Information Management System at Light Health Center - Case Study Example

A Strategic Plan for Information Management System Student’s Name Institutional Affiliation Executive Summary Health care facilities offer services that require gathering, storage, processing and reference of information. The activities range from simple to complex. With approval from the management at Light Health Center, this paper proposes a new innovation that incorporates a Livestream computer network. Establishment of this system brings together the needs of Light Health Center in the central registry of clients and inpatient records. The Livestream computerized information management system for patients will cover admitting patients, transferring them to other departments following referral recommendations from health physicians as well as discharging them from the hospital. Expansion aspects are also discussed in the discourse to accommodate the patient information management network. Table of Contents Executive Summary 2 Table of Contents 3 Introduction 4 Vision Statement 4 Mission Statement 4 Incorporating Livestream as a Patient Information Management System 4 Customer Segments 7 Environmental Scan 7 Technology in the Health Industry 8 Opportunities and Threats: Livestream 9 Strengths and Weaknesses: Livestream 9 Broad Strategic Approach 12 Installing Livestream 12 Technical Aspects 13 Access Integration 13 User Interfaces 13 Communication Integration 13 SMART Objectives 14 Specific 14 Measurable 14 Achievable 14 Relevant 15 Time-Oriented 15 Future Development 15 Conclusion 15 References 17 Introduction The Light Health Center considers installation of an integrated system for managing patient information important for it to break to the next level in serving clients. According to the management at Light Health center, the system should make it possible for the hospital to centralize patient information management within one function of patients and Light Health Center. The aim of this report is to examine new innovative ways of managing patient information at Light Health Center. The objective of the new system is to assist the health institution to centralize documentation and management of patient information. It should enhance service delivery, improve the quality, increase access to medical care and make health services affordable. Vision Statement Delivery of quality and affordable health care using the latest technology Mission Statement Improve the quality of health extended to patients by striving to become the leading health facility of service delivery through technology. Product Detail Incorporating Livestream as a Patient Information Management System A software system will power the Livestream covering client interactive management of information. Much has been borrowed from the content developed by Hospital Systems Study Group. The innovator based on the success in the systems applications to come up with Livestream (Leguit, 2014). A Computer room that houses the main server (Leguit, 2014) Light Health Center will manage its directory that contains demographic features. It will consist a system of applications installed in the computerized patient information management system. Listed demographics include but not limited to client names, their locations, age, dates of birth, and gender. The health practitioner will use the system to ascertain that the information exists in the central patient registry (Leguit, 2014). The physician will use several means to retrieve this information among them the names of the client, a hospital-specific identification code/ umber, the number given to the patient during admission, the name of the patient if he or she was born at Light Health Center. The name of such a client will be accompanied by the birth notification number. A snapshot of the coding system (Leguit, 2014) Hospital identification codes given during admission are different for inpatients and outpatients. The key steps to apply to avoid multiple documentation involve capturing the gender of the patient, noting the date of birth of the patient albeit partially, and the date of admission at Light Health Center (Leguit, 2014). Alteration will involve deletion of certain information, editing of others data and addition of information regarding the client within the established computerized network. Since health practitioners access the system using their special codes, those who effect changes on such information will have their identifications automatically recorded. Altered information cannot be captured unless the encoder’s identification and reasons for alteration are captured as well. The restrictions are necessary considering that the changes are also captured in the central registry, hence they may be needed for change in any other department (Leguit, 2014). Customer Segments Sections at Light Health Center gather, store, and use demographics among clients. Such information include information such as when the patient was born, age of the client, name, residence and sex (Winter, 2015). The central registry considers the system used in capturing these information crucial to the operations. The kind of work that every segment at Light Health Center does is guided by services to clients admitted as inpatients or outpatients. Therefore, the type of system installed to manage patient information is determined by the services extended to inpatients and outpatients. This paper evaluates three major entities suitable to Light Health Center that will be used in ascertaining the right computerized software network for managing a centralized record for patients. Discussed entities in the discourse are the outpatients departments, the inpatients category as well as the central registry that puts together information from all the departments at Light Health Center. The design of the software system will highly consider integration of the software with all the functions in other segments in the health facility (McDonald, 2012). Environmental Scan There are challenges that the management will face when implementing such a system. The hospital has a duty of properly recording information on administration, the medical history of patients, and clinical information including diagnosis (Haux, 2012). Administrative matters include the patient’s name, location, age, sex, date of birth and DRG codes (McDonald, 2012). Light Health Center has to keep these records in a timely, manner, accurately, with proper legibility. Improvement communication among health officials is anchored on proper storage of patient information. The treatment process is also organized while at the same time the hospital will receive adequate income from increased service delivery. All the stages of treatment require documented information to offer quality care in the hospital. The same information is significantly used by administrators’ education, research and development aspects. Book keeping is one of the most important roles in any health institution as such; Light Health Center is not exempted (Reinhard, 2011). One of the most contemporary areas of globalization is Information and Communication Technology. In fact, it accounts for most developments of the 21st century. Development in ICT has resulted in the industry evolving from computer industry in the last century to the software system witnessed in the present century (Reinhard, 2011). The new software technology has segments that include sections that are involved in the growth of other parts, successively. Today, the world experiences a mega growth in the software system. Hence; the program and innovation must be valuable to the client at Light Health Center, in this case, the patient (McDonald, 2012). Competitive Industry Analysis Technology in the Health Industry Already, health institutions in developed countries such as Germany currently augment the use of computerized systems of managing client information and the traditional paper-based systems. However, the proposed system in this paper eradicates paper-based techniques totally. In fact, it will help in environmental conservation efforts (Sauter, 2013). Trees are used for the manufacture of paper which are further supplied for use in hospitals among many other industries. Within 12 months of installing Livestream at Light Heath Center, paperwork will be history. Traditional documentation methods are cumbersome, time consuming, and bulky when stored. This view is shared by many nurses at Light Health Center and beyond. The information is of low quality besides being an expensive venture (Sauter, 2013). Few users accentuate to its usage. Opportunities and Threats: Livestream Enhanced documentation of patient information forms the basis for top-of-the-range patient care. By installing a computerized system of managing patient information, Light Health Center will take the least time in delivering services to clients (Haux, 2012). Additionally, the quality of information will improve tremendously besides putting the records at a safe place for future reference. Then, it becomes easy for physicians and other health officials to reuse the same information when need arises. A software system that centralizes functioning regarding patient information will increase the quality of service that will translate to increased sales and profits at the health institution. Light Health Center is a private business entity that also aims at maximizing profits in the presence of providing health care to its clients (Van Mulligan, 2013). Strengths and Weaknesses: Livestream Poor quality of captured information as well as the duration taken to record the same were some of the problems identified by employees at Light Health Center. The two issues were interfering with the quality of services delivered hence; limiting on the revenue generated in the hospital (McDonald, 2012). The new system will manage catalogue effectively. It will further maintain established and pre-determined patient information. Among many features it will deal with detailed health problems, aims, and medication. Light Health Center will integrate matters relating to prior-defined designs in health care. Information will also be assessed easily to gauge progress. It will be crucial to data about the client and captured by clinicians and other health experts (Leguit, 2014). Livestream will help in careful planning of the services delivered at Light Health Center. The needs of the patient will determine the type of catalogue to develop. Roles, duties and responsibilities assigned to health professionals at Light health Center will be defined in the new system as well. Effectively, the system will be accessible to employees and practitioners when they want to generate desired reports as submitted through their codes (McDonald, 2012). A snapshot of alerts to be send by the computerized system (McDonald, 2012) Pitfalls in the new system are avoided during its design and development stages. A software system will power the preface of the Livestream technique. Information derived from the review of literature materials as well as elements of account integration is forming the basics of the network (Van Mulligan, 2013). Livestream will be accessed from different workstations at Light Health Center. To do away with multiple-documentation, the system will make it possible for health professionals to re-use information. Different facets of research highly value this feat. They include capturing patient information electronically. Most scholars consulted and those whose information was retrieved from literature concur that such a system will be efficient in all workstations within Light Health Center. The departments will manage information efficiently and effectively. It will ensure that supporting patient service delivery in the 21st century does not fail. Understanding, interpreting and realizing integration information is headache of health informatics in the present century (Van Mulligan, 2013). The image showing standby power supply that will make the computerized system operational even when there is a blackout (Van Mulligan, 2013) Broad Strategic Approach Installing Livestream The hospital information system is defined within the precincts documenting and processing information within any health institution (Leguit, 2014). It constitutes both paper-based traditional methods and computerized techniques of capturing patient information. The design of these systems is such that they are heterogeneous (Sauter, 2013). Tools installed and powered by the software system that runs the network include email operations, workers’ desks, patient records captured electronically, paper-based technologies and telephones among other features. The system is complex and constitutes a complicated framework. In its structure, the Livestream framework brings together different networks, employee desks, interfaces for communication, servers, and application systems (Winter, 2015). The new system aims to integrate various systems to reach the ultimate goal of information processing. Based on this, professionals offer a broad definition of integration. It includes essentials of bringing together parts either by addition or acquisition to come with a single system. With Livestream, different systems will work together seamlessly. It will support overall objectives put in place in plan of action by the management at Light Health Center. The health facility will have the best combination of functionalities. It is worth noting that the hospital holds in high esteem efficient and effective delivery of health care to patients. Patients also expect to access these services at pocket-friendly prices (Leguit, 2014). The system will take into account various features of integration. Technical Aspects Many computerized frameworks will be connected to Livestream to help in eliminating shortcomings that arise from a secluded development system of information management. The design will have an all-round network system installed in Livestream. All other sections will have similar application systems installed before centralizing them to the main server. Establishing a central network that connects to others will put into consideration infrared computer networks, wireless systems, as well as stationary personal computers. Computer integration is significant to the whole network system. Access Integration Every work station for a health practitioner will have all the relevant functions within Light Health Center. Livestream will serve this purpose. It will connect all employee desks within the hospital (winter, 2015). User Interfaces It is a form of presentation integration. Patient Record Management Information System (PRMIS) has a standardized interface. It is naturally graphical and regulated behavior for all the required functions. It will serve all the medical patient and administrative departments in the hospital. The application system is designed to stick to laid down guidelines, hospital procedures, and adequate user interfaces (Leguit, 2014). Communication Integration Capably, the system will exchange information and transmit the same in standardized ways. The design of the system takes into account this fundamental principle of communication and functioning. Transfer of patient information will follow a pre-designed and installed format. It will improve interfaces within the network that will take care of standards of communication (Leguit, 2014). SMART Objectives Specific Incorporating Livestream- a computer-based record management system will address all the concerned raised in the health industry starting at Light Health Center. Requirements for documentation and effort will be minimized by the new system. It will enhance quality of information, enable Light Health Center re-admit patients easily, and make re-using information as easy as ABC (Sicotte, 2011). Processes cut through in service delivery will improve tremendously. This will in turn, increase efficiency. Measurable Direct introduction of a new computer-based network to manage client information is likely to meet resistance. Those designed to use the system must see and find value. They system must demonstrate value addition and effectiveness regarding cost reduction. Making the system a one-stop-shop will attract an unprecedented support from users at large (Leguit, 2014). The degree of acceptability is enhanced by graded user interfaces. The system will also be adopted easily in the health facility. Achievable Documentation will be done by the system only once. However, the same information will be reused. The information will look like stored in a single database (Ball, 2010). The health practitioner will capture administrative information regarding a certain patient in the system but will be able to access the same for use say, in the pharmacy. The application systems in Livestream makes it a hitherto gadget of handling the workload ably. Concepts released and those applied in the system are simple to use (Leguit, 2014). Relevant The most significant thing for Light Health Center is evaluation of the right point to begin in the process of putting in place a computer-based way of managing patient records. This discourse lists different parts in the health institution regarding the software system (Ammenwerth, 2011). Time-Oriented Every health institution consists of departments, with each specializing in different roles. Each department has the patient as the pillar of operations and overall business at Light Health Center. The institution has made it clear to all the departments within that the patient is common factor of running business. Future Development ` It will be a duty of the ICT section to gradually instill measures that will continuously improve Livestream. They target addition of features that will give Light Health Center the status to deal with outpatients, central registry, and ATD functions effectively (Winter, 2015). Conclusion The new system will provide support to many other functions at Light Health Center. The three segments of central registry, outpatient services, and inpatient department will be served by the Livestream. Transfer of patients, their admission and discharge from the health facility will be covered. Saskatchewan health facilities already have these systems in operation that were installed by the Hospitals Systems Study Group. Already, the health institution is benefiting fully considering so far, it has eliminated all the paper work from patient information documentation. This proposal relies on research conducted solely by the innovative with the approval of the management team References Ammenwerth, R. (2011). Systematic evaluation of computer-based nursing documentation system. Heidelberg: München, Urban & Vogel. Ball, M. (2010). The health care professional workstation. International Journal of Biomedical Computing, Special Issue, 34(1-4), 375-386. Haux, R. (2012). Aims and tasks of medical informatics (mit Diskussion). International Journal for Medical Information, 44(1), 9-87. Leguit, F. (2014). “Interfacing Integration.” In Hospital Information Systems: Scrope - Design – Architecture (Eds: AR, B). Amsterdam: Elsevier. McDonald, C. (2012). The barriers to electronic medical record systems and how to overcome them. JAMIA, 4(3), 213-221. Reinhard, O. (2011). On stepwise integrating, an electronic patient record based on digital-optical archiving and multi-purpose health professional workstations: Experiences at the Heidelberg University Hospital. 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