How Do Customers Assess Service Quality of Retailing Websites - Literature review Example

Add to wishlist

Summary

"How Do Customers Assess Service Quality of Retailing Websites" paper states that since the online retail industry is relatively new, performing an analysis of how customers assess service quality can be challenging. It is more logical to study the qualitative parameters of service quality…

Download full paper File format: .doc, available for editing

GRAB THE BEST PAPER94.3% of users find it useful

Subject: Marketing
Type: Literature review
Level: Ph.D.
Pages: 6 (1500 words)
Downloads: 1
Author: rtremblay

Extract of sample "How Do Customers Assess Service Quality of Retailing Websites"

Cite this document

APA
MLA
CHICAGO

(How Do Customers Assess Service Quality of Retailing Websites Literature review, n.d.)
How Do Customers Assess Service Quality of Retailing Websites Literature review. https://studentshare.org/marketing/1739165-how-do-customers-assess-service-quality-of-retailing-web-sites

(How Do Customers Assess Service Quality of Retailing Websites Literature Review)
How Do Customers Assess Service Quality of Retailing Websites Literature Review. https://studentshare.org/marketing/1739165-how-do-customers-assess-service-quality-of-retailing-web-sites.

“How Do Customers Assess Service Quality of Retailing Websites Literature Review”. https://studentshare.org/marketing/1739165-how-do-customers-assess-service-quality-of-retailing-web-sites.

Cited: 0 times

CHECK THESE SAMPLES OF How Do Customers Assess Service Quality of Retailing Websites

E-Commerce Strategy Truly Scrumptious

New merchants are appearing every day and through continuous reviewing of operations and strategy websites are competing for the top spots of the industry.... The E-retailing atmosphere is steadily getting crowded.... Objectives and design of Website: The main object of the website is to communicate with our consumers, to tell them about the quality and variety of our products and to persuade them to purchase the sweets on at least a trial basis....

4 Pages (1000 words) Assignment

Technology in Retailing and Management

From the above small description of what retailing is we can proceed and take a keen look at the various models of retailing we have.... The final model of retailing we look at is the technology based business which involves the use of technology in the acquisition, retaining and servicing of consumer needs.... Thus due to a still competition from already existing models of retailing, technological retailing has to establish and follow given guidelines in order to stay among the top models....

10 Pages (2500 words) Essay

Set Up a Maintenance and Plumbing Services Company to Businesses and Housing Authority

quality service is a problem, with some of the service providers even failing to show up for service appointments.... This is a personal idea to provide high quality services to customers.... Customer Value Proposition In Manchester, there are several maintenance and plumbing service providers (Home Advisor, 2013, Yell, 2013, FreeIndex, 2013, Sanford, 2013).... These are both individual service providers and companies.... Why Your customers Would Use My Company and Not My Competitors (Competitive Advantage) 9 4....

11 Pages (2750 words) Essay

The Secrets of Website Persuasion

This layout is quite similar to other websites of the same genre.... This is an important consideration since most professional websites are built on nearly the same wireframe.... The website should be designed as per standard designs so that customers develop a level of trust for the company.... The… te should take into account the fact that attracting and retaining customers in the growing internet world has become quite difficult and requires a multitude of techniques. A website is a crucial component of an e-commerce initiative since it is the first visual interaction Thus, a website should be user-friendly and connect with the user....

7 Pages (1750 words) Assignment

The Main Features of E-Business

Therefore, these aspects of Alarmlogic's business needs to be focused on their websites and should be derived by the customers.... There are certain aspects of the business that need to be visualized on the websites.... This paper outlines changes and enhancement for Alarmlogic's website, these changes and the needs of potential and existing customers, the role of innovations and creativity.... From cursory surfing of the Website, it should be possible for potential customers to be drawn towards it, and they should not be put into a position by which their needs and requirements for security products and services should be competitively gained by any other competing website....

9 Pages (2250 words) Assignment

The Key Traits and Bases of Success of the Marketing Strategy of Online Retailers

t also tries to predict the likely future of retailing and the role of online retailers.... One sector that has profited from this technological revolution is retailing.... One sector that has profited from this technological revolution in retailing.... nline retailing refers to the process enabling consumers to buy goods and services through the Internet, with the retailer being referred to as a virtual store, online store, web-store, web-shop, internet shop, an e-store, or online shop....

6 Pages (1500 words) Coursework

Developing Strategy for PRW Communications

The firm should improve web-based marketing campaigns through the removal of clutter from client websites, shifts in promotional materials etc.... But this does not necessarily indicate that public relations consultancies cannot thrive during recessionary times as well, rather it may be necessary to adopt a different strategy to appeal to potential customers during lean times.... One of the tools the Company is already using to gather in more customers is its free web marketing health check (www....

10 Pages (2500 words) Case Study

How E-Commerce Provides Startup Companies to Enter the Market

Startup businesses need to maintain their website and online retailing in order to effectively establish in the market The economic meltdown has increased the inflation rates and lowered the export revenues.... % from the second quarter of 2005 (how Stuff Works, 2010)....

7 Pages (1750 words) Research Paper