Effective Communication and Its Importance - Assignment Example

QUESTION 11 1. Tessellation art is made up of repeated filings. It exhibits complex infinite elements. It is not ease to understand hence is prone to illogical interpretations. 1. My father had asked to see me after dinner. Out of anxiety and fear I concluded that he was going to scold me not to be given an exceptional birthday present. QUESTION 12 1. I had locked myself in the study room revising for my final exams when my little sister dashed in and shouted, “You won’t have your food tonight!” .I interpreted this to mean they had no food left for only to realize later that she was inviting me to join them at the table. This misunderstanding was due to exam anxiety and anticipation. 2. I once told my friend from South Africa, that is was time for super and to my surprise he immediately left for her apartment. He had interpreted my statement to mean that it was too late to continue staying at my place. This misunderstanding was due to cultural differences. QUESTION 13 1. The demographic groups include gender, race and age. People of different genders, age and race are perceived differently. Learning about the different types of audience makes one to improve on their communication competency. 2. i).Gathering background information about the audience ii) Understanding your own perception of the audience. The two methods are not effective since they are not easy to accomplish. QUESTION 14 Listening styles style benefits drawbacks People oriented They get to understand the speaker better Might not get the message which is very important Time oriented They benefit from brief presentations hence saves time May not benefit from lengthy presentations due to impatience Action oriented Quick to get what needs to be done Impatient to listen to reasons Content oriented Are in a position of understanding the message better May interpret the message inaccurately if the speaker withholds some information 2. The psychological noise I experienced was speaker biasness. This was solved by employing the strategy of being open minded. 3. Biases i) Racial biases ii) Age biases iii) Biases against such topics as death 4. Abstract words misunderstood include beauty, love and trust. Misunderstanding of these words led to social conflicts. QUESTION 15 1. Heather and Jay could have made the call a success by avoiding interference. The confusion could have been avoided by considering the fact that they are in different zones of time and checking for the appropriate. 2. www.matalan-me.com Matalan is UK based company that specializes in home ware in addition to clothing. It has quite a number of stores in the UK and aspires to enter the global market. QUESTION 16 1. No. I wouldn’t send the emails because their language is not appropriate. My lecture is my senior and is in a position of authority so I have to maintain a certain degree of formality. 2. Friend Authority figure 1. hi Good morning sir 2. look blue Look sad 3. go nuts Go insane 3. It is appropriate to use an informal tone when writing in informal situations or in cases where your audience is well known to you or you are of the same level. Conversely a formal tone is appropriate when the intended audience is in apposition of authority or slightly known to you. 4. The choice of words used in communication depends on the audience. The relationship between the communicator and the audience dictates the choice of words. For instance, when presenting a topic such as drug abuse to young children the communicator will have to use simple vocabulary. Conversely, to an older audience the speaker may be free to relatively complex words. QUESTION 17 1. Academic supervisor My deskmate I am going to gonna I want to wanna Good morning sir Hi man For the supervisor the word chosen are formal. On the other hand for my deskmate there is use of colloquial language. 2 sales letter Bob James (Pearl Ltd) (23, Wallstreet) (London) To: 12 High Road London (16th Dec 2014) Dear sir/madam, Since import tariffs on farm products have been eased by the government, we have bargained for a new deal with our suppliers and would like to extend the savings to you. The prices of most juices will therefore be reduced by a least 20%. A new price catalogue will be issued to you soon. Thank you. Bob johns Director. QUESTION 18 1. Good morning sir? I am Johns Aiden, a 2nd year management student currently in your class I would like to inquire about the calendar. I would also like to be informed when the grading of our exams will be effected. Thank you. Question 19 1. Hi Jane! I have been out the whole day having fun and I missed you lot. Pliz send me you e mail address ASAP. I wanna be in touch with you lol. 2. When is e-mail inappropriate? Why? An email is inappropriate since some recipient might not read it. It is also not time conscious. Sometimes the recipient may take more than expected to read the mail. Emails may also be filtered into spam thus disregarded. Question 20 Bob James (Pearl Ltd) (23, Wallstreet) (London) To: 12 High Road London (16th Dec 2014) Dear sir/madam We hereby write this latter to introduce to you one of our newest products-coty hand lotion. We believe that our product is one of its kind considering its cheap price and high quality. We therefore recommend that you try this lotion. Sincerely Bob James Question 21 The service I would like to offer is marketing services. I would like to offer my services to companies such as Cadbury, Matalan and Oticon. In order for these companies to excel they need to constantly market their existing as well as new products. QUESTION 22 1. Digital marketing as well as the social media avenues have posed a greater challenge to the traditional media and resulted in the way the consumers are influenced. QUESTION 23 1. Usually a resume should be short because most employers are not willing to read more than one page. However there are exceptions to this principle. However when the candidate in question has extensive professional experience the resume has to go beyond one or two pages. QUESTION 24 1. Sales Email. To: all potential customers From: Cosmo cosmetics Date: 1th Dec 2014 Subject: New Cosmo product offer We write to inform you the Cosmo cosmetics have introduce a new product to the market. The Nimo lotion is of a high quality yet goes for affordable pieces. In addition, the lotion comes with the greatest offer ‘buy one get one free’. Access the lotion in all leading supermarkets and cosmetics outlets. Thank you. 2. Recently I purchased a smart phone. I was motivated by the offer that came with the purchase. 3. I am motivated by reason and not emotion. Emotions are not reliable and can be deceptive. QUESTION 25Read: 1. Slang Standard English cool good My bad I was bad ride car QUESTION 26 1. For effective communication to take place, it is important to consider rhetorical situation. The rhetorical questions include three elements namely: the purpose, the audience and the context. For instance if one is delivering a speech to little children, ti is important to consider the short concentration span otherwise communication maybe ineffective. 2. For the middle school children it is important to consider the purpose of the speech and how the audience is going to utilize the knowledge. In addition for middle school the speaker should employ simple vocabulary and involve frequent breaks when presenting as their concentration span is limited. Relatively complex vocabulary and a longer time can be used for college students on the other hand. QUESTION 27 1. Aristotle’s Forms of Rhetorical Proof Cognate Strategies Focus My speech will address each element and strategy by (verbal and visual) Pathos Tone Emphasis Engagement Expression Relevance Relationship  Choose the appropriate words Lay more emphasis on the most important points Logos Clarity Conciseness Arrangement Clear understanding Key points Order, hierarchy, placement  Avoid ambiguity Being brief and direct Group my points Ethos Credibility Expectation Reference Character, trust Norms and anticipated outcomes Sources and frames of reference Clear understanding Key points Order, hierarchy, placement  Appeal to the audience and build trust Understand the audience expectation 2. Last semester a certain group was called upon to present on e-marketing. The resultant was a presentation that was rather disorganized and difficult to comprehend. I would suggest that the speaker need to have done prior preparation and organize his points I logical order. 3. Organization is important because it eases the process of speech presentation. On the other hand organization helps the audience to understand the speech better. The speaker is able to attract the attention of the audience and maintain it at the same time. QUESTION 29Read: 1. Introduction Morning prayers and breakfast preparation Task 1 cleaning Clean the house, utensils and cloths Task2 shopping Shop for grocery and basic clothing in town Task3 entertainment Watch a football match and a movie Conclusion QUESTION 30 1. One of the 21st century applications that have greatly transformed my life is face book. Speech outline introduction What is face book Face book has positively impacted on my life Point 1 Facilitates socialization Point 2 Face book is educative conclusion Summary of the main points Residual message Face book has enormous benefits and pitfalls Read More