Policies and Procedures for the Administration and Governance of the Company - Case Study Example

The paper "Policies and Procedures for the Administration and Governance of the Company" is a perfect example of a case study on management. It is the responsibility of the capacity building coordinator to plan, develop, and deliver all training and liaise with the resources staff to provide the resources associated with capacity building among the clients.

Evaluation/ assessment policy

This policy is key in measuring the success of capacity building and make continuous improvements in the effectiveness and delivery of capacity building services.

Assessment data will be collected on a monthly basis and will include general measures, client self-esteem, academic performance among others. The assessment coordinator will be in charge of all program evaluation efforts.

Recruitment procedure

The manager completes a yearly recruitment plan consisting of tasks, roles, and responsibilities. This plan will be reviewed by the CEO and the board before implementation

The manager is responsible for ensuring the implementation of the recruitment plan takes place

Consultant job description

Duke Consultants Limited provides capacity building consultancy for organizations in a number of general organization management practices.

Consultant role

• Offer professional consultancy in relation to the client’s area of interest.
• Build self-esteem and motivation during the consultancy
• Help in setting goals and working towards accomplishing them

Duke Consultants Limited is an equal opportunity employer. “Minorities and women are encouraged to apply” (1) as indicated under the Australian Public Service Commission employment policy.

Training/tutoring procedure

The capacity building coordinator is responsible for managing, training, developing curricula, and training materials processing to evaluation forms for the training and initiating the training sessions.

Training evaluation forms are distributed and returned after the training sessions.

A training manual as well as support materials will be created and maintained as a separate copy from the policy and procedure manual by the capacity building coordinator. These training materials are reviewed and updated depending on the program and the training evaluation feedback carried out monthly. A training evaluation form is used to capture these details.

1B

A personal code of conduct for the manager at Duke Consultants Limited

Davis Brown: General Manager

CEO’s message

Duke Consultants Limited was founded with the aim of providing professional capacity building consultancy services for organizations. As part of this governance procedure, Duke Consultants Ltd has a corporate and personal code of conduct to ensure professionalism is maintained throughout this service delivery process.

In all the operations and relationships at Duke Consultants Ltd, we value a complete and professional provision of capacity building principles necessary to improve organizational productivity and increase profitability. We also value the use of the most stringent quality assurance and control process for our program assessment process.

Conduct

I will:

• Uphold integrity and act ethically at all times
• Carry out fair and impartial decisions while considering all the necessary information, policies and procedures as well as company regulations
• Handle other staff and colleagues and the public with fairness, honesty, respect, and courtesy while considering their safety and welfare.
• Avoid harassing or bullying against fellow staff as well as members of the public

Communication

I will:

• Not misuse the company’s information for personal gain
• Abide by legal requirements lawful directives and policies as regards the communication with government-appointed officials and agencies.
• Not disclose official information or documents related to my work except as required by the law or stipulated by the company’s confidentiality policy
• Ascribe to the privacy and confidentiality policy of Duke Consultants Ltd as relates to individuals