Business Processing Modelling Success - Annotated Bibliography Example

Annotated bibliography This paper presents an annotated bibliography for journal articles and conferences on business process engineering. Recker, J., Rosemann, M., Indulska, M., & Green, P., 2009, Business Process modelling- A comparative analysis . Association for Information Systems , 10 (4), 333-363. There are various business process models proposed in literature. This article is a representational comparative study of 12 such models. The study applies the Bunge-Wand-Weber (BMW) model for representational purposes.The models analysed include what there has been in past literature in addition to Petri nets and BPMN. Their differences are delineated as well individual success and shortcoming factors. With regard to failure factors, the authors delineate key factors to include limitations related to integration of models to specifics of business rules as well as decomposition of the process. Such factoes have implications on the business modelling practice with the more recent developments providing wider coverage scope due to relatively higher completeness degrees. Dreiling, A., Rosemann, M., Aalst, W., & Sadiq, W., 2008, From conceptual process models to running systems: A holistic approach for the configuration of enterprise system process. Decision support systems , 2008 (45), 189-207. The authors focus on implmentation of enterprise systems seeking to propose ways of improving efficiency. Citing the need for improvements, they delineate causes of failures in cited systems with extensive ramification on businesses with respect to ES configuration. They use a case study of a business example. There are varying perspectives concerning modelling languages: management, technical analyst and business process. These perspectives are translated into implementation plans creating differences in efficiency scores. For success, the perceptions require to be integrated and the authors suggest the use of meta models. From the findings and discussion of implications, the importance of language in integrating configuration cannot be understated. Aaslt, W., Rosemann, M., & Dumas, M., 2007, Deadline-based Escalation in process-aware information systems . The Computer Journal , 50 (3), 294-313. The authors introduce the concept of escalation for process-aware information systems pointing out a need for organizations to make necessary changes appropriately to process systems when faced with a deadline. For the change, Aaslt, et al propose a 3-D approach in which an organization can detect the need for escalating, decide to do it and then make systemic changes. Using models, the article delineates how the workflow language can be modified. By verifying YAWL models, the article implies a wide application scope given the extent of these models application in other models. Oaks, P., & Hofstede, A., 2007, Guided interaction: A mechanism to enable ad hoc service interaction . Information system frontiers , 9, 29-51. This study seeks to present an alternative to current mechanisms of web interaction. It explores the use of guided interaction citing its advantage over others such as adhoc interaction relative to heteroginity, simlplicity and directness of services. The alternative is based on messages whose intentions are explicit without the need of the client to know neither the service provider’s operations beforehand, nor the other communicating entity. This model is based on the dialogue path, as compared to using a predetermined protocol in automated as hoc interactions. The dialogue plan has several tenets: linguistics, interaction mechanisms, intelligent agents, protocol, wizards, voice XML and voice dialogue systems. Verbeek, H., Aalst, W., & Hofstede, A., 2007, Verifying workflows with cancellation regions and OR-joins: An approach based on invariants. The Computer Journal, 54 , 294-314. The article explores YAWL models control-flow focusing on delineating a verification approach for them. It bases the explored approach on two tenets from previous literature: T-invariants and relaxed soundness. The verification is initiated by mapping YAWL on WF-net, after which T-invariants and/or relaxed soundness are incorporate to generate reports. However, this presentation is incomplete suggesting the need to consider the role of OR-join semantics. Being able to verify the model using the approach, the study suggests a wider applicability on other models other than YAWL. Dijkman, R., Dumas, M., & Ouyang, C., 2007, Formal semantics and analysis of BPMN process models using Petri Nets . Information Systems Frontiers, 9 , 29-51. The authors suggest a formal semantics and analysis of the Business Process Modeling Notion (BPMN). This was a commonly used in businesses processes whose constructs enable the eliciting of errors. This study is based on the tenet of the importance of the capability of BPMN-based tools in checking the semantics correctness thereof. The article reports lack of formal semantics for BPMN and suggests an appropriate formal mapping by which the model is tested. However, this mapping has limitations similar to those of Petri Nets to whose response YAWL was developed. Bandara, W., Gable, G., & Rosemann, M., 2006, Business processing modelling success: An empirically tested measurement model. International Conference on Information Systems (pp. 895-914). Milwaukee: Association for information systems . This is a research exploring into a validated model and instrument for use in appraising the success of business process modeling. It applies an exploratory research design which incorporates in-depth literature review and case studies related to actual model testing. Results of data analyzed indicate that the model dimensions have high discriminant validity and demonstrate high scores of the process modeling. These results are applicable in business reality as well as in academics as a research basis. Gottschalk, F., Wagemakers, T., Jansen-Vullers, M., Aalst, W., & Rosa, M., 2009, Configurable process models: Experiences from a municipality case study. 21st International Conference on Advanced Information Systems Engineering (pp. 486-500). Amsterdam: Springer. The authors present a case study of Dutch municipalities by which configurable process models are evaluated. Configurable processes are modifiable by individuals with the intention of fitting them to individual specific needs. The data collected on registration processes of the municipalities were used to demonstrate how processes can be remodeled into one with a possibility of execution using YAWL. Using interviews, each model was rated using expert interviews. The interviews expressed interest in the models citing potential value. They also cite the importance of developing configurations that are universally applicable. Rosemann, M., Recker, J., Indulska, M., & Green, P., 2009, Process Modelling: Current Issues and Future Challenges . 21st International Conference on Advanced Information Systems . Amsterdam. Citing the importance of process modeling in information systems and conceptual modeling, this paper explores the current issues and challenges in this modeling with a futuristic focus on industrial needs. The scope of analysis revolves around stakeholders such as practitioners, academics, and vendors. The authors use Delphi study design by which they report that the industry requires a focus on standardization, the role of value proposition, and execution that is based on models. These are key contemporary issues to which future development should adequately address. Future research needs address such areas as execution, capacity development and process modeling value. Stefan, S., Felix, M., & Michael, R, 2010, Pockets of Creativity in business processes. 17th European Conference on Information Systems (pp. 415-436). Varon : ICIS. This is a paper in which authors seek to suggest a descriptive and analytical model by which creativity in business process can be conceptualized. It intends to enable businesses well manage creative processes often characterized by uncertainty resulting from combination of parts which cannot be precisely quantified. The study delineates several types of uncertainty and challenges facing managers in quantifying creative processes. It also relates the challenges and uncertainties from which the model suggested is assessed for validity. Using case studies in entertainment and creative industry, the model is reported as having relatively high validity. Michael, M., & Jan, R., 2008, How much language is enough? Theoretrical and Practical Use of Business Process Modelling Notion . 20th International Conference on Advanced Information Systems Engineering (pp. 1-15). Montpellier: Springer. The article presents a study that delineates specific subsets of the Business Process Modeling Notion (BPMN) as discretionally applied by business analysts. They are delineated in a comparative analysis demonstrating how their use of language differs with reference to academics, consultancy and general use. Data from a set of 120 BPMN models indicate that in language, only 20% of the models’ vocabulary is commonly used. Additionally, the data shows that there are few subsets of the model. This is in spite of there being several constructs of the model. Conclusively, the article makes basic indications that BPMN show differences between theoretical and practical complexities. Mendling, J., & Recker, J., 2008, Towards Systematic Usage of Labels and Icons in Business Process Models . 13th International Workshop on Exploring Modelling Methods for systems Analysis and Design , (pp. 1-13). Process modeling process is explored in the light of labeling of graphical elements in such a process. It intends to contribute to growing literature on process modeling dimensions. In this pursuit, the authors structure their research on a hypothesis that development of more systematic labeling constructs will enhance a better understanding of process model. Using verb classification systems the study delineates 25 most commonly used classes of verbs. This is informed cognitive science studies. The authors suggest the use of domain labels and related icons may result in development of easier to understand and use process models. Wynn, R., Aalst, W., Hofstede, A., & Fidge, C., 2008, Workflow Simulation for operational decision support using design, historic and state information . 6th International Conference on Business Process Management, (pp. 1-16). A simulation system for operational decision support is described in this study with reference to workflow management. the study fills in a gap on the lack of suitability of business analyses using sumulations with respect to operational decision making process in business and continuous improvement. In descrbing the sumulation, the article makes use of a combination of workflow design, historic and current information. As such, it presents innovative mechanisms of integrating workflow systems, process mining and simulation. The validity of the approach is demonstrated by implementation on YAWL and ProM. Adams, M., Hofstede, A., Edmond, D., & Aalst, W., 2007, Dynamic and extensible exception handling for workflow: A service-oriented implementation . 15th International Conference on Cooperative information systems . Springer-Verlag . The authors make use of Service Oriented Architecture (SOA) of YAWL to demonstrate how possible it is to develop and implement dynamic, flexible and extensible workflows handling. The SOA describe incorporates ‘worklets’- a model of workflow flexibility and an array of patterns of workflow exception. Using contextual data the authors demonstrate how this integration is workable in establishing an exception-management system and process which is dynamic to various business applications. This is by developing worklets and exlets using the data. Bandara, W., Indulska, M., Sadiq, S., Chong, S., Rosemann, M., & Green, P. (2007). Major issues in business process management: an expert perspective. 15th European on Information Systems , (pp. 1-9). The paper is an expert perspective of the major issues surrounding business process management. This perspective is made from integrated data collected from expert focus groups. Using a multi-method approach that incorporates surveys and a Delphi Study the study makes conclusions on four sets of stakeholders: BPM experts, organizations using BPM systems, tool vendors and the global perspective. The issues are explored as based on three distinct levels: strategic, tactical and operation. From the data, the authors suggest implications and future research needs. Dumas, M., Grosskopf, A., Hettel, T., & Wynn, M., 2007, Semantics of standard process models with OR-Joins. International conference on cooperative systems (pp. 41-85). Berlin: Springer-Verlag. BPMN has been found with issues with regard to lacking formal semantics. Its constructs have ambiguous semantics cited as being non-cost effective. In this regard, the article is a study exploring how formal semantics for OR-join can be formulated. The proposed semantics are operational capturing how process execution flows from one state to the other. The semantics developed have no restrictions on process models topology, provide low computational complexity, and does not have impasses in cycles which require multiplicity of OR-joins. Mendling, J., Reijets, H., & Cardoso, 2007, What makes process models understandable . 5th International Conference on business process management (pp. 48-63). Spriger-Verlag. An exploratory study is described in this study seeking to delineate factors that are party to understanding of process models by human beings. There are research questions revolving around the interaction of personal and model qualities and the results of this interaction. From the results of data collected in European universities, the authors make conclusions that personal factors are party to one’s understanding of a model. On the other hand, the size of the model is a key model characteristic that is party to the understanding. Two factors are also outstanding as affecting the understandability: connector degree and the density of a model. Marlon, D., Kennetth, W., & Murray, S., 2006, Adapt or Perish: Algebra and visual notation for service interface adapatation. 4th International Conference on Business process management (pp. 65-80). Vienna: Springer . The article seeks a solution for interface adaptation, a problem related to service mediation as a result of a mismatch of interfaces of provided services and the expected standard. The solution is an algebra-based approach and a visual language allowing integration of pairs of expected and provided interfaces through the algebra. In the same length, the authors demonstrate how their proposed approach can be implemented through their execution engine to aid in message inter-perception, shielding and conversion. As such, they suggest the value of adapting algebra and visual notation in service interface. Mendling, J., Neumann, G., & Aalst, W., 2007, Understanding the occurence of errors in process models based on metrics . 15th International Conference on Cooperative Information systems (pp. 113-130). Springer-Verlag . With reference to limited empirical analysis of process models quality, the athors seek to bridge the knowledge gap by delineating the relationship between process formal errors and metrics used to capture model aspects. As such, they delineate the theoretical relationship between the errors and metrics. An evaluation of several EPC models over a period of time reveals data that shows statistical correlation between the subjects. Additionally, it is reported that metrics affect error prospect, by either increasing or decreasing it. As such, they are conclusive that errors do not occur in process models by change. There are metric precedents. Russell, N., Aalst, W., & Hofstede, A., 2006, Workflow Exception Patterns . 18th International Conference on Information Systems Engineetring . Luxembourg: Springer-Verlag. A pattern-mode classification framework for workflow exception handling is suggested and explored. The patterns used include data, resources and perspective. They have been previosly used in literature and practice. After delineatting issues in exception mangement, the patterns are used to classify them. The suggested framework is used to evaluate workflow systems, BPM, and languages used in execution reporting that they show inadequate support for exceptional process management. Finally, the study suggests an exception handling language that is graphical and tool-independent. Maria, Z., Alistair, B., Marlon, D., & Hofstede, A., 2006, Let's dance: A language for service behavior modeling. . 14th International conference on cooperative informational systems , (pp. 145-162). Montpellier. The authors have a focus on service behavior modeling language in view of proposing a language version that can adequately meet the modelling requirements. The requirements provided for include comprehensibility, abstraction and suitability. A modeling language should meet these requirements for it to be suitable. The suggested language approach is not based on vital programming constructs, marking and improvement from previous constructs whose emphasis is on implementation. The proposed language is to meet a need in SOAs for an innovative description of behavioral dependencies in the phases of design and analysis. Christian, K., Andreas, D., & Michael, R., 2006, How to realize corporate value from enterprise architecture. 14th European Conference on Information Systems , (pp. 1-8). Goteborg. Enterprise Architecture is given a focus exploring its value realization process through a model suggested in the study which incorporate real life case studies. The study seeks to explore this focus on the light of having EAs used universally even by non-IT stakeholders. In this pursuit it applies DeLeone and McLean model to the cases by which the authors suggests a value realization model for EA. The success factors of the former: practical use and quaility are cited as being important catalysts for EA. Using the factors, the authors make conclusions on the wide application of EA in non-IT relate areas by indicating requisite decisive leverages. Nieger, D., Churilov, L., Muehlen, M., & Rosemann, M., 2006, Integrating risks in business process models with value focused process engineering . 14th European conference on information systems , (pp. 1-10). Goteborg. The article is presented in the tenets of business dimensions integration with regard to enterprise systems whose adaptation in business operations has transformed operations. Of major focus for the authors is how risk management can be done in enterprise systems. They propose a framework: value-focused engineering framework, whose application extends enterprise systems so that they can integrate risk-oriented BPM. The model is intended to be of value in enhancing the adaptability of existing management processes for risk modeling. After it is suggested and develop, the author apply in to an intutitive example. As such, they demonstrate how the model can integrate process management and complementary views of risk. References Aaslt, W., Rosemann, M., & Dumas, M., 2007, Deadline-based Escalation in process-aware information systems . The Computer Journal , 50 (3), 294-313. Adams, M., Hofstede, A., Edmond, D., & Aalst, W., 2007, Dynamic and extensible exception handling for workflow: A service-oriented implementation . 15th International Conference on Cooperative information systems . Springer-Verlag . Bandara, W., Gable, G., & Rosemann, M., 2006, Business processing modelling success: An empirically tested measurement model. International Conference on Information Systems (pp. 895-914). Milwaukee: Association for information systems . Bandara, W., Indulska, M., Sadiq, S., Chong, S., Rosemann, M., & Green, P. (2007). Major issues in business process management: an expert perspective. 15th European on Information Systems , (pp. 1-9). Christian, K., Andreas, D., & Michael, R., 2006, How to realize corporate value from enterprise architecture. 14th European Conference on Information Systems , (pp. 1-8). Goteborg. Dijkman, R., Dumas, M., & Ouyang, C., 2007, Formal semantics and analysis of BPMN process models using Petri Nets . Information Systems Frontiers, 9 , 29-51. Dreiling, A., Rosemann, M., Aalst, W., & Sadiq, W., 2008, From conceptual process models to running systems: A holistic approach for the configuration of enterprise system process. Decision support systems , 2008 (45), 189-207. Dumas, M., Grosskopf, A., Hettel, T., & Wynn, M., 2007, Semantics of standard process models with OR-Joins. International conference on cooperative systems (pp. 41-85). Berlin: Springer-Verlag. Gottschalk, F., Wagemakers, T., Jansen-Vullers, M., Aalst, W., & Rosa, M., 2009, Configurable process models: Experiences from a municipality case study. 21st International Conference on Advanced Information Systems Engineering (pp. 486-500). Amsterdam: Springer. Maria, Z., Alistair, B., Marlon, D., & Hofstede, A., 2006, Let's dance: A language for service behavior modeling. . 14th International conference on cooperative informational systems , (pp. 145-162). Montpellier. Marlon, D., Kennetth, W., & Murray, S., 2006, Adapt or Perish: Algebra and visual notation for service interface adapatation. 4th International Conference on Business process management (pp. 65-80). Vienna: Springer . Mendling, J., & Recker, J., 2008, Towards Systematic Usage of Labels and Icons in Business Process Models . 13th International Workshop on Exploring Modelling Methods for systems Analysis and Design , (pp. 1-13). Mendling, J., Neumann, G., & Aalst, W., 2007, Understanding the occurence of errors in process models based on metrics . 15th International Conference on Cooperative Information systems (pp. 113-130). Springer-Verlag . Mendling, J., Reijets, H., & Cardoso, 2007, What makes process models understandable . 5th International Conference on business process management (pp. 48-63). Spriger-Verlag Michael, M., & Jan, R., 2008, How much language is enough? Theoretrical and Practical Use of Business Process Modelling Notion . 20th International Conference on Advanced Information Systems Engineering (pp. 1-15). Montpellier: Springer. Nieger, D., Churilov, L., Muehlen, M., & Rosemann, M., 2006, Integrating risks in business process models with value focused process engineering . 14th European conference on information systems , (pp. 1-10). Goteborg. Oaks, P., & Hofstede, A., 2007, Guided interaction: A mechanism to enable ad hoc service interaction . Information system frontiers , 9, 29-51. Recker, J., Rosemann, M., Indulska, M., & Green, P., 2009, Business Process modelling- A comparative analysis . Association for Information Systems , 10 (4), 333-363. Rosemann, M., Recker, J., Indulska, M., & Green, P., 2009, Process Modelling: Current Issues and Future Challenges . 21st International Conference on Advanced Information Systems . Amsterdam. Russell, N., Aalst, W., & Hofstede, A., 2006, Workflow Exception Patterns . 18th International Conference on Information Systems Engineetring . Luxembourg: Springer-Verlag. Stefan, S., Felix, M., & Michael, R, 2010, Pockets of Creativity in business processes. 17th European Conference on Information Systems (pp. 415-436). Varon : ICIS. Verbeek, H., Aalst, W., & Hofstede, A., 2007, Verifying workflows with cancellation regions and OR-joins: An approach based on invariants. The Computer Journal, 54 , 294-314. Wynn, R., Aalst, W., Hofstede, A., & Fidge, C., 2008, Workflow Simulation for operational decision support using design, historic and state information . 6th International Conference on Business Process Management, (pp. 1-16). Read More