CHECK THESE SAMPLES OF Bank Service Quality in Enhancing Client Satisfaction
The assurance of quality in service sector brings the customer back to make use of the services and recommend the same to others which means increased rate of profit.... In view of the importance of quality assurance in the investment banks, the process is carried out to strengthen the procedure and standards at corporate level, promoting efficient utilization of available resources so that different functions are carried out in an expeditious and cost effective manner and make recommendations for enhanced customer satisfaction....
7 Pages
(1750 words)
Essay
Most efforts are directed towards satisfaction of customer's needs such that they may keep coming back for more business.... It has been a leader in business communication with the client.... Lastly, those customers who decide to do business with the Company normally select one service or product.... One such service was the provision of housing loans....
15 Pages
(3750 words)
Research Paper
The introduction of quality in the managerial agenda has progressed gradually from being an organizational function to the more recent and ambitious goal of describing the characteristics of quality-oriented organizations.... service quality refers to an attitude formed by a long-term overall evaluation of a firm's performance.... Customer satisfaction and service quality are closely related.... It can be said that satisfaction assists consumers in formulating a revised opinion about their service quality perception....
10 Pages
(2500 words)
Essay
easures to boost Customer satisfaction and loyalty are being tried by the financial institutions, (Heil, Parker, and Stephens, 1999).... In the competition for customers, the existing client Segmentation has been sidestepped and the admission threshold for Asser Management Service has been lowered.... The progressive maturing of the investor client, resulting in demand for specific services rather than generalized advice is a new reality.... he complexities of client Needs are on the increase, and mobility of Clients and their assets across regions is also increasing, setting in motion demands for more and better Service including better visibility in matters of management of Portfolios, from the Banks, (Zeithaml, 2000)....
19 Pages
(4750 words)
Essay
The paper "Lack of Consolidated Measurement Tool in client Service" states that organizations operating in industries have been lacking a consolidated measurement tool for measuring client service.... client services are an essential component of the business undertaking.... Organizations have been using several means to measure their client services.... And in particular, it is difficult to measure the client services....
9 Pages
(2250 words)
Research Proposal
he core aspects that enhance employee satisfaction at the Commercial bank include; appropriate banking products, superior customer service, reliable and effective distribution networks for banking services, and competent employees who are adequately trained on superior customer service (Jose, 2014).... The Commerce Bank has presently adopted competitive advantage strategies that enhance customer satisfaction levels.... he Commerce Bank continually strives to improve service delivery and enhance customer satisfaction in the competitive banking industry in America, and also internationally....
7 Pages
(1750 words)
Case Study
The paper 'Qatar National Bank - Customer satisfaction Department" is a great example of a management case study.... The paper 'Qatar National Bank - Customer satisfaction Department" is a great example of a management case study.... In order to achieve these objectives, the institutions in the banking industry play a very important role in the manner they offer their services, specifically in regards to customer satisfaction and loyalty.... The Qatar National bank was started in 1964 and was the first commercial bank that was Qatari-owned through a split structure between the private sector and Qatar Investment Authority (Bricault, 1993)....
14 Pages
(3500 words)
Case Study
As a result of various challenges and globalization's demand, organizations are compelled to remake the systems and products to enhance the service quality and maintain competitiveness.... As a result of various challenges and globalization's demand, organizations are compelled to remake the systems and products to enhance the service quality and maintain competitiveness.... As a result of various challenges and globalization's demand, organizations are compelled to remake the systems and products to enhance the service quality and maintain competitiveness....
23 Pages
(5750 words)
Research Proposal