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The paper “Quality and Productivity Sustainability and Improvement” is an impressive example of a management essay. The idea of quality in business is diverse as it does not include the products and services but also the management of the organization. Quality creates the idea of superiority and inferiority in the products, services, and structures of the business in the organization…
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Quality
The idea of quality in business is diverse as it does not include the products and services but also the management of the organization. Quality creates the idea of superiority and inferiority in the products, services and structures of the business in the organization. Quality is determined by attributed, and the specifications of quality determine the competitive advantage that the product or service has over those of the competitors.
Quality in the products and services is usually achieved by ensuring that the products and services are reliable, sustainable and maintainable. Quality products and services have the ability to achieve its intended purpose and perform satisfactorily. In the development of the products and services, the organization should understand that quality is a factor that usually attracts and support some factors for the performance of the products and services in the organization. It is through the development of quality goods and services that the products and services become dependable. The idea of dependability in the products and services usually supports the speed and accuracy in the development of the products and services. The speed and accuracy in the production of the products and services support the flexibility of the products and services. The flexibility of the products and services in the organization supports the cost benefits of the product. In this case, the costs are reduced completely and as a result, the organization ends up reporting more profits than before. Similarly, the production of quality products and services is also likely to increase the consumer loyalty and increase the number of consumers royal to the products. As a result, there is an increase in revenues that are collected by the organization [Ric04].
Quality in the management of organizations ensures that the products and services that is consistent and improves with the changes in the consumer needs and preferences. Te main components that are provided for quality in the management of goods and services in an organization are quality assurance, quality control, quality planning and finally quality improvements. For this reason, quality does not only include the production of products and services in the organization but also the means through which the organization uses to achieve the quality products and services. Quality in the management of an organization deals with customer focus, the involvement of the people in the organizational processes, leadership and the development of standards to guide the organization in the quest to achieve the goals of the organization.
Productivity
Productivity in any organization is usually a measure of the efficiency in the production of goods and services in the organization. Productivity, in this case, can be expressed as a ratio of the output of the products and processes of the organization with regards to the inputs used. Productivity is, therefore, a measure of the income that is generated from the differences between the inputs and outputs in of the products and services of the organization. The inputs in the production process are usually the raw materials, the energy used, labor costs and other expenses that are incurred by the organization in the production process. The output is the final product or service that is developed by the organization. After the sale of the product or service produced by the organization, the revenues collected less the total expenses incurred for the input provides for the productivity of the product or service in the organization. When the inputs are more than the outputs, it is better to do away with the product since the product is not efficient in the market.
In macroeconomic, however, the approach provided for productivity is a bit different. Productivity in this case usually refers to the value addition that is achieved on the products from the time inputs and made; they go through the different processes until the final product is achieved. Value addition is usually reflected in the different processes in which the organization operates. Productivity in macroeconomics thus provides the examination of the different production processes used. The summing of the value addition is conducted in different processes, and the totals are calculated after. In macroeconomics, the most common measure of value addition and productivity in any organization is the gross domestic product rule (GDP). The measure accounts for the incomes and profits that are available after the payments of capital costs, taxes, profits and labor compensations.
Sustainability
Sustainability in an organization refers the ability of an organization to endure the different systems for them to remain productive both in the short run and in the long run. In the management of the organizations and their products and services, sustainability refers mainly to the operations that are usually carried out to ensure that the products and services remain productive. In most cases, the issue of sustainability usually focuses on the management of the different environmental factors facing the organization to ensure that the organization provide positive impacts on the environment and fully tries to minimize the negative impacts available. The most common environmental factors that determine the sustainability of the organization are the political, social, economic, technological, ecological and legal factors [Mil03].
Political factors affect the market as the stability of a country will determine how many companies are willing to invest in the country. The social factor also determines the market direction that the company takes in venturing into new markets. The legal factors also affect the market growth for the company. The economic factors in the analysis are mainly concerned with profitability and growth of the company. The legal factors are affecting a company usually include the regulations that are set to control the processes of a company. Finally, the technological factors refer to the advancements in the technology of an organization that helps them to create a competitive advantage for their products of the products and services of the other competitors [MdR13].
However, despite the increase in the popularity in the use of the term sustainability, there remains a big question as to whether it is possible for the organizations in the different countries to achieve the environmental sustainability that they set out to achieve. This is so because of the continuous climate changes, environmental degradation, population growth, over consumption and the use of closed systems in economic growth. It, therefore, remains hardly possible for sustainability to be fully achieved by any organization.
Improvement
For improvements to be made in any organization, the welfare of all the stakeholders needs to be taken into consideration. This means that in as much as the organization wants to maximize their profits which are the main reason they come into operations, it is important that they do not do that at the expense of the other stakeholders. The customers’ demands and preferences should be given major priority. This is so because, in the absence of the customers, it is not possible to operate the business and as a result, the profits recorded from the performance of the business are likely to diminish. It is, therefore, important that the organization should consider encouraging continuous improvements through research and developments on the products and services that they offer their consumers in the market. The research and development should consider the changing preferences of the consumers in the market to ensure that continuous improvements are made in the market, and the customer remains satisfied. Smart hiring within the organization also helps to improve the performance of the organization [Mar01]. Other tan considering the welfare of the stakeholders, it is also important that the organization clearly communicates their activities in light with the mission and vision of the organization as well as to promote marketing activities in the organization. Communication and marketing are likely to create collaboration in the organization so as to promote a competitive advantage for the organization.
REFERENCES
Ric04: , (Bruce and Ricky 18),
Mil03: , (Milstein and Hart 4),
MdR13: , (Rajibul 74),
Mar01: , (Marissa),
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