Management of Cross-Cultural Teams in Three International Airline Organizations - Case Study Example

The paper 'Management of Cross-Cultural Teams in Three International Airline Organizations" is a good example of a management case study. This report analyzes the literature review of the management of cross-cultural teams. This is because; managing cross-cultural teams is not an option in contemporary international market environments. This has been, necessitated by increased standardization of professional qualifications, increased awareness for embracing diversity, which is a core basis for innovation, creativity and promoting teamwork in the workplace (Moran, et al., 2007). This has the effect of promoting team-building spirit and co-operation among workers, which helps boost quality, and capacity of operations and work processes for organizations (Tjosvold & Leung, 2003). The report will analyze the key areas of cultural diversity, research methods used and findings made in previous studies done on managing cross-cultural teams and cultural diversity.

Cultural diversity in the workplace is, presented in form of differences in beliefs, values, code of dressing, virtues, language, accents, sexual orientation, religious affiliations, social status, health status, race, political affiliations, gender, literacy levels, and ethnic groupings among others (Sethi, et al., 2001).

Introduction

As the global market platforms shrink and become one global village due to increased advancement in technology, political and economical integration across borders, and the increasing need to work together to effectively and efficiently meets the rising demands of the consumer, international organizations are finding it cost-effective and beneficial to have a dynamic cross-cultural workforce (Earley & Mosakowski, 2000). Different people have different social, cultural, political and religious backgrounds, which forms the core of their beliefs and ideologies (Adler, 1983)

. More often than not, these beliefs and ideologies influence greatly how a person thinks and perceives things, reacts under pressure, relates with people with similar or dissimilar traits and nature from their own and how they behave in their professional and personal lives (Armstrong, 1996).