entry strategy based on using local doctors and consultants who have better knowledge of the market and the prevalent non-emergency medical conditions in the country. Additionally, the report presents a competing strategy to bear with the competition provided by private clinics in the country, as well as ensuring compliance with legal and political requirements in a country where the political and legal environment are quite different from the United States. Finally, the report identifies significant local partners such as dominant communication companies in the new market that will play a major role in helping the business penetrate the Kenyan market, given the increasing accessibility to mobile phone communication in Kenya.
Table of Contents
Executive Summary 2
Introduction. 5
Industry and Product5
Barriers to market introduction5
The unique selling point6
Transportation and logistics 7
Product modifications7
Product maintenance8
Country Situation Analysis8
Cultural and Social Considerations8
Economic Considerations9
Political and Legal Considerations9
Rationale9
Target Market and Positioning9
Market-Entry Strategies10
Competitive Analysis10
Analysis of Market Demand10
Marketing Mix11
HR Resources and Organizational Structure11
Manufacturing and/or Distribution11
Financing the Entry Strategy12
Selection of Host-country Partners12
Critical Success Factors12
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